X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 help desk or support services software


Professional Services and Support
Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized

help desk or support services software  select professional services support software, professional services support solutions comparisons, evaluate it professional services solutions, support software selection, professional services crm system, software selection support providers, portfolio management, it service software evaluation, public relations, select it applications technical supports , assistance technology products, solutions consultants, compare consulting solutions, compare business software solutions, customer care and billing cc&b, compare cc&b systems, professional services automation psa, project portfolio management system comparisons, ppm psa, psa solution selection, psa system comparisons, business intelligence bi, bi system comparisons.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

Start Now

Documents related to » help desk or support services software

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

help desk or support services software   Read More

SAP Extends Maximum Attention to More of its Services and Support Customers


SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development.

help desk or support services software   Read More

ITO: Application Related Services, Software Products and Associated Services


Softtek's information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services. Under the rubric of application related services, Softtek offers application maintenance and support, application development, application modernization, and quality assurance (QA) and testing. Its software products and associated services include integration and deployment of enterprise resource planning (ERP), customer relationship planning (CRM), and business intelligence (BI). Application related services are those that cover the entire application lifecycle, including the designing, building, testing, implementation, and support of custom and packaged applications. Softtek's clients benefit from process efficiency, lean cost structures, rigorous service-level commitments, and global reach. In additon to development, maintenance and support, and modernization, Softtek also offers data integration services, and ERP services for SAP and Oracle applications. For Latin American markets, Softtek offers packaged software product solutions and associated services, such as training and first level support. Softtek is a value-added reseller (VAR) for some of the world’s most renowned software solutions, including: ERP, data integration, and BI. Softtek is a VAR of products from SAP, Informatica, Cognos, and Business Objects. The company also offers post-sales support and education services.  

help desk or support services software   Read More

Software Evaluation and Software Selection


Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an enterprise’s needs, what-if scenarios, and supporting graphics and reports are essential when making a software selection.

help desk or support services software   Read More

Software AG


Software AG helps organizations achieve their business objectives faster. The company’s big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service.

help desk or support services software   Read More

Application Software Services: Outsourcing, Applications Software Competitor Analysis Report


The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more.

help desk or support services software   Read More

A Software-as-a-service Primer for Independent Software Vendors


Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across nearly every industry. This primer outlines how independent software vendors (ISVs) must respond to these realities in order to meet the changing needs of their customers, employees, and business partners; and ensure their long-term viability and competitiveness.

help desk or support services software   Read More

S7 Software


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

help desk or support services software   Read More

proALPHA Software


proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution organizations. proALPHA has demonstrated double digit revenue growth and consistent profitability since being founded in 1992. With over 1000 customers internationally, proALPHA provides the most comprehensive and cost effective extended ERP technology solution available in the market. With North American headquarters located in Nashua, New Hampshire (US), proALPHA has offices in twelve countries and three continents.

help desk or support services software   Read More

Mesonic Business Software


Founded in 1978 in Vienna, Austria, Mesonic is a developer of commercial business and e-business software solutions, including financial and accounting, inventory management, asset accounting, payroll, and production. With sales offices in Germany, Italy, the United States (US), and Columbia, Mesonic has over 50,000 customer companies of all sizes in retail, manufacturing, and other areas of the public sector, including McDonald's, Price Waterhouse, and Deutsche Synchron.

help desk or support services software   Read More