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What Do Modern Knowledge Workers Need?
In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These
as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers, characterized as workers whose main capital is knowledge, are aided by a multitude of tools such as sophisticated business rules
Technosoft Solutions Inc.
Technosoft is an offshore software development company with stringent quality control and a software development delivery system, offering software development,
to industries such as healthcare, insurance, finance, high-tech industry software development, and QA services outsourcing. The company''s US offices are mainly comprised of teams of business analysts skilled in gathering client requirements and transfering them into system-level functional specifications. The offshore office has resources with diverse skills such as software architecture, design, development, testing, and management. Experts in each area excel in their specific fields, and
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM''s) necessary parts and parcels, and the software category’s
in the financial services, healthcare and insurance markets, with SmartBPM Suite , Pega is also able to offer solutions to a broader range of companies and industries, such as telecommunications, government, life sciences, manufacturing, and travel services. Marquee customers here include Amgen , Advanced Micro Devices, Inc. (AMD ), General Electric Company (GE ), Ford Motor Company , Novartis Pharmaceuticals Corporation , Starwood Hotels & Resorts Worldwide , and The ServiceMaster Company . All of the
Successful 5010 and ICD-10 transition: An implementation roadmap
The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard
5010 and ICD-10 transition: An implementation roadmap The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for
Kronos Launches ACA Estimator, Helping Companies Understand Costs of Compliance Strategies
Almost anyone in the US has by now formed an opinion about the Affordable Care Act (ACA) or “Obamacare.” While no law and its regulations are perfect and easily
be required to extend healthcare coverage to all employees who work an average of 30 or more hours per week or 130 hours in a month, or face potential penalties. The ACA Estimator helps organizations analyze the resulting cost of various ACA compliance strategies and evaluate potential scenarios based on projected changes to full-time/part-time classification under the ACA. The tool’s algorithm is separate from Kronos Workforce Central (WFC) modules. Kronos offers an add-on report for WFC to track the
Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a
Superior Customer Value in Insurance Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.
Case Study: Interdyn
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access the data locked in its customer
Study: Interdyn Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution made just for Dynamics CRM, the client immediately saw the value of having its CRM data presented in visual reports using dashboards showing multiple metrics. Learn more.
NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality
Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each
time. Untangling the Healthcare Knot Many of you will recognize the picture to the right - the Gordian Knot, an appropriate image for this twisted mass of inter-dependent issues creating the daunting set of challenges that is the focus of this paper. How can a health plan provider begin to coherently pull on the strands within this knot in order to harness its potential to achieve: Higher sales? Better margins? Longer client retention? More effective plan development? It is the goal of this paper to
CRM for Financial and Insurance Markets RFI/RFP Template
Insurance and Investment,Marketing Automation,Sales Force Automation (SFA),CRM Analytics,Call Center and Customer Service,Professional Services
for Financial and Insurance Markets RFI/RFP Template The CRM for Financial and Insurance Markets RFI/RFP Template lists and describes 1839 features and functions found in CRM for Financial and Insurance Markets software solutions. This CRM for Financial and Insurance Markets Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your CRM for Financial and Insurance Markets software selection projects. Features and functions included in this CRM for
Building the Customer-centric Enterprise
The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering
the Customer-centric Enterprise The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy on an ongoing basis. Learn how you can use your customer segment data for customer analytics that can help you determine which segments to grow and which to retain.
Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features
CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.
Vertical industry brief, Pharmaceutical and healthcare
The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require
industry brief, Pharmaceutical and healthcare The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require comprehensive leading edge services with regard to their products. Regulatory authorities require that the industry keep up to date with regulations, following them to the letter. Competitors are always inventing new ways to gain market share, while e-business presents new opportunities and challenges.
21st Century HealthCare, Inc.
Century HealthCare, Inc.
Baystate Health Selects Awarepoint Real-Time Location System (RTLS)
Awarepoint Corporation announced an agreement with Baystate Health to install the Awarepoint real-time location system (RTLS) at the first of the health system
dedicated exclusively to the healthcare industry. The solution enables healthcare organizations to better manage assets, patients, and personnel in real time across the enterprise. The average healthcare facility has to carry an inordinate amount of excess assets including expensive medical pumps and other devices. The ability to track and manage these assets more effectively can significantly drive down operating costs and at the same time greatly increase the time medical professionals can devote to
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