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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 group sms service sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » group sms service sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

group sms service sla  Free SMS Service , Group SMS Service , Mobile SMS Service , Online SMS Service . In a world where communication methods are changing at an ever-growing pace, SMS has proven a fast and reliable way to deliver information to anyone anywhere for fifteen years. In the last few year a raft of applications harnessing the strength of this simple yet powerful messaging protocol have proliferated. To accompany this growth, the range of SMS providers offering a range of commercial applications for this simple and Read More

IBM Algo Risk Service on Cloud


IBM’s Algo Risk Service on Cloud is a web-based risk management and reporting service providing a dynamic interface allowing for the performance of on-demand activities. Support tools are available in a standard configuration for a range of analytics, data, and scenarios, but IBM Algo Risk Service on Cloud also offers flexible customization options. In this white paper, read how IBM Algo Risk Service on Cloud brings the front and middle offices together by addressing and meeting the different needs of portfolio and risk managers, traders, and analysts. The adoption of IBM Business Analytics can help businesses outperform competitors: learn about the myriad of features and benefits that can be brought to your organization.

Decision making needs to be supported by real-time, detailed data, which is delivered by IBM’s Algo Risk Service on Cloud. You can be confident in the source and quality of the risk analysis data, as IBM Algo Risk Service on Cloud provides extensive information and increased visibility on all aspects involved in managing risk. Users can perform a variety of comprehensive “what if” scenarios based on real data to assess an operation before it’s executed. IBM takes your data security seriously and offers a multi-level approach to protecting your information through different security and permissions settings on the individual level. Learn about how IBM Algo One Risk and Financial Engineering Workbench can provide a deeper reading of data. Business can be even more successful with the implementation of IBM’s Algo Risk Service on Cloud.

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Group FiO


Group FiO is an international technology organization that provides training, education, implementation and support services for open source/Opentaps ERP and CRM applications. Our software and services helps with the improvement of an organizations business process. We also sell software solutions to help independent and small retail chains build dynamic, functional on-line storefronts. Our creative and technical services help our clients promote themselves, their products and services on-line, to increase revenue. Our software and services allow our customers to build a platform they can grow in order to leverage existing, emerging technologies and trends on the Internet. Our services allow clients to tremendously increase operating efficiencies and marketing effectiveness, while reducing costs

group sms service sla  FiO Group FiO is an international technology organization that provides training, education, implementation and support services for open source/Opentaps ERP and CRM applications. Our software and services helps with the improvement of an organizations business process. We also sell software solutions to help independent and small retail chains build dynamic, functional on-line storefronts. Our creative and technical services help our clients promote themselves, their products and services on-line, Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

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Palladium Group, Inc.


Palladium Group provides strategy and technology consulting, training, and certification. The company’s focus is strategy execution systems.

group sms service sla  Group, Inc. Palladium Group provides strategy and technology consulting, training, and certification. The company’s focus is strategy execution systems. Read More

WhiteLight Group LLC


WhiteLight Group LLC is a leading provider of business application software and services.Shedding light on the combined relationships of people, processes, and technology in everything we do, WhiteLight Group helps organizations use information systems as more effective, strategic business tools.

group sms service sla  Group LLC WhiteLight Group LLC is a leading provider of business application software and services.Shedding light on the combined relationships of people, processes, and technology in everything we do, WhiteLight Group helps organizations use information systems as more effective, strategic business tools. Read More

Wolcott Group


Wolcott Group is a Microsoft Gold Certified Enterprise Resource Planning (ERP) Partner located in Ohio and serving customers worldwide. Our primary goal is to understand the business challenges our customers face and to provide technology solutions that will make their lives easier.

group sms service sla  Group Wolcott Group is a Microsoft Gold Certified Enterprise Resource Planning (ERP) Partner located in Ohio and serving customers worldwide. Our primary goal is to understand the business challenges our customers face and to provide technology solutions that will make their lives easier. Read More

Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

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The Concept Group


 The Concept Group assists you in automating your business processes. Numerous wholesalers and retailers from different sectors we have been able to successfully help. The complexity of your business is constantly evolving. For example, we think of the depth analysis needed to make strategic decisions or to the complexity associated with efficient inventory management. The Concept Group's solutions make these complex business processes manageable. On the one hand you can therefore continue to focus on your core business and growth ambitions, on the other hand is the business solution itself is often an essential component to stimulate the growth process.

group sms service sla  Concept Group  The Concept Group assists you in automating your business processes. Numerous wholesalers and retailers from different sectors we have been able to successfully help. The complexity of your business is constantly evolving. For example, we think of the depth analysis needed to make strategic decisions or to the complexity associated with efficient inventory management. The Concept Group''s solutions make these complex business processes manageable. On the one hand you can therefore Read More

Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

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IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

group sms service sla  FSM,Field Service Management Read More

Aberdeen Group


Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets.

group sms service sla  Group Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets. Read More

Smartware Group Inc.


Smartware Group, Inc., is a provider ofcomputerized maintenance management software (CMMS). Smartware has produced Bigfoot CMMS since 2002 for more than 10,000 users in a variety of industries, from manufacturing to hospitality and tourism. Designed for the maintenance professional, Bigfoot CMMS pairs a simple user interface with powerful functionality for a maintenance solution that is quick to learn for quick results.

group sms service sla  Group Inc. Smartware Group, Inc., is a provider ofcomputerized maintenance management software (CMMS). Smartware has produced Bigfoot CMMS since 2002 for more than 10,000 users in a variety of industries, from manufacturing to hospitality and tourism. Designed for the maintenance professional, Bigfoot CMMS pairs a simple user interface with powerful functionality for a maintenance solution that is quick to learn for quick results. Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

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Service Performance Insight


Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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