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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » group sms service mno


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

group sms service mno  Free SMS Service , Group SMS Service , Mobile SMS Service , Online SMS Service . In a world where communication methods are changing at an ever-growing pace, SMS has proven a fast and reliable way to deliver information to anyone anywhere for fifteen years. In the last few year a raft of applications harnessing the strength of this simple yet powerful messaging protocol have proliferated. To accompany this growth, the range of SMS providers offering a range of commercial applications for this simple and Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

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How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

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E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

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What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

group sms service mno  SaaS,software as a service,hosting,ASP,application service provider,software on-demand,utility computing,software,Internet,software delivery,multi-tenant Read More
Taneja Group
Taneja Group is a an analyst firm providing serving technology vendors, IT end users, and venture capitalists.

group sms service mno  Group Taneja Group is a an analyst firm providing serving technology vendors, IT end users, and venture capitalists. Read More
KDS Group


group sms service mno  Group Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

group sms service mno  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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The Tolly Group
The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and

group sms service mno  Tolly Group The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and opinion pieces. Read More
Case Study: Kempe Group
Kempe, a provider of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial and operation,Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions.

group sms service mno  Study: Kempe Group Case Study: Kempe Group Success story with DynamicFit and Microsoft Dynamics AX DynamicFit specialises in the Supply, Implementation, Development and Support of Microsoft Dynamics AX business solutions for the Engineering, Project Management and Construction Industries. Source : DynamicFit Business Solutions Resources Related to Case Study: Kempe Group Success story : Microsoft Dynamics (Wikipedia) Case Study: Kempe Group Success story with DynamicFit and Microsoft Dynamics AX Read More
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

group sms service mno   Read More
Inpaqt Group


group sms service mno  Group Read More

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