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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 group sms service mno

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » group sms service mno

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

group sms service mno  Free SMS Service , Group SMS Service , Mobile SMS Service , Online SMS Service . In a world where communication methods are changing at an ever-growing pace, SMS has proven a fast and reliable way to deliver information to anyone anywhere for fifteen years. In the last few year a raft of applications harnessing the strength of this simple yet powerful messaging protocol have proliferated. To accompany this growth, the range of SMS providers offering a range of commercial applications for this simple and Read More

Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

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DNA Group, Inc.


DNA Group, Inc. is the North American distributor for Defond Manufacturing Limited, Inc, a major supplier of switches and electronics to the appliance, marine, transportation, power tools, white goods, lawn & garden, and consumer electronics industries. DNA Group serves the global marketplace by emphasizing responsiveness and the ability to focus on the needs of each individual customer and project.

group sms service mno  consumer electronics industries. DNA Group serves the global marketplace by emphasizing responsiveness and the ability to focus on the needs of each individual customer and project. Read More

TechniCom Group LLC


TechniCom Group LLC (TechniCom) is a market research and consulting firm founded in 1989. It focuses on the mechanical engineering design and manufacturing marketplace.

group sms service mno  Group LLC TechniCom Group LLC (TechniCom) is a market research and consulting firm founded in 1989. It focuses on the mechanical engineering design and manufacturing marketplace. Read More

Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

group sms service mno  successful service delivery innovation,public service innovation,integrated services,public service delivery,electronic service delivery innovations,routine service delivery,alternative service delivery Read More

Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

group sms service mno  field service management, FSM solution, customer experience management, service management software Read More

CD Group


CD Group has established itself as a leading provider of consulting services for companies in the Manufacturing and Distribution industries with revenues under $1 billion. CD Group''s 120 employees specialize in linking business strategy and processes with IT capabilities to drive financial improvement.

group sms service mno  Group CD Group has established itself as a leading provider of consulting services for companies in the Manufacturing and Distribution industries with revenues under $1 billion. CD Group''''s 120 employees specialize in linking business strategy and processes with IT capabilities to drive financial improvement. Read More

JADARA Group


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

group sms service mno  Group There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

Veits Group


Whether you need objective consulting on which Enterprise software is right for you or want to get the most out of your Infor Syteline software – Veits Group is committed to understanding your needs and delivering innovative solutions. Veits Group is the market leader in delivering information technology management solutions that help mid-tier manufacturing and distribution clients improve their business performance. Through the years we have developed and trademarked best practices methodologies that have helped many clients achieve significant cost-savings, enhanced customer satisfaction, and overall better business performance when partnering with us.

group sms service mno  Group Whether you need objective consulting on which Enterprise software is right for you or want to get the most out of your Infor Syteline software – Veits Group is committed to understanding your needs and delivering innovative solutions. Veits Group is the market leader in delivering information technology management solutions that help mid-tier manufacturing and distribution clients improve their business performance. Through the years we have developed and trademarked best practices Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

group sms service mno  to optimize individual and group productivity. They can also eliminate errors by sharing data across multiple teams. Visibility needs to extend into a business'' organizational construct, identifying what is most important in a business service context, what associated processes actually do and whether all processes are necessary for services. Control helps organizations manage their business. Control can be increased through cross-domain solutions that manage service priority and context, bridge silos Read More

The Power of Web Self-Service


In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service.

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KDS Group


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

group sms service mno  Group There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

group sms service mno  Field Service Management ,FSM Read More

Engineering Group


Founded in 1980, Engineering Group is a group of consulting and services companies specialized according to market segment or line of business. The Engineering Group has 11 companies, 40 branches in Italy and abroad, more than 6,300 IT professionals, and one of Europe's largest data centers for outsourcing at Pont Saint Martin (Italy).

group sms service mno  Group Founded in 1980, Engineering Group is a group of consulting and services companies specialized according to market segment or line of business. The Engineering Group has 11 companies, 40 branches in Italy and abroad, more than 6,300 IT professionals, and one of Europe''s largest data centers for outsourcing at Pont Saint Martin (Italy). Read More