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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 group sms service dlr

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

group sms service dlr  Free SMS Service , Group SMS Service , Mobile SMS Service , Online SMS Service . In a world where communication methods are changing at an ever-growing pace, SMS has proven a fast and reliable way to deliver information to anyone anywhere for fifteen years. In the last few year a raft of applications harnessing the strength of this simple yet powerful messaging protocol have proliferated. To accompany this growth, the range of SMS providers offering a range of commercial applications for this simple and Read More

Group FiO


Group FiO is an international technology organization that provides training, education, implementation and support services for open source/Opentaps ERP and CRM applications. Our software and services helps with the improvement of an organizations business process. We also sell software solutions to help independent and small retail chains build dynamic, functional on-line storefronts. Our creative and technical services help our clients promote themselves, their products and services on-line, to increase revenue. Our software and services allow our customers to build a platform they can grow in order to leverage existing, emerging technologies and trends on the Internet. Our services allow clients to tremendously increase operating efficiencies and marketing effectiveness, while reducing costs

group sms service dlr  FiO Group FiO is an international technology organization that provides training, education, implementation and support services for open source/Opentaps ERP and CRM applications. Our software and services helps with the improvement of an organizations business process. We also sell software solutions to help independent and small retail chains build dynamic, functional on-line storefronts. Our creative and technical services help our clients promote themselves, their products and services on-line, Read More

We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

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KDS Group


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

group sms service dlr  Group There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

group sms service dlr  across the market. —Yankee Group Auto Industry Parallels Direct parallels can be drawn between the software industry today and the auto industry of 20 years ago. In the mid-1980s, the U.S. auto industry was going through a period of change. The domestic industry had consolidated to a couple of large players, there was increased global competition from new Asian and European competitors, growth curves had slowed, and the drive to control and reduce costs was leading to outsourcing. So, looking at the Read More

Inpaqt Group


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

group sms service dlr  Group There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

Sage Group


Sage Group Consulting is a premier SAP Solutions and Delivery company focused in new dimension products and emerging technology solutions. Our primary focus is SAP ERP, Business Intelligence, Human Resources, CRM and application integration solutions. Sage Group provides Information Technology services to Fortune 500 customers by applying proven business and technology solutions. 

group sms service dlr  Group Sage Group Consulting is a premier SAP Solutions and Delivery company focused in new dimension products and emerging technology solutions. Our primary focus is SAP ERP, Business Intelligence, Human Resources, CRM and application integration solutions. Sage Group provides Information Technology services to Fortune 500 customers by applying proven business and technology solutions. Read More

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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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Velocity Group


Velocity Group provides and supports integrated business solutions designed to rapidly produce planned results that support our customer's strategic goals and objectives. Velocity Group results have produced organizational strategic goal and objective alignment, improved communication across all business units/departments, staff compliance, increased efficiency, increased profitability, and processes aligned to maximize staff and business system outcomes. 

group sms service dlr  Group Velocity Group provides and supports integrated business solutions designed to rapidly produce planned results that support our customer''s strategic goals and objectives. Velocity Group results have produced organizational strategic goal and objective alignment, improved communication across all business units/departments, staff compliance, increased efficiency, increased profitability, and processes aligned to maximize staff and business system outcomes. Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

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4 Steps to Choosing the Right Device for Field Service Mobility


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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

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Veits Group


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group sms service dlr  Group Whether you need objective consulting on which Enterprise software is right for you or want to get the most out of your Infor Syteline software – Veits Group is committed to understanding your needs and delivering innovative solutions. Veits Group is the market leader in delivering information technology management solutions that help mid-tier manufacturing and distribution clients improve their business performance. Through the years we have developed and trademarked best practices Read More