The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing enterprise resource planning has come from a veteran vendor and SaaS pioneer.
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the likes of Salesforce.com, Google , NetSuite , or RightNow rather than to the pervasiveness of this paradigm shift, on demand is a powerful enough trend that these incumbents have been scrambling to come up with a strategy to deliver some on-demand products. As a case in point, in addition to SAP''s hybrid multi-tenant CRM On-Demand product and Oracle''s multi-tenant Siebel CRM On Demand product, other good SaaS examples are Microsoft Windows Live , Microsoft Dynamics CRM Live , and Microsoft Office Live