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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 globalisation


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

globalisation  In an age of globalisation and commoditisation, the quality of customer experience has become the most important factor in a purchasing decision. The six key elements outlined in this paper offer a powerful way to clearly differentiate your product or service from your competitors and provide that elusive consistant outstanding customer experience. About Onyx As a leading and proven supplier of integrated contact centre solutions, Onyx partners with organisations to address their customer service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » globalisation

Managing Risk through Financial Processes: Embedding Governance, Risk, and Compliance


Initiatives to automate and streamline financial processes often focus more on reducing costs than adding value. Adding the kind of value you should have in your financial processes stands at the heart of a broader initiative known as governance, risk, and compliance (GRC). Learn why embedding the components of GRC within your financial processes can help you track financial flows and alert you when things might go awry.

globalisation  rating on their debt. Globalisation and higher levels of mergers and acquisitions (M&A) activity have prompted many companies to become more complex and fragmented across functions, business lines and geography. This complexity increases the odds of inaccurate or out-of-date information. Regulations that did not exist a decade ago require companies to ensure the integrity of data, processes and controls. This is a global trend, from Sarbanes-Oxley Section 404?which mandates internal financial controls Read More

TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) announces the launch of its newly redesigned TEC White Papers site, with improved registration and search functionality. The site is designed to provide companies with the research tools they need to help them find key product information related to technology purchases.

globalisation  s New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions Newly redesigned for greater functionality and ease of use, TEC's white paper and case study web site helps businesses research technical content to assist them with their software and technology purchasing decisions. Visit TEC White Papers Submit an IT white paper or case study Montreal, QC, October Read More

Choosing a Key Management Solution


The modern enterprise deploys a variety of server platforms, operating systems, and programming languages. A major barrier to deploying encryption has been the challenge of accessing encryption keys from these widely divergent environments. This paper helps define the key management needs of your enterprise, while defining the elements necessary to reduce the technical challenges and cost of deployment.

globalisation  a Key Management Solution Patrick Townsend Security Solutions provides encryption and encryption key management for all Enterprise platforms. Our Data at Rest and Key Management solutions support all platforms in the Enterprise, including Windows, Linux, UNIX, System z and System i. Our Data in Motion products reside on the System i platform and securely move data between all platforms. Source: Patrick Townsend Security Solutions Resources Related to Choosing a Key Management Solution : Key Read More

Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)


(Scroll down for my list of Top 10 ERP White Paper Buzzwords!) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches

globalisation  ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers) (Scroll down for my list of Top 10 ERP White Paper Buzzwords !) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches. Or maybe you're at the shortlist Read More

Evaluator Group


Evaluator Group is an information technology analyst firm providing information on data management and storage. The company’s types of research include product briefs, white papers, and education guides.

globalisation  Group Evaluator Group is an information technology analyst firm providing information on data management and storage. The company’s types of research include product briefs, white papers, and education guides. Read More

Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability


For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more.

globalisation  Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. To help efficiently manage stimulus plans and optimize their outcomes, public sector agencies are turning to the SAP BusinessObjects portfolio of solutions. Join this Webcast to Read More

8 Reasons to Outsource Your Desktop in the Cloud


With organizations looking for new ways to cut costs and increase productivity, cloud computing has become a popular trend. In the most common form of cloud computing, vendors offer software via the Internet in a software-as-a-service (SaaS) model. Many of the benefits of this model can be translated to desktop management. Learn how SaaS principles are being applied to offer companies desktop-as-a-service (DaaS).

globalisation  Reasons to Outsource Your Desktop in the Cloud The Independence IT team has extensive experience managing IT infrastructures. From providing top-quality user support to tackling the most complex technical issues, our team is nothing less than obsessed with meeting our clients' needs. Source: Independence IT Resources Related to 8 Reasons to Outsource Your Desktop in the Cloud : Service Provider (Wikipedia) Systems Management (Wikipedia) 8 Reasons to Outsource Your Desktop in the Cloud Desktop Read More

Retail TouchPoints


Retail TouchPoints is an online publishing network for retail executives. The publication produces white papers, webinars, custom research, and lead generation.

globalisation  TouchPoints Retail TouchPoints is an online publishing network for retail executives. The publication produces white papers, webinars, custom research, and lead generation. Read More

A Couple of "Five Procurement Commandments" in a Down Economy


As is the case with white papers, vendors' press releases (PR) can range from blatant bragging about the "latest-and-greatest" product capabilities (and other marketing "fluff") to tastefully asserting competence and educating the market about specific issues. One example of the latter would be Emptoris' April 2008 PR on the findings  of a panel of financial and procurement experts that have

globalisation  Couple of Five Procurement Commandments in a Down Economy As is the case with white papers , vendors' press releases (PR) can range from blatant bragging about the latest-and-greatest product capabilities (and other marketing fluff ) to tastefully asserting competence and educating the market about specific issues. One example of the latter would be Emptoris ' April 2008 PR on the findings   of a panel of financial and procurement experts that have worked and consulted with leading Fortune 1000 Read More

Web Application Security: The Truth about White Box Testing versus Black Box Testing


Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the ever-growing menace of hackers and internal threats alike. So how can they protect sensitive data without exhausting internal resources, overspending the budget, or being forced to use costly manual penetration testing using external consulting firms?

globalisation  Application Security: The Truth about White Box Testing versus Black Box Testing Web Application Security: The Truth about White Box Testing versus Black Box Testing If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Cenzic provides software and SaaS solutions for dynamic, black box testing of Web applications to protect your Website against hacker attacks. Source: Cenzic Resources Related to Web Application Security: The Truth about Read More

TEC Presents Its 2009 Business Intelligence State of the Market Report


Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new business intelligence (BI) market report that discusses the advantages of BI 2.0.

globalisation  Presents Its 2009 Business Intelligence State of the Market Report TEC Presents Its 2009 Business Intelligence State of the Market Report A business intelligence report highlighting the solution's benefits Montreal , QC , April 15, 2009 - Technology Evaluation Centers Inc. (TEC) , the leading resource for enterprise software selection, has released a new business intelligence (BI) market report that discusses the advantages of BI 2.0.   This informative report details how BI 2.0 can provide real Read More

Gathering Requirements for Recruitment and Staffing Enterprise Software


TEC’s 2011 Focus on HCM, Talent, and Recruiting Over the last several months, I have been working on revamping TEC’s Human Capital Management (HCM) Evaluation Center to ensure that it includes the vast variety of human resources (HR) and related enterprise software solutions available on the market today. My current research initiative is to develop a recruitment and staffing space for our HCM

globalisation  Requirements for Recruitment and Staffing Enterprise Software TEC’s 2011 Focus on HCM, Talent, and Recruiting Over the last several months, I have been working on revamping TEC’s Human Capital Management (HCM) Evaluation Center to ensure that it includes the vast variety of human resources (HR) and related enterprise software solutions available on the market today. My current research initiative is to develop a recruitment and staffing space for our HCM Evaluation Center. This new space will Read More

Technology Evaluation Centers presents "How to Select ERP Systems" at the MSCI Financial Executives Conference.


Technology Evaluation Centers Inc. (TEC), the leading resource for impartial enterprise software selection, announced today that it will be holding a session at the prestigious MSCI (Metals Service Center Institute) Financial Executives Conference, on June 24–25, 2008 at the Hyatt Regency Tech Center, Denver, Colorado.

globalisation  Evaluation Centers presents How to Select ERP Systems at the MSCI Financial Executives Conference. Technology Evaluation Centers presents How to Select ERP Systems at the MSCI Financial Executives Conference. MSCI members can leverage TEC's Best Practice Methodology for Software Selection. Montreal, Quebec, June 23, 2008- Technology Evaluation Centers Inc. (TEC) , the leading resource for impartial enterprise software selection, announced today that it will be holding a session at the Read More

Seven Steps to Flawless Business Intelligence


Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage performance. Most companies have some form of BI, and most are familiar with its benefits. However, in order to extract maximum advantage from BI initiatives, it is necessary to be aware of—and avoid—their seven “fatal flaws.”

globalisation  Steps to Flawless Business Intelligence Seven Steps to Flawless Business Intelligence If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Business Intelligence provides organisations with the capability to present the large amounts of data tied up in application databases in formats that can be used to base effective decision-making and to give competitive advantage. Source : Colman Resources Related to Business intelligence (BI) : Read More