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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 globalisation


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

globalisation  In an age of globalisation and commoditisation, the quality of customer experience has become the most important factor in a purchasing decision. The six key elements outlined in this paper offer a powerful way to clearly differentiate your product or service from your competitors and provide that elusive consistant outstanding customer experience. About Onyx As a leading and proven supplier of integrated contact centre solutions, Onyx partners with organisations to address their customer service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » globalisation

Managing Risk through Financial Processes: Embedding Governance, Risk, and Compliance


Initiatives to automate and streamline financial processes often focus more on reducing costs than adding value. Adding the kind of value you should have in your financial processes stands at the heart of a broader initiative known as governance, risk, and compliance (GRC). Learn why embedding the components of GRC within your financial processes can help you track financial flows and alert you when things might go awry.

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These Are the Times of CRM Vindication and Validation - Part 1


Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self-serving marketing fluff and buzzword verbiage, and about their (un)intended audiences. As part of my daily routine of doing research on vendors and their strategies and offerings, I’ve read a ton of white papers in the last

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Word Association


I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce. I'm actually going to direct you to a datasheet by AppFinity on e-commerce solutions. This does require registration, but it's worth it. Not necessarily for the datasheet alone, but to access other white papers. I know, white papers

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How ERP and CRM Solutions Can Save You Money


Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

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LMS Can Help Regulate Good Ethical Practices


When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often considered a less-than vital business activity (since it doesn’t address “core” business issues). Add to that the fact that nobody really enjoys training, and you’ve got a recipe for, well, no LMS. However, when it comes to compliance issues

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Rapid Implementation Methodology


It's a sad but well-known fact that many software implementation projects run out of time and money. Certain crucial activities tend to have striking effects on the cost of an implementation. But it's possible to stick to plans and budgets, provided that you do the right things and avoid the traps. Discover which parts of a software implementation are worth spending extra money on in order to minimize risk and cost.

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ArticSoft


ArticSoft provides public key infrastructure (PKI)-enabled encryption and digital signature products. ArticSoft's products protect files, folders, e-mails, instant messages, Web pages, and content in any application. Users can generate x.509-compliant certificates/keys using the company's software or import them from any certificate authority. ArticSoft also provides a comprehensive security education center where users can read beginner guides and white papers on PKI, view online demos, or download free trials of the software. ArticSoft has over 30 years IT security experience. The company's chief executive officer (CEO), Steve Mathews, writes regular articles for Secure Computing magazine and is one of the authors of ISO/IEC 17799 (formerly BS7799).

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10 Ways to Sell Upper Management on a Network Upgrade


There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

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Evaluator Group


Evaluator Group is an information technology analyst firm providing information on data management and storage. The company’s types of research include product briefs, white papers, and education guides.

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A Manufacturing Imperative: Enterprise SOA


In the past, full efficiency was almost impossible for most manufacturing sites thanks to lack of integration between plant systems and business systems. But that’s changing now, with the advent of enterprise service-oriented architecture (SOA). SOA allows you to change and improve your processes without expensive IT integration projects. Learn about the business opportunities SOA can create for you.

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