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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 get sms messages

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) and Data Management

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

get sms messages  Download SMS Messages , Get SMS Messages , SMS Provider Applauded , SMS Provider Options , Find SMS Provider , SMS Software Provider , Best SMS Service , Best SMS Services , Broadcast SMS Service , Business SMS Service , Email SMS Service , Free SMS Service , Group SMS Service , Mobile SMS Service , Online SMS Service . In a world where communication methods are changing at an ever-growing pace, SMS has proven a fast and reliable way to deliver information to anyone anywhere for fifteen years. In the Read More

Why E-mail Must Operate 24/7 and How to Make This Happen


Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues do organizations face regarding e-mail outages? Learn about the different e-mail continuity solutions available and how a hosted e-mail continuity service can provide a cost-effective, high-availability e-mail solution with minimal deployment efforts required.

get sms messages  Designs Email Systems , Get Email Continuity Free , Managing Email Uptime , Having Email Troubles , Busting the Myths of Email Outsourcing , Web Site Uptime Alert , Discussing Email Uptime , Web Site Uptime Alert and Email Report Samples , Email Continuity , Ensure Email Uptime with Email Continuity , Current Linux Uptime , Email Uptime Monitoring , Multiple Email and SMS Alert Contacts , Uptime Monitor Email Notification , Accounts Receive Monthly Email Uptime , Uptime Monitoring Report Triggering , Read More

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

get sms messages  From there, you can get a more thorough idea of who you''re dealing with and will consequently know how to better serve their needs. You can also initiate calls from within other applications. PBX telephony also boasts the capability to transfer company employees'' voice mail messages to their company email account. The messages are sent as easy-to-access audio files and allow employees to store and manage all of their voice mailbox contents. This feature also lets users easily access voice mail on the Read More

Alice (or Allen) in MobileLand


Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

get sms messages  of the leading let''s get real reasons for adoption in general: Laptops are heavy and inconvenient. Do you like lugging around a laptop? Don''t you find it a lot easier to whip out your smartphone and then use your trackball, or stylus, or whatever you use to get the info you need to make the sale, or repair the equipment, or find out where your next two days of appointments are, or what your current sales pipeline is? Broadband access is ordinarily built in ( enhanced data global system for mobile Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

get sms messages  processes so that customers get exactly what they need and expect from their suppliers. Needless to say, today’s customers are quite demanding, as they expect an integrated and seamless experience across multiple channels. Yet most contact center agents, who represent the majority of costs for the provider and who define the customer experience, are constrained. This situation does not allow for visibility of multi-channel interactions. Surely, as TEC’s recent blog post indicates, software is of Read More

Will Max Get Mad When He Surfs Your Website?


WebCriteria announced that it has launched a new study of user interaction with Websites. As with previous studies, the results will be used to build a software model of a surfer (named Max) and integrated into products that help assess the quality of a real surfer’s experience.

get sms messages  Max Get Mad When He Surfs Your Website? Will Max Get Mad When He Surfs Your Website? D. Geller - April 24th, 2000 Event Summary It''s more than axiomatic that surfers have low tolerance for sites that load slowly or make it hard to find information - it''s actually true. Companies need to know whether their websites suffer from this kind of problem. Most traffic analysis tools tell what pages have been visited and how long the pages were viewed. By looking at the last page that a surfer visits a company Read More

2013 TEC Market Report: Social Business Platforms


What do you get when social networking and business collide? According to CRM analyst Raluca Druta, you get an explosion of new ways to collaborate and innovate. Emerging social technology tools are inspiring software vendors to design social business platforms that are changing the way companies manage employees, develop products, and interact with customers. Download this report for an overview of the business need for social business platforms and a look at several software vendors who are innovating in this space.

get sms messages  Platforms What do you get when social networking and business collide? According to CRM analyst Raluca Druta, you get an explosion of new ways to collaborate and innovate. Emerging social technology tools are inspiring software vendors to design social business platforms that are changing the way companies manage employees, develop products, and interact with customers. Download this report for an overview of the business need for social business platforms and a look at several software vendors who are Read More

Get More from Your IT Infrastructure


Find out in the white paper, unlock the hidden it opportunities in troubled economic times.

get sms messages  can you take to get more from your IT infrastructure ? Find out in the white paper, Unlock the Hidden IT Opportunities in Troubled Economic Times . You''ll discover how you can use business service management (BSM) to unlock hidden IT opportunities in three main areas: IT process improvement, automation, and IT management. You''ll also learn how the right IT investment can help you better manage IT costs; deliver a higher quality service; manage risk more effectively; deliver new services; and support Read More

Top Ten Ways To Get More From Your SharePoint Deployment


No portal is an island—or at least, it shouldn’t be. While SharePoint is great for sharing documents, it doesn’t integrate easily with the rest of your enterprise. To be truly useful, your portal needs to bring together all your users and connect to all your applications. Read about identity and context virtualization—a next-generation integration solution.

get sms messages  Ten Ways To Get More From Your SharePoint Deployment No portal is an island—or at least, it shouldn’t be. While SharePoint is great for sharing documents, it doesn’t integrate easily with the rest of your enterprise. To be truly useful, your portal needs to bring together all your users and connect to all your applications. Read about identity and context virtualization—a next-generation integration solution. Read More

Unlock Hidden Profits Using Effective Pricing Strategies


In Get Greener with SaaS-based ERP, you'll learn how a SaaS delivery model can help you reduce...

get sms messages  the same time? In Get Greener with SaaS-based ERP , you''ll learn how a SaaS delivery model can help you reduce electricity consumption paper usage printer and toner costs carbon dioxide emissions And the savings can add up. You''ll learn how one company eliminated 120 suppliers by switching from paper-based to electronic communication; and how another reduced electricity use by 15% and paper consumption by more than 200,000 sheets per year. Learn how to be kinder to the environment while you improve your Read More

How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market


Today’s midsized distributors can benefit from their software systems in ways that were impossible a few years ago. By layering advanced, affordable supply chain management (SCM) and electronic data interchange (EDI) functionality on top of their existing enterprise resource planning (ERP) system, they can profit from improved productivity and lower labor costs. Find out how.

get sms messages  to Get the Most from Your Supply Chain: SCM Reaches the Mid-market How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS). Decision makers can now leverage data vetted by our analysts to evaluate, compare, and Read More

Social Job Distribution: Making Job Listings Visible on Facebook and Twitter


Wondering if you're making the most of social media in your talent acquisition efforts? Or even where to get started? To recruit the best talent, you need to get your job listings seen by the right people. This brief will give you some best practices for automating your recruiting in social media channels to best reach new audiences—and the right audiences—on Facebook and Twitter.

get sms messages  Or even where to get started? To recruit the best talent, you need to get your job listings seen by the right people. This brief will give you some best practices for automating your recruiting in social media channels to best reach new audiences—and the right audiences—on Facebook and Twitter. Read More

Get an Extra Man-Month of Productivity per Employee, Every Year with Adrenalin




get sms messages  an Extra Man-Month of Productivity per Employee, Every Year with Adrenalin Read More

Why Manufacturers Need to Finally Get on Track with Business Intelligence (BI)


More manufacturers would implement a business intelligence (BI) solution if they understood the true value BI brings to the organization. In this podcast, TEC analyst Lyndsay Wise sits down with Robert Abate, RCG IT’s principal consultant, to discuss why manufacturers should turn to BI to boost efficiencies and return on investment (ROI), and how to optimize a BI implementation.

get sms messages  Manufacturers Need to Finally Get on Track with Business Intelligence (BI) More manufacturers would implement a business intelligence (BI) solution if they understood the true value BI brings to the organization. In this podcast, TEC analyst Lyndsay Wise sits down with Robert Abate, RCG IT’s principal consultant, to discuss why manufacturers should turn to BI to boost efficiencies and return on investment (ROI), and how to optimize a BI implementation. Read More

Can Lilly Software Get More VISUAL?


Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its strong offerings and efficient distribution model for its target niche. However, the future is not going to be quite so bright unless the company overcomes serious challenges.

get sms messages  Lilly Software Get More VISUAL? Event Summary On January 16, Cerqa Copyright announced it has purchased VISUAL Supply Chain , Lilly Software ''s comprehensive supply chain management software solution. Cerqa Copyright, located in Austin, Texas, provides supply chain management solutions for domestic and international manufacturing facilities, distributors, retail outlets, and other customers that have specific procurement and distribution channel requirements. Offering expertise in inventory procurement, Read More