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Documents related to » ge major account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

ge major account management  Live Account Management | GE Major Account Management | GE Marketing Account Management | Read More...
Merging Global Trade Management with Global Finance
With the acquisition of Vastera, JPMorgan Chase may be the first global financial institution to offer a complete integrated cash, trade and logistics solution

ge major account management  Global Trade Management with Global Finance Vastera Acquired by JPMorgan Chase Bank On January 7, JPMorgan Chase Bank , N . A . (NYSE: JPM), a leading global financial services firm with assets of $1.1 trillion (USD) and operations in more than 50 countries announced an Agreement and Plan of Merger with Vastera (NASDAQ: VAST). What is significant about this merger, is that JPMorgan is a leader in investment banking and financial services and Vastera is the only publicly traded software company Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

ge major account management  the SLO and is generally committed to using an agreement that can take many forms. This agreement is referred to as the SLA. Interest in SLM has been growing. This growth is largely attributable to the need for IT groups to justify expenses for capital and operational investments. Accountability has become the major theme where business leaders are often driving the initiative. The economic downturn has fueled interest in SLM as a means to justify expenses and at the same time cut costs because of the Read More...
SAP Bolsters NetWeaver''s MDM Capabilities Part Four: SAP and A2i
The A2i acquisition will in the short term bring together two complementary e-commerce products that should help retailers, manufacturers, and suppliers manage

ge major account management  like General Electric ( GE ) Consumer and Industrial , Becton , Dickinson & Company , Rubbermaid and Airgas , among several dozen customers. A2i''s xCat product has been acclaimed by users as a high-performing, comprehensive system for creating, aggregating, normalizing, cleansing, structuring, distributing, syndicating, and publishing product content that work in a variety of media including paper print, web, and CD-ROM. As said earlier on, one of the reasons why e-commerce was slow in taking off was Read More...
Market Leaders of Global Trade Management
The strategic imperative to streamline the entire lifecycle of global trade has prompted JPMorgan and TradeBeam to acquire complementary companies. Logistics

ge major account management  Ford, General Electric ( GE ), Lucent , Fonterra , Goodyear , Nortel Networks , and Seagate . Vastera''s clients use its solutions and services to manage their trade, worldwide by managing the information flows associated with the cross-border components of importing and exporting goods. The vendor''s solutions and services enable clients to manage the complexities and inefficiencies inherent in global trading in a manner that allows them to capitalize on the large, highly fragmented, and rapidly growing Read More...
Systems Management Buyer''s Guide
Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature

ge major account management  Management Buyer''s Guide Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature/function criteria along with less tangible characteristics in order to make an appropriately calibrated decision. Download this guide from Dell KACE for a comprehensive feature/function checklist, as well as additional considerations for evaluating systems management solutions. Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

ge major account management  Brief on Its Content Management Offerings in 2012 The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC''s director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More...
More Than
“Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that a company does not want to lose, while the majority of the company’s

ge major account management  Than Talent : Exploring Talent Management and Workforce Management as a Continuum “Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that a company does not want to lose, while the majority of the company’s workforce are people who are considered more easily replaceable. But the general workforce can serve as a pool for future talent. This thought leadership explores some of the principles that are driving talent management and workforce management Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

ge major account management  Principles for Knowledge Management Success 10 Principles for Knowledge Management Success If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Comprehensive analytics provide the insights needed for assessing agent performance, continuously improving the customer experience, and making a solid business case for knowledge management . Source : Consona Resources Related to 10 Principles for Knowledge Management Success : Knowledge Read More...
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

ge major account management  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

ge major account management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Goal-oriented Autonomic Business Process Management
Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried

ge major account management  oriented Autonomic Business Process Management Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM. Read More...
Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

ge major account management  Transportation Management Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It integrates and streamlines transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments. Oracle Transportation Management lowers transportation costs, improves customer Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

ge major account management  don''t think is possible, get a second opinion. Just like major surgery, you would never go under the knife until several other doctors have told you it is absolutely necessary. Get as many opinions as you feel comfortable with, but in the end remember you are ultimately responsible for the decision you made, so make it work and don''t look back! This is Part Two of a two-part series. Part one described the popular myths of warehouse management systems. Part Two described how to assess your current warehous Read More...

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