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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fully comprehensive travel insurance

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

Evaluate Now

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Customer Relationship Management: Evolution, Not Revolution


Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

fully comprehensive travel insurance  so that users are fully supported and feel that the tools at hand are helping them to get the job done, not adding an extra element of responsibility to their workdays. What you don''t want is hand-to-hand combat when trying to encourage employees to use new applications, as lack of user buy-in is one of the most common reasons for CRM project failure. The application you choose should, in fact, increase efficiency. And hand in hand with efficiency, you expect either a reduction in costs, or an increase Read More

PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges


PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competitive environment.

fully comprehensive travel insurance  for the Internet and fully integrated within the suite in the 2nd half of 2001. This can prove to be a drawback at this stage, given that CRM is often the driving force behind e-business projects. In addition, while all PeopleSoft transactions are processed through the Web applications, part of its development tools, PeopleSoft Tools (e.g., administrative functions) are still WIN32 based. In addition, SAP''s recently renewed joint development alliance with Commerce One may derail PeopleSoft''s own Read More

Retail Today: Understand. Anticipate. Inspire.


Today more than ever, retailers are faced with the challenges of selling locally while competing globally. To be successful, they must provide a shopping experience that inspires customer loyalty. Retailers that understand their customers’ shopping habits can build strategic global supply chains that anticipate demand. One way to achieve this is with a scalable technology platform based on industry standards.

fully comprehensive travel insurance  that business processes be fully integrated across the enterprise ecosystem. It also requires that enterprise information be based on a single version of the truth. Interfaces must be automated, not manual, and data must be exchanged in real time, or nearly real time, and not in nightly or weekly updates. The business intelligence that results can be used to analyze and report on performance. In addition to a business intelligence infrastructure, portals, dash- boards, and other user interfaces can Read More

State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

fully comprehensive travel insurance  Talent Management Suite is fully integrated.'' Full integration is ''horizontal'' within the Lawson Talent Management Suite, with interconnectedness among other software system applications. It is ''vertical'' where a change at one point of entry into Lawson Talent Management permeates throughout the entire suite and its applications. According to Rubin-Berman, ''Once implemented, our recruiters regularly reported that Lawson Talent Management is easy enough for them to use, it helps free their time to focus Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

fully comprehensive travel insurance  with the vendor to fully understand the goals of the CRM platform, including immediate pain points and success metrics. Those companies that let the Sword Ciboodle team become part of their teams have reportedly given the company some of its greatest work satisfaction and accolades.  Sword Ciboodle prefers companies that share the belief that a contact center should be the creator of a great customer experience, from the simplest e-mail request to an urgent phone call. This type of company knows that an Read More

Case Study: In Search of a Comprehensive CRM System


The Glazer-Kennedy Inner Circle is a well-known sales and marketing consultancy. The marketing strategists were seeking a customer relationship management (CRM) system, not only for their growing business, but for all their clients. The challenge: “I genuinely dislike computers. I refuse to use e-mail, surf the Web, use a cell phone, let alone deal with software programs.” (Dan Kennedy, co-founder of Glazer-Kennedy)

fully comprehensive travel insurance  Study: In Search of a Comprehensive CRM System The Glazer-Kennedy Inner Circle is a well-known sales and marketing consultancy. The marketing strategists were seeking a customer relationship management (CRM) system, not only for their growing business, but for all their clients. The challenge: “I genuinely dislike computers. I refuse to use e-mail, surf the Web, use a cell phone, let alone deal with software programs.” (Dan Kennedy, co-founder of Glazer-Kennedy) Read More

Expedia to Acquire Mobiata


According to TechCrunch: Expedia Acquires FlightTrack App Developer Mobiata. Expedia will have the ability to travel more directly to its customers with the acquisition of mobile travel application developer Mobiata. Mobiata develops a number of mobile applications to enable customers to compare fares, check flight status, and track flights, including real-time flight tracking directly on

fully comprehensive travel insurance   Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

fully comprehensive travel insurance   Read More

SAP Buys Concur to Conquer Cloud Business Network Market


SAP’s subsidiary, SAP America, Inc., recently agreed to acquire Concur Technologies, the market leader for travel and expense (T&E) management software. The purchase is the latest in a string of major cloud software acquisitions by SAP, which is betting on cloud subscription growth to offset slumping traditional license sales.

fully comprehensive travel insurance  industry watch, cloud, concur, sap, erp, t&e, travel, expense management, financials, mobile, TIBCO, SAP HANA Read More

Unicorn HRO, LLC


Unicorn HRO offers a fully integrated and configurable HR solution that includes Human Resources, Payroll, Benefits, and Insurance. Our focus is to provide quality customer service and build the strategic value of our customers' human resources for long-term success.

fully comprehensive travel insurance  Unicorn HRO offers a fully integrated and configurable HR solution that includes Human Resources, Payroll, Benefits, and Insurance. Our focus is to provide quality customer service and build the strategic value of our customers'' human resources for long-term success. Read More

World Class Quality, Productivity, and Service at Perryman Company


In order to fully leverage its world-class manufacturing facilities, Perryman Company, a global leader in specialty titanium products, foresaw the need for a comprehensive information system that would integrate its internal processes—and one that would also support continued growth. One year after going live with its new system, Perryman has seen many important benefits, including improved visibility of costs.

fully comprehensive travel insurance  Company In order to fully leverage its world-class manufacturing facilities, Perryman Company, a global leader in specialty titanium products, foresaw the need for a comprehensive information system that would integrate its internal processes—and one that would also support continued growth. One year after going live with its new system, Perryman has seen many important benefits, including improved visibility of costs. Read More

Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing


The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation of critical middleware structures to assure regulatory compliance and provide internal security methods beyond traditional perimeter security methodologies is paramount.

fully comprehensive travel insurance  PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation of critical middleware structures to assure regulatory compliance and provide internal security methods beyond traditional perimeter security methodologies is para Read More

Announcing Agilisys (Formerly SCT’s Process Manufacturing & Distribution Business) - Finally Fully Focused On Process Manufacturing


The new independent company will certainly benefit from having control of its own financial destiny, being able to make decisions based upon its own needs and objectives rather than being a small part of the much larger entities needs and objectives.

fully comprehensive travel insurance  Distribution Business) - Finally Fully Focused On Process Manufacturing Announcing Agilisys (Formerly SCT''s Process Manufacturing & Distribution Business) Finally Fully Focused On Process Manufacturing Featured Author - William Sheppard - June 26, 2002 Event Summary May 30, 2002 was a busy day for Agilisys . The buyout from SCT to form Agilisys was closed and they announced their new name. Formerly a division of SCT, Agilisys is now a stand-alone, private company. Agilisys was formed under ownership by Read More

A.M. Best Company


Founded in 1899, global credit rating agency A.M. Best Company focuses on the insurance industry. Its news source, Best’s Insurance News & Analysis, includes special reports, a monthly magazine, and a daily digest.

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Enhanced Social and Mobile Capabilities for Concurforce


With a projected $0.5 billion in revenues in 2012, Concur Technologies is the leading provider of integrated travel and expense (T@E) management solutions. The company helps individuals and organizations make sure that their expense reports are in tune with their budgets and accounting rules. Concur’s Web-based and mobile solution suite, Concur T@E Cloud, enables businesses to automate and

fully comprehensive travel insurance   Read More