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Software Functionality Revealed in Detail
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 fsm market space


TOA Technologies Raises Significant New Funds to Expand FSM Space
TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field

fsm market space  New Funds to Expand FSM Space TOA Technologies has  recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand  and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and relevance globally. Field service has become a strategic component of every

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » fsm market space

ViryaNet G4 Field Service Management Certification Report


ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average field service management solution, and in-depth analyst commentary.

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IFS Wins in Field Service Management


While it may not be surprising that IFS has lately had a streak of enterprise resource planning (ERP) and enterprise asset management (EAM) wins in its traditional asset-intensive industries, it is interesting to note that some recent wins and expanded project footprints are in the realm of field service management (FSM). IFS has tackled this attractive software category via the recent

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Boston Analyst Roadshow SYSPRO Update: New SCM Tracking Solution, and Surprising Results of Customer Survey


TEC's Aleksey Osintsev reports on SYSPRO’s new supply chain management solution and what the results of a recent SYSPRO survey show about the effectiveness of big data messaging, as well as new field service vendor Elysian Field Software, in this post about the recent JRocket Marketing analyst event in Boston.

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Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

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Open Platform Provider Answers Questions about the State of the Market


Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review and feedback, this time Technology Evaluation Centers has attempted to solicit vendors’ proactive views.

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New Market for Security Insurance


Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

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PeopleSoft Internationalizes Its Mid-Market Forays


There has been an intensifying hullabaloo in the mid-market, with all Tier 1 players delivering solutions tailored for small-to-medium enterprises (SMEs) and incumbent Tier 2/Tier 3 vendors defending their turf. PeopleSoft expands its forays outside the US with its recent announcements.

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Innovating to Maximize Market Opportunities: Growing Food and Beverage Businesses


Demand for food and beverages continues to rise. The market will pay a premium for partially prepared healthier choices that are convenient and easy to eat anywhere, or more cost-effective for large-scale food preparation. Discover how software solutions can help companies with innovative solutions for these niche markets gain brand dominance and market loyalty, and achieve higher revenues, profits, and market share.

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The Net Market of the August Moon


Calico Commerce has opened up a subsidiary to sell its business-to-business software products to the Japanese market.

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A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

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