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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
 

 fsm market space


TOA Technologies Raises Significant New Funds to Expand FSM Space
TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field

fsm market space  New Funds to Expand FSM Space TOA Technologies has  recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand  and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and relevance globally. Field service has become a strategic component of every

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Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, In... Get this template

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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...

Documents related to » fsm market space

KronosWorks 2013: The World's Leading Workforce Information Exchange


This year’s Kronos user conference took place in Orlando, Florida, and confirmed that Kronos remains a very competitive vendor in the workforce management (WFM) area of the human capital management (HCM) market, reporting a double-digit—10 percent—growth in revenue for 2013. The conference attendance counted around 1,700 participants to whom

fsm market space  its capabilities in the FSM sector. In addition, given its white spaces in project-based WFM, Kronos might also want to look at, say, Upland/Tenrox. The second day of the conference saw an open Q&A session with Aron Ain that was intended mainly for customers. Ain showed his appreciation to Kronos’ clients and responded candidly to questions regarding pricing, licensing, and so on. What I liked was his emphasis on how Kronos is a responsible company toward its employees—whom the company surveys Read More

Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

fsm market space  comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More

ViryaNet G4 Field Service Management Certification Report


ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average field service management solution, and in-depth analyst commentary.

fsm market space  space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average field service management solution, and in-depth analyst commentary. Read More

Oracle Acquires TOA Technologies for FSM Leadership


Oracle acquires TOA Technologies, a leader of cloud-based field service management (FSM) solutions. How will services companies benefit from this deal? Read P.J. Jakovljevic's write-up and find out.

fsm market space  a true cloud, Java-based FSM product that has lately challenged ClickSoftware 's protracted market leadership. The company has a predictive analytics optimization algorithm to recommend a last-minute change recommendation for the field (i.e., what to do now under the circumstances, which team to send from where, how much time they will likely need now, etc.; see figure 1). The flagship product’s name ETAdirect Enterprise accordingly suggests the estimated “Time of Arrival” acronym ( read TEC report Read More

What's Your Global Market Price?


Thoughts on global trade, outsourcing, and your pay--how we can stop the downward pressure on wages and salaries.

fsm market space  s Your Global Market Price? Introduction The United States has nothing to fear from commercial engagement with the rest of the planet. Who said this? Alexander Hamilton , the first Secretary of the Treasury of the United States, and probably the one individual most responsible for the financial and commercial system we have lived under for over 220 years. He went on to say, The maxims of the United States have hitherto favored a free intercourse with all the worlds. They have conceived that they Read More

Hummingbird Smells Nectar In The Corporate Portal Market


Hummingbird Ltd. is moving into the Corporate Portal market. Like others, it sees corporate portals as a mechanism to cross-sell existing Business Intelligence products. TEC takes a look at Hummingbird’s portal strategy and compares it to other vendors in the corporate portal space.

fsm market space  Smells Nectar In The Corporate Portal Market Hummingbird ells Nectar In The Corporate Portal Market L. Talarico - January 22, 2001 Vendor Genesis Fred Sorkin, Chairman & CEO, and Barry Litwin, President, founded Hummingbird Ltd . (NASDAQ: HUMC, TSE: HUM) in 1984. The company began selling a PC-to-Unix connectivity product named Exceed in 1990. Exceed, which currently holds over 70% global market share in the PC-to-Unix connectivity market, fueled Hummingbird's growth in the early to mid 1990s. Read More

Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors


Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

fsm market space  Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors Introduction Software development and implementation outsourcing, and business process outsourcing has been big buzzwords for the past five years, and everyone seems to want to get on the outsourcing bandwagon . Some large vendors have even gone ahead to set up their own development centers in outsourcing countries such as India and Russia. But what about mid-sized vendors that currently develop their enterprise-level Read More

Manifesto for a Perfect Lean Market


Over the last 25 years, successful manufacturers have made dramatic improvements in the speed and efficiency of production. But with increasing global competition and time-to-market requirements, the need to continuously improve efficiency—and become lean—has never been more important. But these days, it’s difficult to imagine any enterprise software provider as being truly focused on efficiency for the customer.

fsm market space  for a Perfect Lean Market Over the last 25 years, successful manufacturers have made dramatic improvements in the speed and efficiency of production. But with increasing global competition and time-to-market requirements, the need to continuously improve efficiency—and become lean—has never been more important. But these days, it’s difficult to imagine any enterprise software provider as being truly focused on efficiency for the customer. Read More

Space: The Final Frontier How Retailers Make Shelf Space Allocation Decisions


In both retail and consumer goods sectors, the gap between winners and losers widens every day. What is it about the winners that make them more and more successful, extending their lead every quarter?

fsm market space  The Final Frontier How Retailers Make Shelf Space Allocation Decisions Space: The Final Frontier How Retailers Make Shelf Space Allocation Decisions Featured Author - Bill McBeath - March 18, 2005 Introduction In both retail and consumer product goods sectors, the gap between winners and losers widens every day. What is it about the winners that make them more and more successful, extending their lead every quarter? What are the dynamics driving this battlefront between retailers and their Read More

New Market for Security Insurance


Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

fsm market space  Market for Security Insurance Event Summary In light of the heightened exposure various companies are facing regarding website, network, and system security compromises, insurance brokers are jumping on the bandwagon, offering customized Security Insurance Polices that protect companies with information technology infrastructures against numerous risks not covered by their required standard corporate General Liability Insurance Policy. Some of the kinds of protections these policies cover are: Loss due Read More

Analytics: A Blueprint for Value in Mid-Market Organizations


While most mid-market companies have an analytics foundation designed to handle structured data, few have evolved to more dynamic environments required for big data and a pervasive and prescriptive use of advanced analytics that are essential to survive in a digital world. So, what should mid-market companies do now to improve their capabilities to convert data-driven insights into meaningful results? In this report, we explore how they can tap into their strengths, shore up their weaknesses, and learn from analytics leaders.

fsm market space  business analytics, analytics solution, big data solutions, analytics solutions for midsize companies, mid-market analytics, data management, data management and analytics, big data management, mid-market analytics, IBM Institute for Business Value, IBM Global Business Services Executive Report, predictive analytics Read More

The Market Impact of Two Powerhouses


This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One is Microsoft Business Solutions (MBS), the other is UK-based the Sage Group.

fsm market space  Market Impact of Two Powerhouses Market Impact This is an analysis of the equivalent moves of the two superpowers at the (perhaps even more promising) lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One player is Microsoft Business Solutions (MBS) , who underwent two major, well-publicized acquisitions in the early 2000s (see Microsoft Keeps on Rounding up Its Business Solutions ). The other player is the UK-based the Sage Group plc (LSE: SGE.L), who has been Read More

Free Online FSM Software Comparisons Now Available


TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can

fsm market space  Online FSM Software Comparisons Now Available TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can currently compare five leading FSM vendors, including ServicePower Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

fsm market space  Semi-open Source Vendor Discusses Market Trends TEC's continuing question and answer (Q&A) series, in which we solicit vendors' responses to our questions and observations on market trends (see previous articles in this series: Two Stalwart Vendors Discuss Market Trends and A Partner-friendly Platform Provider Discusses Market Trends ), has become quite popular with readers and vendors alike. Another market player that has voiced its opinions is Norfolk, Virginia, (US)-based xTuple (formerly OpenMFG ). Read More