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Software Functionality Revealed in Detail
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 fsm market landscape

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » fsm market landscape

Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

fsm market landscape  comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More

Retail SCM Software Trends and 2015 Predictions—Part One


TEC's P.J. Jakovljevic takes a look at the trends that will shape the retail supply chain in 2015 in this two-part series based on discussions with JDA Software, Manhattan Associates, E2open, Logility, and other notable SCM software players over the past few months.

fsm market landscape  for field service management (FSM) and enterprise asset management (EAM), which some might also consider part of SCM. After all, RFID chips are IoT devices of sorts (e.g., some smart shelf devices can help with demand sensing of certain items), while Bluetooth beacon tools can help retailers with the foot traffic assessment and customer geolocation. In addition, there has long been telematics technology used on trucks (e.g., Descartes Telematics helps enhance vehicle and driver performance with advanced Read More

Welcome to the CRM Mid-Market Abyss-PeopleSoft


As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and acted upon or do the large players simply offer a smaller mockup of their existing enterprise solutions. This article, which evaluates the PeopleSoft mid-market CRM solution, is the first of a series of research articles that focus on the mid-market applications provided by large CRM vendors.

fsm market landscape  to the CRM Mid-Market Abyss-PeopleSoft Event Summary TEC reviewed the PeopleSoft Preconfigured Mid-Market Solutions because it has taken an important share in PeopleSoft''s overall customer base. With over 1,100 customers from the small and medium enterprise (SME) market, The Pleasanton, California, PeopleSoft (NASDAQ: PSFT), not only establishes its market dominance along with Siebel (NASDAQ: SEBL) and SAP (NASDAQ: SAP) as an enterprise solution provider, but also demonstrates its capability to Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

fsm market landscape  Semi-open Source Vendor Discusses Market Trends TEC''s continuing question and answer (Q&A) series, in which we solicit vendors'' responses to our questions and observations on market trends (see previous articles in this series: Two Stalwart Vendors Discuss Market Trends and A Partner-friendly Platform Provider Discusses Market Trends ), has become quite popular with readers and vendors alike. Another market player that has voiced its opinions is Norfolk, Virginia, (US)-based xTuple (formerly OpenMFG ). Read More

SAP Buys Concur to Conquer Cloud Business Network Market


SAP’s subsidiary, SAP America, Inc., recently agreed to acquire Concur Technologies, the market leader for travel and expense (T&E) management software. The purchase is the latest in a string of major cloud software acquisitions by SAP, which is betting on cloud subscription growth to offset slumping traditional license sales.

fsm market landscape  Buys Concur to Conquer Cloud Business Network Market Recent rumors have swirled that both Concur Technologies and TIBCO have approached SAP for a potential sale. SAP seems to have picked a smarter choice —SAP’s subsidiary, SAP America, Inc. , recently agreed to acquire the first candidate. With more than 23,000 customers, 4,200 employees, and 25 million active users in over 150 countries, Concur leads the multi-billion market for travel and expense (T&E) management software.   The purchase is the Read More

Two Stalwart Vendors Discuss Mid-market Issues


In continuing our first-time ever questions-and-answers series for software applications vendors, Infor and IFS, two upper mid-market, stalwart vendors, express their views on market trends, platform approaches, and mid-market issues.

fsm market landscape  Stalwart Vendors Discuss Mid-market Issues Based on recent industry events, we put together a series of questions pertaining to market trends, platform approaches, and mid-market issues for software application vendors to answer. Following is the continuation of the responses we received from two upper mid-market, stalwart vendors— Infor and IFS . For more background on the questions we asked below, and for these two vendors'' answers to our first four questions, please see Two Stalwart Vendors Read More

Next-generation Fibre Channel Storage Systems: 2007-2011 Market Forecast


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fsm market landscape  generation Fibre Channel Storage Systems: 2007-2011 Market Forecast At the macro level, the fibre channel storage systems market is mature and slow-growing. However, the market is actually undergoing tremendous architectural and technological transition. This report provides a quantitative market-sizing analysis based on the direction and scope of the overall fibre channel storage systems market, and analyzes next-generation fibre channel storage systems segments and their growth prospects. Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Four: Market Impact Continued


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fsm market landscape  Software Delivers More Insights To Its Partners (As Well As To The Market) Part Four: Market Impact Continued Specialty Products Make Their Contribution Despite most vendors'' incessant attempts (and hype), enterprise applications functionality has not yet reached maturity in terms of the value it can provide to organizations. Often simply because it is human nature to disregard and put into oblivion all but a few mundane, repetitive practices, many enterprise systems gradually lose'' their natively Read More

Digital Business Service Providers Series: Market Overview


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fsm market landscape  Business Service Providers Series: Market Overview Digital Business Service Providers Series: Market Overview E. Robins - December 13, 2000 Executive Summary The Digital Services Industry began when traditional management consultants with accounting practices discovered that computers could relieve them of the vast tedium of processing numbers and let them focus on their client''s business concerns, usually by applying the new technology to create new business value. The world hasn''t been the same Read More

The Current Landscape of Internet Recruiting


Internet recruiting is a potentially powerful opportunity to augment existing recruitment practices. While the landscape is still dotted with a handful of household names, newer tools and technology will usher in newer entrants. Thus, the organizations willing to experiment and embrace this new technology will eventually win the race to the best talent on the Net.

fsm market landscape   Read More

HP Reorganizes Storage Group, Addresses NAS-cent Market


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fsm market landscape  Reorganizes Storage Group, Addresses NAS-cent Market Event Summary In March Hewlett-Packard announced it will reorganize its storage operations, consolidating into one division what is now six separate operations. The new organization will have Mike Matson as its acting general manager and vice president. Mr. Matson is also considered the lead candidate for the permanent position. Within the new Storage Organization, the sub-groups will be: Data Protection division, focused on tapes (DLT, DAT), and tape Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

fsm market landscape  relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, Read More

Mid-Market Analytics in North America: Transforming Data into Insight


This Aberdeen Sector Insight explores the impact of business analytics in the mid-market. The research shows that Best-in-Class companies are leveraging analytics to gather the right data to create actionable insight, and deliver timely results to their key decision makers. Additionally, while many mid-market companies struggle with complexity in their data environments, the research shows that an analytical solution to exploit this data need not be complex or technically overwhelming.

fsm market landscape  big data, predictive analytics, real-time analytics, embedded analytics, business analytics, predictive software, mid-market analytics Read More

Mobile BI Market Landscape Report


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fsm market landscape  BI Market Landscape Report BI applications aim to provide users with the technology, analytics, and user experience features needed to improve the organization’s decision-making process, and many providers now offer mobile BI software features. This report is intended to guide you through the evolution of a number of mobile BI applications as well as to provide you with an analysis of information gathered from both the mobile BI vendor and user communities in your exploration of the mobile BI Read More

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