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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » fsm automation


James Automation: Increasing Revenues Out of the Gate


fsm automation  ServiceMax case study, James Automation, security services, field service case study, FSM case study Read More
SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On
“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during

fsm automation  as field service management (FSM) software partners ClickSoftware, VSI, Fieldaware, FieldOne , etc.   While NetSuite’s international business is currently growing faster than business in North America, there is still lots of room for improvement. I was surprised to learn that in spite of 19 UI language translations, NetSuite is mainly present in English-speaking countries and Japan, whereas in China, Brazil, India, and other regions partners sell and represent the vendor. Sales in the Asia-Pacific Read More
Telefónica Selects TOA Technologies as a Global FSM Solution
As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider

fsm automation  Telefónica wanted a global FSM solution it could use to ensure a consistent customer experience across the board. Cloud is no longer a risk - it''s rather an advantage : Initially, Telefónica was reportedly looking for an on-premises WFM solution with an option for software as a service (SaaS). Mid-way through the selection process, Telefónica changed this to be a preference for SaaS - it recognized its ability to scale quickly. Currently, the first country to deploy, Brazil, is already on pace to Read More
Oracle Acquires TOA Technologies for FSM Leadership
Oracle acquires TOA Technologies, a leader of cloud-based field service management (FSM) solutions. How will services companies benefit from this deal? Read P.J

fsm automation  Acquires TOA Technologies for FSM Leadership Oracle recently announced an agreement to acquire TOA Technologies , a leading provider of cloud-based field service management (FSM) solutions for companies of all sizes. TOA’s products help enterprises manage and optimize the last mile of in situ customer service (on the day of service) by coordinating activities between dispatchers, mobile employees in the field, and customers.   TOA’s FSM software as a service (SaaS) offering enables companies to Read More
Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

fsm automation  an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are recognizing that post-sales service is a profit generator and revenue driver, and are increasingly interested in automating mobile workforce processes and streamlining workflows. To cater to this market, privately-held Cincinnati-based Vertical Solutions, Inc. (VSI) , founded in 1986, develops, implements, and supports Read More
Business Process Automation
The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast

fsm automation  Process Automation The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast percentages of this data remain unstructured, meaning that users cannot leverage it to deliver business efficiency or advantage. Learn how you can better manage and deploy information for operational productivity. Read More
SAP Business ByDesign: PPM for Professional Services Automation Competitor Analysis Report
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

fsm automation  Business ByDesign: PPM for Professional Services Automation Competitor Analysis Report A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level Read More
Sales Force Automation (SFA) Software Evaluation Report
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing

fsm automation  Force Automation (SFA) Software Evaluation Report TEC''s Sales Force Automation (SFA) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More
Achieving Efficient Governance, Risk and Compliance (GRC) through Process and Automation - Epicor
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fsm automation  Efficient Governance, Risk and Compliance (GRC) through Process and Automation - Epicor Achieving Efficient Governance, Risk and Compliance (GRC) through Process and Automation - Epicor Is regulatory compliance straining your company''s time and resources? Maybe it''s time for a new approach. Integrated Governance, Risk, and Compliance (GRC) systems can help you get compliance requirements under control before they overwhelm you. Download White Paper Now! In Achieving • Reduce the cost of Read More
Rockwell Automation


fsm automation  Automation Read More
Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation
Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment

fsm automation  CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing Read More
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously

fsm automation  Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? Introduction Since the late nineties, it has been evident that the enterprise resource planning (ERP) vendors that originally serviced the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries also. By the year 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendo Read More
ServiceMax: Field Service Management (FSM) Competitor Analysis Report


fsm automation  Field Service Management (FSM) Competitor Analysis Report Read More
PPM for Professional Services Automation RFI/RFP Template
Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial

fsm automation  for Professional Services Automation RFI/RFP Template The PPM for Professional Services Automation RFI/RFP Template lists and describes 3922 features and functions found in PPM for Professional Services Automation software solutions. This PPM for Professional Services Automation Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your PPM for Professional Services Automation software selection projects. Features and functions included in this PPM Read More

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