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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 front office


Oracle Integrates Front and Back Office with Applications 11i
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at

front office  Integrates Front and Back Office with Applications 11i Event Summary On September 27, Oracle laid out the details of its Oracle 11i application suite, which adds new application modules and integrates enterprise resource planning, customer-relationship management, supply-chain, and E-business applications in a single database. The new release, unveiled at the Oracle Applications User Group conference in Orlando, will do away with the company's separate releases for ERP and CRM. By linking all

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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The 2007 Microsoft® Office System in Manufacturing


This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.

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Front-to-back-office Integration: Improving Your Customer Life Cycle Management


Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.

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Advanced Front Office Lean with Business Modeler Software


When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system users.

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How to Integrate Front- and Back-office Applications for SMBs


For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have access to centralized information. But integrating front- and back-office applications shouldn’t involve compromise. Learn how to automate sales and CRM with accounting systems, with key pointers in planning your integration project. And find out how to boost your CRM return on investment (ROI).

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Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights


Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.

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Is Your Organization Infested with Office Politics? You Can Still Choose the Right Software


We wrote previously on the jerk effect and how it can sabotage your software selection project. But that's not the only thing that can turn your selection project into a sinkhole (in fact | the list of things that can | is quite long). Office politics can wreck IT projects too. You'll know this if you've ever had to work in a highly politicized workplace. According to Lawrence

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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements


ACCPAC continues to enhance the PRO series and Advantage series product lines.

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Information Architecture in Office SharePoint Server


Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available.

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Case Study: Field Services Application Supports Fast Growth and Customer Demand


HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent.

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VAI's S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest


Office supply companies face stiff competition and know that on-time, next-day delivery is imperative to survival. Distributors of any size need accurate inventory data, but when the firm is a large office supplier offering 50,000 items, this need becomes non-negotiable. Find out how one company overcame such challenges as maintaining inventory, tracking sales and commissions, and guaranteeing next-day delivery.

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HROffice


In 1994 a benefits administration expert and two former Microsoft employees founded Ascentis and created the company’s flagship HRIS product - HROffice. Today, the HROffice product line automates HR and benefits processes for more than 1,300 small and mid-sized organizations nationwide. Located in Bellevue, Wa., Ascentis was founded with the vision of providing comprehensive, easy-to-use solutions for employee benefit and human resources information management. These solutions are designed to be connected throughout the enterprise, serving managers, employees and external vendors of benefit and payroll services. A Microsoft Gold Certified Partner, Ascentis' recently earned Microsoft SQL Server 2005 Front Runner status from Microsoft Corp. The company continues to invest in the latest technology advancements that support the security and stability of HROffice. HROffice is an easy-to-use, wizard-driven HR management system that automates critical functions such as benefits management, payroll connectivity, workflow automation and the hiring process. HROffice also features COBRA administration, FMLA tracking, and supports automated employee correspondence. With the addition of Employee Self-Service, HROffice connects employees to their personal information, to HR, to benefit providers and to payroll. Giving employees access to this information reduces HR call volumes and frees HR for more strategic initiatives. HROffice delivers a comprehensive and paperless HR management environment supported by the latest Microsoft technologies.

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The Evolution of Remote Office Backup: From Tapes and Agents to Tapeless and Agentless


Any geographically distributed business with three or more remote sites has likely dealt with tape-based backup systems. If this sounds like your business, then you certainly understand the complexities involved with managing growing data—not to mention the risks. The good new is that an agentless, multisite backup and recovery software solution is available that can offer a high-speed alternative to tape-based systems.

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Microsoft Office Fluent User Interface: IT Decision-maker Perception


This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

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