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Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
front office integration:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management.
Find Out IT Solutions and Other Information Associated with Custo...
Published:
2010-03-11
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Abstract:
For years, organizations have had to settle for inadequate approaches to front-office to back-office integration. However,
with Scribe’s component architecture, when a new version of Dynamics GP or Salesforce comes out, you can plug in a new version
of the Scribe Adapter for the upgraded application, a (...)
Excerpt related to
front office integration:
For years, organizations have had to settle for inadequate approaches to front-office to
back-office integration. However, with Scribe’s component... ...
Published:
2010-03-11
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Abstract:
For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have
access to centralized information. But integrating front- and back-office applications shouldn’t involve compromise. Learn
how to automate sales and CRM with accounting systems, (...)
Excerpt related to
front office integration:
... But integrating front- and back-office applications shouldn ...
sales and CRM with accounting systems, with key pointers in planning your integration project. ...
Published:
2010-03-11
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Abstract:
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually
seamless front-to-back-of... (...)
Excerpt related to
front office integration:
... And this is an extremely common problem. Research has shown that many CRM systems provide inadequate
front-to-back-office integration. ...
Published:
2010-03-11
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Abstract:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to
upper-midmarket organizations (...)
Excerpt related to
front office integration:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. ...
Published:
2000-10-03
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Abstract:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Excerpt related to
front office integration:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Published:
2001-09-18
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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
front office integration:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the
CRM mid-market with the introduction of eBusiness 2000 MidMarket Edition. Solomon Software, a division of Great Plains, is
another in its string of recently announced notable product (...)
Excerpt related to
front office integration:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM
mid-market with the i...
Published:
2000-09-08
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Abstract:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing
the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. (...)
Excerpt related to
front office integration:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't
realizing the real benefit...
Published:
2009-01-07
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Abstract:
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for
Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with
Nortel expecting losses in the order of US$19.2 billion, Cl (...)
Excerpt related to
front office integration:
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for
Clarify Inc., a leader i...
Published:
2001-07-26
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
front office integration:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
Baan Co. NV announced on August 31 the acquisition of fellow Dutch business software producer Proloq Holding BV. The week
earlier, Baan hosted their supply chain conference, and they used the opportunity to announce a new suite of supply chain
products... (...)
Excerpt related to
front office integration:
Baan Co. NV announced on August 31 the acquisition of fellow Dutch business software producer Proloq Holding BV. The week
earlier, Baan hosted the...
Published:
1999-09-03
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Abstract:
NEON Systems has signed an agreement to develop and distribute Sterling Software's SOLVE:Diplomat product. Diplomat has been
used to integrate disparate Customer Relationship Management (CRM) and call center systems. NEON intends to evolve it into
a unified EAI (Enterprise Application Integration) soluti (...)
Excerpt related to
front office integration:
... talent, will allow NEON Systems to extend mission critical access and integration solutions
to UNIX and Windows platforms to support front-office CRM, ERP ...
Published:
2000-01-26
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Abstract:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications
support sales force automation, marketing campaign manageme (...)
Excerpt related to
front office integration:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM A...
Published:
2010-03-11
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Abstract:
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish
itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any
longer. (...)
Excerpt related to
front office integration:
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish
itself as a more vis...
Published:
2002-12-20
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Abstract:
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important
to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success
through its existing customer base will testify to the reliabi (...)
Excerpt related to
front office integration:
When it comes to touting 200 product enhancements, what JD Edwards is saying is that ease of integration is important to mid-market
companies b...
Published:
2003-04-01
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
front office integration:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the
aim of providing customers a consistent level of service. (...)
Excerpt related to
front office integration:
Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the
aim of providing custom...
Published:
2006-01-10
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Abstract:
On November 21, Epicor introduced the immediate availability of Epicor eManufacturing, the next generation of its former
Vantage manufacturing solution. However, the product launch seems to have taken a toll in the company’s financial performance.
On October 31, Epicor announced results for its third q (...)
Excerpt related to
front office integration:
On November 21, Epicor introduced the immediate availability of Epicor eManufacturing, the next generation of its former Vantage
manufacturing sol...
Published:
2000-12-05
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Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
front office integration:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17