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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 front end processes


The Lean Front End: A Breakthrough Opportunity
A company’s best opportunity to gain major margin improvement is in its front end—the sales, customer service, and processes needed to transform inquiries into

front end processes  Lean Front End: A Breakthrough Opportunity A company’s best opportunity to gain major margin improvement is in its front end—the sales, customer service, and processes needed to transform inquiries into orders. And one of the best strategies is to apply lean thinking to the front end. Read about an integrated solution that addresses the unique requirements of your sales processes to help dramatically reduce cycle times, eradicate waste, and increase your margins.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » front end processes

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

front end processes  a solution that: Connects front- and back-office functions into a single customer-centric operation Enables collaboration across the value chain by providing access to relevant, personalized information from multiple data sources and business processes Connects employees, partners, processes, and technology in a closed-loop customer interaction cycle Delivers functionality throughout the customer engagement cycle providing the capabilities needed to manage marketing, sales, service, analytics, field Read More

Finding YOUR Next - Michael Jordan - How New Technology-Driven Assessment Processes Will Improve Talent Acquisition


Human capital is the most valuable asset of any organization and human resources must be more strategic and provide more value, rather than be solely a cost center. A new talent acquisition model that integrates assessments in an automated screening process can help effectively and efficiently yield consistently higher-quality candidates with the demonstrated skills, behaviors, and work style that are required to succeed.

front end processes  put the employer in front of an entirely new pool of candidates—the other 80 percent of the workforce who do not have current resumes. A majority of employers have neither the time nor resources to otherwise tap into this pool because they are requiring resumes as a prerequisite to applying. Up to now, there was no way to consider a candidate without a resume, so this huge pool was ignored and employers competed with one another for the remaining 20 percent of the market with resumes. Automating the Read More

Implementing Enterprise Resource Planning: Lessons Learned from the Front


Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.

front end processes  Lessons Learned from the Front Enterprise resource planning (ERP) is also known as : ERP Network , Software Systems , Integrated ERP Software , ERP Solutions , MRP Systems , ERP Software , Material Requirements Planning , Manufacturing Resource Planning , Enterprise System , E-procurement , ERP Modeling , Service Management , Information Technology Management , Manufacturing Operations Management , Management Information System , Business Process Management . Table of Contents Executive Summary What Are Read More

Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

front end processes  frequently asked questions. The front line can use the information in this base to solve customer issues in more than 80% of the cases - thus, transfers to the back office have been reduced by more than 50%. By improving customer service, the telecommunications company's management found that it was able to counter the trend toward commoditization. With fewer distractions, such as inaccurate data and misinformed personnel, social interactions among sales staff, service agents, and customers improved. In Read More

Delivering Efficiency: Business Processes, Automation, and Integration


Implementing IT solutions that fulfill all corporate requirements requires exhaustive research and analysis. But the reality is that most organizations have neither the time nor the resources to do all this. Indeed, such an approach is largely impractical, since by the time you’ve built your perfect solution, it may already be out of date. So what are your real options? Three words: Business. Process. Integration.

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Ultimus Case Study: Optimized Customer Fulfillment with Automated Processes


Bernstein AG, established in 1947 and headquartered in Porta Westfalica (Germany), builds and sells components and systems for industrial automation peripherals. In 2002, it began the task of selecting and implementing a flexible, web-based business process management (BPM) system. One of the most important technical requirements was the universal integration of the BPM suite into its existing IT infrastructure.

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The “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management


Have you ever shelved a business process because it was getting too complex? Or because you felt like you were dealing with an “exceptional” situation? According to TEC analyst Jorge García, you may be suffering from “case-by-case” syndrome—and it’s holding your business back. Read this article to find out why business processes are so important, and how to build them the right way.

front end processes  “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management The uneducated person perceives only the individual phenomenon, the partly educated person the rule, and the educated person the exception. —Franz Grillparzer To be successful nowadays, modern organizations strive to be “process-centric”—that is, relying on a finely articulated business process architecture with all instances of the organization acknowledging the Read More
Polymita Technologies

5 Key Points for Continuous Improvement in the Life Cycles of Processes


In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process automation and management, discover five key points that can help you make continuous improvements in the life cycles of your processes.

front end processes  Key Points for Continuous Improvement in the Life Cycles of Processes 5 Key Points for Continuous Improvement in the Life Cycles of Processes If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. With Polymita BPM you can completely automate and manage the lifecycle of its processes , organizing the people team work, and the related content and information, 100% on-line, from a web browser. Source : Polymita Technologies Resources Related Read More

Getting Your Data, Processes & Procedures GFSI-Ready


Quality compliance required of food companies is changing, and tightening, in recent years. Many large customers are requiring that their suppliers certify to GFSI standards, and companies also face the daily barrage of internal quality procedures across production and warehousing areas, laboratories, carriers and third-party logistics providers. Know the quality management functionality that should be an integral part of your ERP system so you can meet your food quality compliance challenges.

front end processes  food distribution, food distributor, ERP, ERP system, quality management, food quality compliance, food quality management, GFSI quality standards, JustFoodERP Read More

Dispelling the Myths of End-user Training


User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).

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One Touch Business Travel and the End of the Expense Report


Billions of dollars are spent each year on business travel worldwide, of which over 5 percent is spent on tracking and reporting expenses. But is it possible to complete an expense report with virtually no human intervention? Now, automated corporate travel and expense management solutions are making this possible—reducing both direct and indirect costs, and providing significant savings to your bottom line.

front end processes  Touch Business Travel and the End of the Expense Report Billions of dollars are spent each year on business travel worldwide, of which over 5 percent is spent on tracking and reporting expenses. But is it possible to complete an expense report with virtually no human intervention? Now, automated corporate travel and expense management solutions are making this possible—reducing both direct and indirect costs, and providing significant savings to your bottom line. Read More