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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free sms service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Product Review: GFI's LANguard Network Security Scanner


Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools available, they can be expensive, have sharp learning curves, or are not deployable across all software platforms. One third party solution, however, GFI LANguard Network Security Scanner, version 5, is an affordable option that can scan the network and deploy patches efficiently while looking for other potential security vulnerabilities.

free sms service  curve. SUS is a free patch management utility that is easy to use, but it has some major limitations. SUS cannot deploy patches related to Microsoft SQL Server, Microsoft Exchange Server, or Microsoft Office. Furthermore, SUS cannot deploy patches to machines that are running Windows NT. These various limitations mean that SUS and SMS Server simply aren''t good fits for many organizations. As an alternative to these two products, many companies are turning to third party patch management solutions. One Read More

Wireless Mobile Portal by MobileID


MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service quickly and easily, and its free too.

free sms service  or anyplace. MobileID provides free e-mail, personalized stock quotes, sports and news reports all configurable by the end user through a simple registration on MobileID''s website. As the history of the Internet has shown, Portals, sometimes referred to as Jump Stations , have always been in the lead in terms of page views, page hits, and click throughs per minute (CPM), resulting in high advertising value revenue. MobileID is the first, polished, personalized wireless access delivery mechanism on the Read More

Mobile Application Momentum


With the boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications is ever more appealing. But the market is changing and evolving rapidly, with new concepts and technologies vying for attention. Discover why, in order to gain momentum, mobile applications need to have both appealing value for customers and the most appropriate, rapid, and wide-reaching routes to market.

free sms service  European market. Quocirca produces free to market content aimed at IT decision makers and those that influence them in business of all sizes and public sector organisations. Much of the content Quocirca produces is based on its own primary research. Source: Quocirca Ltd Resources Related to Mobile Application Momentum : (Wikipedia) Mobile Application Momentum Mobile Applications is also known as : Mobile Platforms , Mobile Market , Mobile Computing , Mobile Apps , Mobile Revenue Momentum , Mobile Read More

Why E-mail Must Operate 24/7 and How to Make This Happen


Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues do organizations face regarding e-mail outages? Learn about the different e-mail continuity solutions available and how a hosted e-mail continuity service can provide a cost-effective, high-availability e-mail solution with minimal deployment efforts required.

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The ROI of Software as a Service


Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

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3 Tips for Integrating Field Service Management Software with ERP


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Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

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A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

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SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

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Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

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WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami


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Transform Your Service Organization into a Performance-driven Leader


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E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

free sms service  to customers/distributors online will free up to 25% of the sales team''s time, thereby giving them more time to generate incremental sales. Lessons Learned    Looking back, H. B. Fuller provides us with a number of lessons. Perhaps the most important is the fact that it takes time to get trading partners on board with eBusiness initiatives. To accelerate the adoption rate, start communicating your plans early and often. These programs must be driven by the sales and marketing organization. The H. B. Read More