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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 free sms messages sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends


Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article highlights FOSS fundamentals with the goal of adding clarity for the uninitiated.

free sms messages sla  this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for both enterprise software clients and vendors that would like to be let in on the buzz resonating from Read More

Enterprise Feedback Management


Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The knowledgebase also enables new information to be added over time. In addition, the solution includes embedded text analytics for the processing of unstructured text, interactive dashboards, and rich customer feedback reports. Verint’s EFM solution is part of its larger Voice of the Customer Analytics™ portfolio, which also includes the ability to analyze customer interactions from calls to the contact center, chat session and social media interactions through speech and text analytics.

free sms messages sla  Feedback Management Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The Read More

Integrating CRM with ERP


Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.

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Your Private-Access Research for Software Selection


Get your software selection portal free trial today.

free sms messages sla  your software selection portal FREE Trial today . Select the best enterprise software for your company quickly, impartially, and cost-effectively. If you have any questions or comments, please contact selectionservices@technologyevaluation.com , or call 514-954-3665 ext. 404 Read More

BYOD Security that Works: Free Your Employees, Secure Your Data


The bring-your-own-device (BYOD) phenomenon hit enterprise fast. You cruised along with your secure BlackBerry deployment and then your CEO bought an iPhone and demanded access to her e-mail. iPhones started popping up everywhere—including the corporate cafeteria. You deployed mobile device management (MDM) and solved your problems, right? Learn where first generation BYOD programs failed, and how to build one that works.

free sms messages sla  Security that Works: Free Your Employees, Secure Your Data The bring-your-own-device (BYOD) phenomenon hit enterprise fast. You cruised along with your secure BlackBerry deployment and then your CEO bought an iPhone and demanded access to her e-mail. iPhones started popping up everywhere—including the corporate cafeteria. You deployed mobile device management (MDM) and solved your problems, right? Learn where first generation BYOD programs failed, and how to build one that works. Read More

Jaspersoft on Amazon Web Services Marketplace


Jaspersoft has decided to take the JasperReports Server Community Edition and make it available on Amazon’s recent offering called AWS Marketplace, free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon Elastic Compute Cloud (EC2). Loyal to its open-source philosophy, Jaspersoft’s

free sms messages sla  called AWS Marketplace , free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon Elastic Compute Cloud (EC2) . Loyal to its open-source philosophy, Jaspersoft’s offering can be deployed free of charge and will enable users to rely on JasperReports Community Edition and take advantage of a business intelligence (BI) and a reporting solution. In this regard, Brian Gentile, chief executive officer (CEO) of Read More

IRMS 360 Enterprise


Execute your strategic objectives through the cloud. Free your data and harvest its power to increase your efficiency and revenue with Upp Technology’s irms|360 Enterprise® solutions. Our easy-to-use cloud platform can seamlessly integrate with all your existing internal systems. A diverse array of healthcare providers, government agencies, and commercial clients have dramatically improved their operational efficiency and effectiveness. Gather your operational data in a single, secure, comprehensive, actionable information hub with irms|360™ Enterprise today.

free sms messages sla  objectives through the cloud. Free your data and harvest its power to increase your efficiency and revenue with Upp Technology’s irms|360 Enterprise® solutions. Our easy-to-use cloud platform can seamlessly integrate with all your existing internal systems. A diverse array of healthcare providers, government agencies, and commercial clients have dramatically improved their operational efficiency and effectiveness. Gather your operational data in a single, secure, comprehensive, actionable information Read More

Announcing the 2013 TEC CRM Buyer’s Guide for Medium and Large Enterprises


We are pleased to announce the launch of TEC’s first buyer’s guide of 2013: CRM for Medium and Large Enterprises. Download your free PDF copy now. This buyer’s guide provides in-depth insight from TEC CRM analyst Raluca Druta on a how a comprehensive customer relationship management (CRM) system can help medium and large enterprises better understand and address their customers’ needs and

free sms messages sla  Large Enterprises. Download your free PDF copy now. This buyer’s guide provides in-depth insight from TEC CRM analyst Raluca Druta on a how a comprehensive customer relationship management (CRM) system can help medium and large enterprises better understand and address their customers’ needs and challenges. With three points of contact with prospects and clients—i.e., sales, marketing, and customer support—such a system presents three different opportunities for positive interactions with and Read More

Sendmail Matures


In 1981, Eric Allman developed sendmail to route messages between disparate mail systems. Two years later, in 1983, sendmail version 4.2 was shipping with 18 different vendor UNIX systems.

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Eradicate Spam and Gain 100 Percent Assurance of Clean Mailboxes


Online spam campaigns have become more sophisticated and precisely targeted. Spammers routinely disseminate millions of fraudulent e-mail messages to control legions of employee computers and connect them into botnets which sap bandwidth and productivity. Learn how implementing a hosted anti-spam service in your company can provide multi-layered protection against spam, improve employee productivity, and lower costs.

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Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

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Will Sun Burn Linux with "Free" Solaris?


Sun Microsystems has eliminated licensing fees for Solaris 8 and its source code.

free sms messages sla  require Microsoft to make free and open its application program interfaces (APIs), rather than break itself into pieces, as a preferred remedy in the current Department of Justice vs. Microsoft antitrust investigation. Free is a relative term, however. In December, Sun eliminated fees for Java 2 Standard Edition, but still requires developers to pay for compatibility tests required to maintain their licenses. Linux advocates and other industry watchers have claimed that the Sun Community Source License Read More

Survey Shows TEC Clients Have More Successful IT Implementations


Click here to download your free pdf copy of TEC best practices for software selection.

free sms messages sla  here to download your free PDF copy of TEC Best Practices for Software Selection . Inside you''ll find a best-practice approach to software evaluation and selection developed by TEC''s experts in over 15 years of helping organizations like yours. If you like what you see, I invite you to contact me at 514-954-3665 ext. 404 or at selectionservices@technologyevaluation.com , and I''ll be pleased to provide you with more information on how we can be of assistance to you. Regards, Lorne Goloff Vice President, Read More

Risk-Free Storage for Virtual Desktop Infrastructure (VDI)


It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive problems later. In “Risk-Free Storage for VDI,” you’ll learn how Nimble Storage delivers responsive performance to handle peak VDI workloads, integrated data protection, and instant backups and restores—all for dramatically less than you’re paying now.

free sms messages sla  Free Storage for Virtual Desktop Infrastructure (VDI) It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive problems later. In “Risk-Free Storage for VDI,” you’ll learn how Nimble Storage delivers responsive performance to handle peak VDI workloads, integrated data protection, and instant backups and restores—all for dramatically less than you’re paying now. Read More