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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free crm solution buy in


The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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SAP Gives in to CRM (Part Time) Matrimony


On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

free crm solution buy in  obsolete and creates a free-for-all situation within the CRM market place. In addition, some caveats remain about the partnership. On the surface, it looks as if the deal is only for the mySAP.com product release. This may leave the vast majority of SAP R 3 customers in the lurch, since few have made plans to upgrade to mySAP.com in the near future. And because it is limited only to the call center functionality within a certain number of industries, the two companies may compete for other front-office Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

free crm solution buy in  Software Selection CRM | Free Software Selection CRM | Manufacturing Software Selection CRM | Software Selection Project CRM | Estimating Software Selection CRM | Supply Chain Software Selection CRM | Software Selection Features CRM | Assessment Software Selection CRM | Consumer Software Selection CRM | Standard Software Selection CRM | Software Selection Tips CRM | Simulation Software Selection CRM | Software Selection Reference CRM | Symbolic Software Selection CRM | RFP Software Selection | RFP Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

free crm solution buy in  Article TEC launched its Free and Open Source Software (FOSS) Evaluation Center ( http://www.fossevaluation.com/ ). It provides impartial analyses of enterprise solutions that support FOSS platforms such as Linux. To complement the evaluation center, TEC is augmenting its research coverage of Free and open source service providers and solutions. Please send comments or inquiries to the author, Joshua Chalifour, at jchalifour@technologyevaluation.com . Read More

Innovative Approaches in the Free-for-all World of Value-added Resellers


The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in favor of another occurs naturally, and no vendor is immune to losing partners. But some innovative vendors are doing their best.

free crm solution buy in  education and training programs, free Sage Software products for in-house use, extended marketing programs (including additional co-op funds), and improved margins. Through an extensive network of well chosen business partners, Sage offers small and midsized organizations a broad lineup of business management applications (from back-office solutions like Sage MAS 90 ERP to renowned front-office applications such as Sage CRM SalesLogix ). On the other hand, SAP considers two-tiered or hybrid distribution w Read More

CRM Best Practices Adoption


Customer relationship management (CRM) best practices aren’t well recognized by many companies. Disappointment with CRM systems usually results from poor strategies that don’t focus on a specific set of business capabilities to increase revenues or reduce costs. How well does your company stack up? Learn about CRM best practices, pinpoint the best opportunities for quick wins, and build an action plan to close the gaps.

free crm solution buy in  Best Practices Adoption Customer relationship management (CRM) best practices aren’t well recognized by many companies. Disappointment with CRM systems usually results from poor strategies that don’t focus on a specific set of business capabilities to increase revenues or reduce costs. How well does your company stack up? Learn about CRM best practices, pinpoint the best opportunities for quick wins, and build an action plan to close the gaps. Read More

SAP Business All-in-One


Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software.

free crm solution buy in  sap all-in-one-distribution,sap modules,sap user exit,sap tables,sap certification,sap help,sap documentation,sap overview,sap erp,apo sap,sap bdc,abap sap,bapi sap,fico sap,sap configuration,logistics distribution Read More

CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

free crm solution buy in  Past, Present, and Future Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. Read More

Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions


The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

free crm solution buy in  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More

PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box'


Users would do well to take PeopleSoft’s claims with a vein of salt and maintain realistic expectations regarding the challenges they will face in integrating their supply chains.

free crm solution buy in  estimates with rebates or free services. Read More

SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

free crm solution buy in  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More

Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!


When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

free crm solution buy in   Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis


An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

free crm solution buy in  Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More

eCLIPse, Encryption Security Solution


eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data. eCLIPse provides safe transfer of confidential data to and from authorized external resources and prevents unauthorized viewing. Security is managed by smart-card technology (smart-card chip fitted into a USB token). Using simple and physically secure USB tokens, eCLIPse functions at the National Institute of Standards (NIST) "FIPS 140-2 Level 3."

free crm solution buy in   Read More

Oracle Sets Date for Database In-Memory Release


The Oracle Database In-Memory is Oracle’s answer to the in-memory database race that has been heating up over the last couple of years. Oracle Database In-Memory is scheduled for general availability in July and will run on all hardware supported by Oracle Database 12c.

free crm solution buy in  Oracle, Database, In-Memory Database, SAP HANA, industry watch Read More