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International research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events
research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events, and online communities.
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The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively an...
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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software
Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.
Microsoft Office Fluent User Interface: IT Decision-maker Perception
This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations
the results of a Forrester Research study commissioned by Microsoft to help IT organizations considering Office 2007 adoptions anticipate the impact of the new Fluent user interface on their end users. The results are based on an online survey of 749 IT decision-makers from companies piloting or deploying Microsoft Office 2007. Source : Microsoft Resources Related to Microsoft Office Fluent User Interface: IT Decision-maker Perception : User Interface (Wikipedia) Decision Making (Wikipedia) Information
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences
Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.
The Forrester Wave: Midmarket Sales Force Automation
If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight
Forrester Wave: Midmarket Sales Force Automation If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free copy from Maximizer Software, top-ranked in Forrester’s “current offerings” in areas such as product functionality breadth, setup, usability, integration, and cost.
Gigaom is media company with a global independent voice that demystifies emerging technologies through its blog, events, and research.
Research Note: CRM Technology Value Matrix-First Half 2012
Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as
social CRM,CRM collaboration,mobile CRM,Technology Value Matrix for first half of 2012,Nucleus Research,Salesforce
The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article
Path to ERP for Small Businesses - Part 1: The Research When looking for business software, small companies might fall into the trap of being selected instead of selecting vendors. This usually happens because small companies do not allocate extensive time and resources to the process and do not have selection methodologies, which help decision makers select a product without further investigation. Not every company takes advantage of a sound software selection methodology. The good news is that other
Your Private-Access Research for Software Selection
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Private-Access Research for Software Selection Being more concise and thorough in your software research can positively impact your ultimate goal: finding the right solution for your real business requirements. In this economic climate, you can't afford to have a failed implementation. That's why thousands of companies like yours depend on TEC's self-serve software selection portal to help find the best possible enterprise solution. You'll have access to resources and support that cannot be matched
Four Guiding Rules for Structuring an eClinical Training Solution
Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions
Guiding Rules for Structuring an eClinical Training Solution Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution.
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