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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 forrester research


Forrester Research, Inc.
International research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events

forrester research  research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events, and online communities.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

forrester research  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

The Forrester Wave: Business Performance Solutions, Q4 2009


Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned.

forrester research  Forrester Wave: Business Performance Solutions, Q4 2009 Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned. Read More

The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013


Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the right one, and more.

forrester research  Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013 Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the Read More

The Forrester Wave: Midmarket Sales Force Automation


If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free copy from Maximizer Software, top-ranked in Forrester’s “current offerings” in areas such as product functionality breadth, setup, usability, integration, and cost.

forrester research  Forrester Wave: Midmarket Sales Force Automation If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free copy from Maximizer Software, top-ranked in Forrester’s “current offerings” in areas such as product functionality breadth, setup, usability, integration, and cost. Read More

Brandon Hall Group


Brandon Hall Group is a research and analyst firm with more than 10,000 clients globally and more than 20 years of delivering Research-Based Solutions™ that Empower Excellence in Organizations™.

forrester research  Hall Group Brandon Hall Group is a research and analyst firm with more than 10,000 clients globally and more than 20 years of delivering Research-Based Solutions™ that Empower Excellence in Organizations™. Read More

Osterman Research, Inc.


Osterman Research, Inc. provides market research, consulting, cost modeling, surveys, and benchmarking to vendors of technology services and products.

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Ventana Research


Ventana Research is a research and advisory services firm that provides guidance to help organizations manage and optimize performance.

forrester research  Research Ventana Research is a research and advisory services firm that provides guidance to help organizations manage and optimize performance. Read More

Aberdeen Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive!


This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs. If you’re an IT manager who is undecided about the SaaS model, this is a must-read.

forrester research  Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive! This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs. If you’re an IT manager who is undecided about the SaaS model, this is a must-read. Read More

The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software


If you’ve gone through the research phase while looking for ERP, the next major step is the evaluation process. At the end of it, you should have a shortlist of products that best fit your needs, which will be used in the final stage: the selection.

forrester research  analysis companies like Gartner, Forrester, AMR, and TEC publish valuable reports describing ERP products, industry trends, etc. (for a listing of analyst companies, please visit http://analystfirms.tekrati.com/ ). The result of the evaluation phase should be a shortlist of vendors that best fit your company’s needs. To make sure you get the most relevant shortlist, RFIs/RFPs and DSSes are the most important tools; the other resources mentioned above should only be used as a complement to these tools. Read More

New Research from Technology Evaluation Centers (TEC) Predicts M&As, Cloud, and Mobile to Prevail in the Configure Price Quote (CPQ) Software Market


Configure, price, and quote (CPQ) solutions can help a company drive sales effectiveness by playing a critical role in the lead-to-win sales process. Over the past few years, Technology Evaluation Centers (TEC) has witnessed a growing need for CPQ solutions due to increasing customer demand for products and services that are tailored to their specific needs. TEC senior technology analysts Ted Rohm and P.J. Jakovljevic summarize their findings in a new TEC CPQ Market Landscape Report.

forrester research  Research from Technology Evaluation Centers (TEC) Predicts M&As, Cloud, and Mobile to Prevail in the Configure Price Quote (CPQ) Software Market TEC research analysts affirm that even amid fluctuations in the market, CPQ software will continue to evolve and flourish. Montreal, Canada (October 30, 2014) — Configure, price, and quote (CPQ) solutions can help a company drive sales effectiveness by playing a critical role in the lead-to-win sales process. Over the past few years, Technology Evaluation Read More

Canadian Financial Executives Research Foundation


The Canadian Financial Executives Research Foundation (CFERF) is the research institute of Financial Executives International Canada (FEI Canada). CFERF studies financial management issues.

forrester research  Financial Executives Research Foundation The Canadian Financial Executives Research Foundation (CFERF) is the research institute of Financial Executives International Canada (FEI Canada). CFERF studies financial management issues. Read More

Enterprise Strategy Group


Enterprise Strategy Group (ESG) is an integrated IT research, analysis, and strategy firm.

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Yankee Group


Yankee Group is a research and advisory firm that focuses on the mobile economy. Yankee Group research follows five key themes: mobile marketing and commerce, mobile and connected devices, mobile applications and cloud, mobile broadband, and mobile leadership.

forrester research  Group Yankee Group is a research and advisory firm that focuses on the mobile economy. Yankee Group research follows five key themes: mobile marketing and commerce, mobile and connected devices, mobile applications and cloud, mobile broadband, and mobile leadership. Read More