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Featured Documents related to
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Service Parts Planning RFP Templates
RFP templates for Service Parts Planning help you establish your selection criteria faster, at lower risks and costs.
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.
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: professional services firms that find themselves positioned toward the latter half of the professional services lifecycle. Productization of services is accomplished largely by associating tangible features with intangible service offerings. These tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. By associating tangible features with intangible services, the professional services firm can build client confidence during the sales cycle
5/16/2005 12:00:00 AM
Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen.
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: Effective Relationships with Service Providers Effective Relationships with Service Providers Source: Encompass Solutions, Inc. Document Type: White Paper Description: The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen. Can the appropriate skills be found at an acceptable cost? is the first question. Indeed, defining your service needs, and then developing and maintaining a
9/23/2005 2:27:00 PM
Magic Quadrant for B2B Gateway Providers
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.
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: community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market. Magic Quadrant for B2B Gateway Providers style= border-width:0px; /> comments powered by Disqus Related Topics: Middleware, Electronic Data Interchange (EDI), Enterprise Application Integration (EAI), Service Oriented Architecture (SOA), IT Infrastructure and Development, Systems Integration Source: Sterling Commerce, an AT&T company
11/4/2008 10:50:00 AM
What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog
What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog TEC Blog TEC Home About TEC Contact Us About the Bloggers Follow TEC on Twitter RSS Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.
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: active sa, autodesk, BOM, CAD, catia composite, composite materials, composites, creo simulate, dassault systemes, fibersim, MES, parasolid, PDM, plm, pmtc, pro/e, pro/engineer, Product Development, PTC, ptc creo, siemens nx, siemens teamcenter, solidworks, ugs, vistagy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2011
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper.
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: Understanding Reverse Logistics in Field Service Management Understanding Reverse Logistics in Field Service Management Source: IFS Document Type: White Paper Description: This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM)
4/17/2013 4:16:00 PM
How to Choose a Service and Maintenance Application
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.
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: to your accounting system, find a service and maintenance application that can automatically update your accounting system with information regarding job completion status, parts inventory, claims in process, and more. By doing so, you ll reduce transcription errors, lower the staffing requirements for data entry, and improve access to up-to-the-minute information throughout your organization. Ask about the latest technology In order to stay competitive and efficient, you ll need a system that works with
1/25/2007 11:14:00 AM
Service Management: Understanding the Real End-user Experience
How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care.
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: Service Management: Understanding the Real End-user Experience Service Management: Understanding the Real End-user Experience Source: Compuware Document Type: White Paper Description: How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can
3/13/2007 8:45:00 AM
6 Easy Steps to Finding the Right Business VoIP Service
Here's a handy guide to help you find the system that's right for your company.
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: Make it easy to find the VoIP phone system that will help your business grow while reducing costs. Download your PDF copy of 6 Easy Steps to Finding the Right Business VoIP Service today! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
3/10/2011 12:00:00 PM
One Vendor’s Mission to Make Service Businesses Click – Part 2 » The TEC Blog
One Vendor’s Mission to Make Service Businesses Click – Part 2 » The TEC Blog TEC Blog TEC Home About TEC Contact Us About the Bloggers Follow TEC on Twitter RSS Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts
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: aftermarket, call center, clickanalyze, clickcontact, clickfix, clickforecast, clicklocate, clickmobile, clickplan, clickroster, clickschedule, clicksoftware, CRM, customer satisfaction, customer service, field service, forecasting, gps, mobile computing, rostering, SCM, service economy, service level agreement, shift planning, sla, slr, street lever routing, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-01-2011
An Introduction to Mediation-based Advanced Service Management
Personalized and higher-quality network services, such as customized or performance-sensitive services, can help you stand out from the competition. But can you give customers any range of those services without undergoing a complete system transformation? Yes: by using mediation to deliver advanced service management. Find out how mediation can help you offer unique, wide-ranging services—without sacrificing quality.
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: deliver advanced service management. Find out how mediation can help you offer unique, wide-ranging services—without sacrificing quality. An Introduction to Mediation-based Advanced Service Management style= border-width:0px; /> comments powered by Disqus Related Topics: Managed Data Network Services, Customer Relationship Management (CRM), Personalized Marketing, Network Management Source: Amdocs Learn more about Amdocs Readers who downloaded this white paper also read these popular
3/20/2008 4:31:00 PM
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology Study White Papers In Relation to Business Agility for Communication Services Providers. In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.
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: In response, they must find ways to stand out from the competition with more innovative and differentiated products and services that are first-to market. The ability to excel in multi-channel sales also can make the difference between success and failure. Advanced Configuration Capabilities: A Competitive Differentiator for CSPs Advanced sales and services configuration solutions can help CSPs increase revenue despite the turbulent competitive, technology and regulatory environment. Even though most
11/24/2008 11:11:00 AM
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Acronym-Related White Papers:
Business Intelligence (BI)
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