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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » find service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

find service providers oss  External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Read More
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

find service providers oss  those pressing business needs, find a top-notch systems integrator, integrate, and move forward. The bottom line is that you need to do intense due diligence, by matching your top several requirements with what exists today, not what might exist on the horizon tomorrow, since things are changing so rapidly, and consolidation may mean that independent vendors go away. Make significant changes happen in phases within 90 days, and expect lifelong changes and adaptations, as your most pressing business needs Read More
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

find service providers oss  virtualization technology and help find the most appropriate solution for your requirements. For more information about SWsoft and Virtuozzo please visit www.virtuozzo.com or contact us at sales@virtuozzo.com Table of Contents Introduction Technology Overview Ten Considerations Management Tools Virtualization Level Performance Density Platform Support Migration Resource Management Isolation & Security Intended Virtualization Deployment Capabilities and Performance Comparison Server Virtualization Read More
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

find service providers oss  feature. They help users find and import information from social networks to create immediate awareness; the necessary actions are then assigned and tracked. Mobile CRM has been enabled via the SData integration framework and with support for HTML5 to deliver ease of use and browser and device independence. Sage’s CRM products currently support several browsers—Safari, Firefox, and Chrome—and mobile devices—Apple iPhone and iPad, Google Android, and Blackberry OS6. Indeed, Sage''s significant new Read More
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

find service providers oss  source code, you will find evidence of almost every technology and architectural trend that occurred after the application was originally designed. SOA doesn’t change this; it simply provides the next step in the evolution. So a certain amount of “wrap-around” is inevitable. The technology industry tends to look at this as two choices: “wrap and leave” or “re-invent.” There will be times when each is appropriate, but we believe that the right answer in most cases lies between the two Read More
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

find service providers oss  But how do you find it? Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence . You’ll learn about the challenges workers face in an information-saturated environment, and how to enable your people to safely find the information they need —when they need it. Download your PDF copy of Why and How Enterprises are Moving to Self-service Business Intelligence today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

find service providers oss  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

find service providers oss  marketplace. Organizations looking to find the missing links between their financial systems and their industry-specific requirements should still consider a best-of-breed vendor that has extensive experience in its vertical market. In most cases, these vendors have built offerings that integrate with disparate systems and that adequately consolidate the business processes of service organizations. In cases where users are seeking to replace or upgrade their existing systems, ERP vendors may be more than Read More
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

find service providers oss  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

find service providers oss  revenues, and trying to find new business lines from which they can get better margins. In this scenario, after-sales service looks very promising, and is becoming a savior for the manufacturers. But efficient and reliable after-sales service needs a good enterprise service management system to manage it. And there lies the rub. Manufacturers are still slow to invest in buying and implementing a good enterprise service management system. Undoubtedly there is a big potential in after-sales service for Read More
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

find service providers oss  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More
ViryaNet G4 Field Service Management Certification Report
ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium

find service providers oss  G4 Field Service Management Certification Report ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average Read More
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

find service providers oss  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

find service providers oss  when virtually everyone must find ways of doing more with less. ClickSoftware’s patented concept of “continuous planning and scheduling” to cover the entire service lifecycle management (SLM) realm incorporates customer demand forecasting, long- and short-term service capacity planning, shift planning, real-time scheduling, and mobility and location-based services (LBS), as well as ongoing communication with the consumer on the expected arrival time of the service resource. Its Service Optimization Read More

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