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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » find service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

find service providers oss  External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

find service providers oss  those pressing business needs, find a top-notch systems integrator, integrate, and move forward. The bottom line is that you need to do intense due diligence, by matching your top several requirements with what exists today, not what might exist on the horizon tomorrow, since things are changing so rapidly, and consolidation may mean that independent vendors go away. Make significant changes happen in phases within 90 days, and expect lifelong changes and adaptations, as your most pressing business needs Read More...
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

find service providers oss  source code, you will find evidence of almost every technology and architectural trend that occurred after the application was originally designed. SOA doesn’t change this; it simply provides the next step in the evolution. So a certain amount of “wrap-around” is inevitable. The technology industry tends to look at this as two choices: “wrap and leave” or “re-invent.” There will be times when each is appropriate, but we believe that the right answer in most cases lies between the two Read More...
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

find service providers oss  virtualization technology and help find the most appropriate solution for your requirements. For more information about SWsoft and Virtuozzo please visit www.virtuozzo.com or contact us at sales@virtuozzo.com Table of Contents Introduction Technology Overview Ten Considerations Management Tools Virtualization Level Performance Density Platform Support Migration Resource Management Isolation & Security Intended Virtualization Deployment Capabilities and Performance Comparison Server Virtualization Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

find service providers oss  feature. They help users find and import information from social networks to create immediate awareness; the necessary actions are then assigned and tracked. Mobile CRM has been enabled via the SData integration framework and with support for HTML5 to deliver ease of use and browser and device independence. Sage’s CRM products currently support several browsers—Safari, Firefox, and Chrome—and mobile devices—Apple iPhone and iPad, Google Android, and Blackberry OS6. Indeed, Sage''s significant new Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

find service providers oss  Service Management-A Road Map for Success Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

find service providers oss  Service-oriented Architecture and Its Impact on Small Manufacturers Made2Manage ERP is following the Microsoft development roadmap to execute an SOA initiative. We take advantage of state-of-the-art tools, such as Visual Studio 2005, to develop our SOA architecture. Source : Consona/Made2Manage Systems Resources Related to Understanding Service-oriented Architecture and Its Impact on Small Manufacturers : Service-Oriented Architecture (SOA) (Wikipedia) Understanding Service-oriented Read More...
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

find service providers oss  Guide to ERP for Service Organizations Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business. BEGINLYX Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

find service providers oss  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

find service providers oss  and significantly reduce costs. Find out more. Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

find service providers oss  revenues, and trying to find new business lines from which they can get better margins. In this scenario, after-sales service looks very promising, and is becoming a savior for the manufacturers. But efficient and reliable after-sales service needs a good enterprise service management system to manage it. And there lies the rub. Manufacturers are still slow to invest in buying and implementing a good enterprise service management system. Undoubtedly there is a big potential in after-sales service for Read More...
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

find service providers oss  Outsourcing Service Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support application enhancement, reengineering, and migration enterprise application integration (EAI) enterprise application services, including: enterprise resource planning (ERP) e-procurement and business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications Read More...
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

find service providers oss  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

find service providers oss   Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

find service providers oss  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...

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