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HR System for Banks, Financial Institutions
A multinational bank turned to TEC for help selecting a fully integrated human resources (HR) solution. Find out how the selection project played out.
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Documents related to » find service providers ims


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

find service providers ims  External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Read More...
Acquisitions Fuel Vendor Growth in the Enterprise Applications Field
Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The

find service providers ims  he could no longer find a catalyst acquisition capable of turning around declining revenues and profitability. Some products like System21''s Aurora ERP product (see Geac Hopes To See System21 Shine Again Like ''Aurora'' ) and Geac/Comshare''s MPC CPM product have apparently been going down well with users, but their impact is not enough to make the difference with respect to the entire awkward congregation of unrelated businesses and products. Geac became far more attractive as a takeover proposition after Read More...
A Portrait of the Enterprise Software User in the Pharmaceutical Industry
The pharmaceutical industry faces strict regulatory requirements in the approval of drugs for treatment of diseases. Software can help pharma successfully

find service providers ims  statistic led me to find that the majority of software evaluations in Africa originated from Egypt. According to Espicom Business Intelligence , the pharmaceutical market in Egypt is expected to rank second highest in the Middle East and Africa (MEA) region by 2016. It’s no wonder that many leading multinational pharmaceutical companies have already localized operations in Egypt. Figure 1. Geographic Breakdown of Pharmaceutical Industry Users that Evaluated Enterprise Software in TEC Advisor (as a Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

find service providers ims  and service providers will find their share of readily accessible knowledge in these words, as well. After reading this chapter, you will understand the basis for the rest of the book and will be better able to apply what you read in the remaining chapters. VoIP vs. IPT The dramatic shifts and uncertainty in today’s telephony marketplace can be attributed to two distinct phases of telephony technology deployment, each occurring at key points in time, with a very important transitional period occurring Read More...
The future of voice and real-time services in mobile networks
Mobile network operators (MNOs) and over the top (OTT) providers are struggling to find services that will attract end users’ attention. MNOs need new tools in

find service providers ims  providers are struggling to find services that will attract end users’ attention. MNOs need new tools in order to stay competitive, and one such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network. Read More...
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

find service providers ims  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More...
AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has

find service providers ims  T PocketNet Service Goes Wireless With Novell GroupWise Event Summary SALT LAKE CITY (BrainShare 2000), March 27 /PRNewswire/ -- Novell, Inc. (Nasdaq: NOVL - news), a leading supplier of Net services software, announced the public beta availability of wireless access to Novell GroupWise via AT&T PocketNet service for business customers. GroupWise, Novell''s premier knowledge platform and a key component in the new DENIM(SM) Net Portal Services strategy, will now deliver a wide array of Net services Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


find service providers ims  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

find service providers ims  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

find service providers ims  manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You''ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, remote support, company blogs, and other new channels to deliver a superior customer response. You''ll learn how effective use of new communication channels can help your company increase customer satisfaction and retention reduce costs increase Read More...
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

find service providers ims  professional services firms that find themselves positioned toward the latter half of the professional services lifecycle. Productization of services is accomplished largely by associating tangible features with intangible service offerings. These tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. By associating tangible features with intangible services, the professional services firm can build client confidence during the sales cycle Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

find service providers ims  and grow your business. Find out how. Read More...
Case Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations
Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer

find service providers ims  Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer satisfaction, and lost money on inaccurate warranty information. With ServiceMax, Electrolux has streamlined processes, increased revenue due to accurate warranty renewal info and alerts, and improved customer satisfaction rates for its service. Read the case study. Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

find service providers ims  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

find service providers ims  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...

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