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Documents related to » find service providers ims


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

FIND SERVICE PROVIDERS IMS: professional services firms that find themselves positioned toward the latter half of the professional services lifecycle. Productization of services is accomplished largely by associating tangible features with intangible service offerings. These tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. By associating tangible features with intangible services, the professional services firm can build client confidence during the sales cycle
5/16/2005 12:00:00 AM

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

FIND SERVICE PROVIDERS IMS: Privacy Challenges for Data Providers Privacy Challenges for Data Providers Source: Initiate Systems, Inc. Document Type: White Paper Description: Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering
11/20/2007 3:55:00 PM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

FIND SERVICE PROVIDERS IMS: out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner. Recession? Steal Market Share by Increasing Customer Service! style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Customer Service and Support,   Technology Tools and Methods Source: Mindshare Technologies Learn more about Mindshare Technologies Readers who downloaded this white paper also read these popular
8/3/2009 3:20:00 PM

Magic Quadrant for B2B Gateway Providers
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

FIND SERVICE PROVIDERS IMS: community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market. Magic Quadrant for B2B Gateway Providers style= border-width:0px; />   comments powered by Disqus Related Topics:   Middleware,   Electronic Data Interchange (EDI),   Enterprise Application Integration (EAI),   Service Oriented Architecture (SOA),   IT Infrastructure and Development,   Systems Integration Source: Sterling Commerce, an AT&T company
11/4/2008 10:50:00 AM

Smart Software for Service-level Driven Forecasting » The TEC Blog
approach designed to help find the inventory sweet spot for those items with intermittent demand. Smart Software approaches these problems with just two products, SmartForecasts and  SmartCollaborator . SmartForecasts is an engine that selects the right forecasting methodology, whether that be one of the established forecasting techniques, or Smart Software’s patented methodology, to manipulate service level, lead-time, and safety stock in the generation of a forecast. SmartCollaborator is a Web-based

FIND SERVICE PROVIDERS IMS: demand, demand planning, forecast, forecasting, intermittent demand, Inventory, service level, Smart Software, Smart Willemain method, SmartCollaborator, SmartForecasts, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-05-2013

HP Announces Customer Engagement as a Service » The TEC Blog
HP Announces Customer Engagement as a Service » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more

FIND SERVICE PROVIDERS IMS: CEaaS, contact center platform, contact center tools, customer engagement, customer engagement as a service, HP Enterprise Services, industry watch, interactive voice response, multichannel customer engagement, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-05-2013

IFS Wins in Field Service Management » The TEC Blog
IFS Wins in Field Service Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

FIND SERVICE PROVIDERS IMS: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Service Restoration: It’s Everybody’s Business
Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the core principles of ITIL, and how you can use them to improve service management.

FIND SERVICE PROVIDERS IMS: Service Restoration: It’s Everybody’s Business Service Restoration: It’s Everybody’s Business Source: Third Sky, Inc. Document Type: White Paper Description: Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the
10/15/2008 4:14:00 PM

The Keys to Successful Integration for Outsourced Service Providers
Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable of accepting customer data regardless of format will thus have a significant competitive edge.

FIND SERVICE PROVIDERS IMS: The Keys to Successful Integration for Outsourced Service Providers The Keys to Successful Integration for Outsourced Service Providers Source: Pervasive Software Document Type: White Paper Description: Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses
10/27/2006 4:30:00 PM

Blackboard to Offer Anti-bullying Texting Service for K-12 Schools » The TEC Blog
Blackboard to Offer Anti-bullying Texting Service for K-12 Schools » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts

FIND SERVICE PROVIDERS IMS: Anti Bullying, Blackboard, industry watch, k 12, Texting Service, TipTxt, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-05-2013

Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?

FIND SERVICE PROVIDERS IMS: Enterprise Software Service and Maintenance Alternatives Enterprise Software Service and Maintenance Alternatives P.J. Jakovljevic - December 22, 2005 Read Comments Alternatives to Service and Maintenance Arrangements Enterprise software customers are becoming more aware of alternative ongoing service and maintenance agreements. TomorrowNow is one company that has brought these alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former
12/22/2005


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