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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 find service providers ims

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

find service providers ims  External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Read More

A Portrait of the Enterprise Software User in the Pharmaceutical Industry


The pharmaceutical industry faces strict regulatory requirements in the approval of drugs for treatment of diseases. Software can help pharma successfully manage compliance and risk and quickly bring effective and safe drugs to market. Read this article by TEC product manager Rahim Kaba on the types of software and functional priorities that pharma users seek to streamline their operations and manage regulatory compliance.

find service providers ims  statistic led me to find that the majority of software evaluations in Africa originated from Egypt. According to Espicom Business Intelligence , the pharmaceutical market in Egypt is expected to rank second highest in the Middle East and Africa (MEA) region by 2016. It’s no wonder that many leading multinational pharmaceutical companies have already localized operations in Egypt. Figure 1. Geographic Breakdown of Pharmaceutical Industry Users that Evaluated Enterprise Software in TEC Advisor (as a Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

find service providers ims  and service providers will find their share of readily accessible knowledge in these words, as well. After reading this chapter, you will understand the basis for the rest of the book and will be better able to apply what you read in the remaining chapters. VoIP vs. IPT The dramatic shifts and uncertainty in today’s telephony marketplace can be attributed to two distinct phases of telephony technology deployment, each occurring at key points in time, with a very important transitional period occurring Read More

Acquisitions Fuel Vendor Growth in the Enterprise Applications Field


Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.

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The future of voice and real-time services in mobile networks


Mobile network operators (MNOs) and over the top (OTT) providers are struggling to find services that will attract end users’ attention. MNOs need new tools in order to stay competitive, and one such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network.

find service providers ims  providers are struggling to find services that will attract end users’ attention. MNOs need new tools in order to stay competitive, and one such tool is IMS. IMS provides a standardized framework for service delivery of real-time applications with guaranteed quality of service (QoS). Read this white paper for more information on IMS and other technologies to optimize your network. Read More

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

find service providers ims  marketplace. Organizations looking to find the missing links between their financial systems and their industry-specific requirements should still consider a best-of-breed vendor that has extensive experience in its vertical market. In most cases, these vendors have built offerings that integrate with disparate systems and that adequately consolidate the business processes of service organizations. In cases where users are seeking to replace or upgrade their existing systems, ERP vendors may be more than Read More

3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

find service providers ims  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

find service providers ims  and significantly reduce costs. Find out more. Read More

Selecting Field Service Management Software


What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

find service providers ims  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

Case Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations


Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer satisfaction, and lost money on inaccurate warranty information. With ServiceMax, Electrolux has streamlined processes, increased revenue due to accurate warranty renewal info and alerts, and improved customer satisfaction rates for its service. Read the case study.

find service providers ims  Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer satisfaction, and lost money on inaccurate warranty information. With ServiceMax, Electrolux has streamlined processes, increased revenue due to accurate warranty renewal info and alerts, and improved customer satisfaction rates for its service. Read the case study. Read More

The ROI of Software as a Service


Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

find service providers ims  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

find service providers ims  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More

The Power of Web Self-Service


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find service providers ims  CRM,online,Epicor,self-service,clientele,customer Read More

IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




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