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Anti-Spam Software: An Effective Way to Fight Spam.
Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line


TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding "best fit," customer relationship management, small and medium enterprise marketplace.

filter list  OrderDesk view, users can filter customer orders and inquiries based on types. Orders are individually processed and a multicurrency drop down menu includes an exhaustive list of international currencies. However, the summary listing on the order desk doesn't appear to convert this part of the order and this view lists the order currency as dollars. In creating inquiries, users can filter these and distinguish them from orders, in addition to replying to clients or forwarding inquiries to other employees Read More

What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

filter list  opens. Another form of filtering is to accept mail only from the addresses of friends, family and co-workers and reject all else. This method restricts the ability to receive potentially desirable e-mail, but is the best method if the user has two or more e-mail accounts. From a user perspective there is no user-friendly SPAM blocking solution. Until the FTC is successful in legislation, users will have to either live with SPAM or take the time to manually administer blocks. User Recommendations Take adva Read More

Seeking Vendors, the Early Part of Selection


How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people use to start researching and narrowing down their list of software vendors before going into an RFI process. A few years ago we were thinking about this issue and came up with the idea of a preselection questionnaire that could narrow down

filter list  criteria on which to filter vendors? What about other criteria like corporate structure; cost; localization; and industry standards? Furthermore, shall we consider how a time frame effects these criteria? Is it better to judge a vendor's past accomplishments as more important than how it targets its products now or do those issues need to be balanced in the consideration? Read More

Bye-bye Beta


I am pleased to announce that Technology Evaluation Centers’ (TEC’s) online software evaluation and selection system, TEC Advisor, has exited the beta phase and its latest release is now available. For software end users that are not familiar with the application, allow me to bring you up to speed (power users, feel free to scroll down). TEC understands that filtering through the

filter list  “is this requirement mandatory” filter has been improved, and now disqualifies solutions that do not meet your minimum requirements. For example, you may be looking for solutions that apply only to the oil and gas industry. Vendor products that do not meet this requirement are flagged and disqualified during pre-selection. At the end of the pre-selection process, you can now generate a “high-level requirements” report that allows you to select up to five products to see how they compare against yo Read More

Boutique Vendors Can Bring Big Value


What is a boutique vendor? It tends to be small and highly focused. It is typically very strong in its chosen area. It will often prove to be the solution with the greatest source of value. These qualities make it worthwhile to expend the effort of looking at boutique vendors that focus on your situation.

filter list  Vendors Can Bring Big Value What Is A Boutique Vendor? What is a boutique vendor? It tends to be small and highly focused. It is typically very strong in its chosen area. It will often prove to be the solution with the greatest source of value. These qualities make it worthwhile to expend the effort of looking at boutique vendors that focus on your situation. Defining Focus Focus is an overused term. Software and services vendors use it so much that it is often meaningless. Focus is not a Read More

Advertising Online - A Guide to Successful Market Penetration Part Two: Search Engine Strategies


Everything stems from your keywords since it is these words that will let you be visible to the billions of online searchers.

filter list  Online - A Guide to Successful Market Penetration Part Two: Search Engine Strategies The Strategy Search CPC Model Keyword Advertising Most search engines use the CPC model, and price keywords based on their market value. Currently, the market is stating that generic keywords such as investment and insurance are highly valued and consequently more obscure, but targeted keywords are valued much lower. Another, more efficient system is categorizing the website and determining the market value of Read More

Job Scheduling Evaluation Checklist


When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.

filter list  Scheduling Evaluation Checklist Job Scheduling Evaluation Checklist If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Tidal Software brings a radically simple approach to optimizing the operations of one of your company's most complex assets: its enormous infrastructure of enterprise applications including SAP, Oracle, Informatica, Symantec/Veritas and many others. Source : Tidal Software Resources Related to Job Scheduler : Job Read More

Driving Business Optimization with Trusted Information


The chief executive officer’s (CEO’s) priority list has expanded, resulting in more risk and uncertainty. People skills are now as important as market factors. Environmental issues demand twice as much attention as they did in the past. Suddenly, everything is important, and change can come from anywhere. Learn what the enterprise of the future will look like, according to over 1,000 CEOs interviewed for this white paper.

filter list  Business Optimization with Trusted Information The chief executive officer’s (CEO’s) priority list has expanded, resulting in more risk and uncertainty. People skills are now as important as market factors. Environmental issues demand twice as much attention as they did in the past. Suddenly, everything is important, and change can come from anywhere. Learn what the enterprise of the future will look like, according to over 1,000 CEOs interviewed for this white paper. Read More

Selecting PLM Software Solutions Part 5 - User Recommendations


This tutorial points out the significance of buyers researching PLM technology vendors before determining the short list and vendors researching the viability of the opportunity before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'.

filter list  PLM Software Solutions Part 5 - User Recommendations Executive Summary Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Many companies have consequently been stuck with under-performing software products and dejected users, and are still unable to gauge their system to determine how Read More

Top 10 Excuses For Not Securing Your Website or Network


With so many sites lacking security, we have put together a list of the leading reasons why businesses and organizations are unable to secure their network. Don't let your IT department fall victim to unprecedented security breaches. Accept no excuses.

filter list  web security,network security,website security,web security systems,reason for web security,computer security,web application security,firewall,security implementation Read More

National FFA Organization Deploys VAI S2K ERP


The National FFA Organization recently implemented VAI Software’s S2K Enterprise suite to integrate and streamline its portal, customer relationship management, manufacturing, distribution, and warehouse operations. Among the list of features the company was looking for from its ERP solution, the following were high on the list: integration, reporting capabilities, and speed to ship.

filter list  FFA Organization Deploys VAI S2K ERP The National FFA Organization recently implemented VAI Software ’s S2K Enterprise suite to integrate and streamline its portal, customer relationship management (CRM), manufacturing, distribution, and warehouse operations. The U.S.-based nonprofit student leadership organization is also integrating point-of-sale (POS) data with its merchandizing and customer service processes to improve productivity and optimize sales deliveries. The official online store of Read More

Quality Reassurance: How To Get What You Need from Acceptance Testing


Integrating a new system with your organization places new opportunities, and new risks, at the heart of your business. We look at the thinking and negotiation that shape acceptance testing, and how it influences your assessment of the new system.

filter list  Reassurance: How To Get What You Need from Acceptance Testing Acceptance Testing Some software is made by the people who use it. Some is bought in bulk. Taking the middle ground are systems that are built on a shared core, but are customized or configured for a unique purchaser. Large commercial technology information (IT) projects typically fall within this group. The software is neatly tailored to an organization, and is different enough to provide strategic value, but is more mature and Read More

Innowera Announces Easy Sharepoint/SAP Integration


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filter list  Announces Easy Sharepoint/SAP Integration Innowera, maker of user-friendly SAP data management solutions, has added SharePoint/SAP integration to its Web server. The new features enable easy and efficient SharePoint, InfoPath, and Workflow interaction with SAP, adding to the list of innovative and easy-to-use software offerings from Innowera focused on the SAP environment. The free Process Runner LITE made Innowera a favorite in 2011; adding SharePoint integration will keep it on many IT shops' Read More

One Stop Email Hygiene Management


Email is a staple component in the marketing strategies of businesses and organizations of all shapes and sizes. However, defective emails can contaminate not only your information assets but also your IP addresses. Using sets of quality control tools to verify email lists results in better email deliverability and inbox landing and consequently your return on investment (ROI). This white paper looks at best practices for optimum email deliverability through email list hygiene control, including email list hygiene improvement and maintenance, mapping and sorting, and validation.

filter list  Stop Email Hygiene Management Email is a staple component in the marketing strategies of businesses and organizations of all shapes and sizes. However, defective emails can contaminate not only your information assets but also your IP addresses. Using sets of quality control tools to verify email lists results in better email deliverability and inbox landing and consequently your return on investment (ROI). This white paper looks at best practices for optimum email deliverability through email list Read More