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Software Functionality Revealed in Detail
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 field services organization

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » field services organization

The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

field services organization  of systems that integrate field services and asset maintenance. But Agresso’s Field Force solution offers these organizations a combination of features that address the following realities of services industry businesses: Large projects and small field services orders often must coexist within the same business model or operation. Financial controls and visibility must drive from both a bottom-up (individual project) and top-down (multiple reporting) perspective. Further, they must intersect Read More

Six Success Factors for Building a Best-run Marketing Organization


To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship management (CRM) can empower your marketing organization to support growth and demonstrate value to customers. Find out six factors that can allow your company’s marketing team to make intelligent decisions and drive effective end-to-end marketing processes.

field services organization  shareholders. MARKETING TRANSFORMATION The field of marketing is undergoing a substantial transformation, driven by global competition, advances in and adoption of technology that''s affecting consumers'' consumption of media types, increased consumer control, and a proliferation of products and services. In the past, marketing groups often focused on isolated planning and limited analysis, reacting to demands of executives and the sales force, without being well connected to customers. While marketing Read More

Scalable Data Quality: A Seven-step Plan for Any Size Organization


Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

field services organization  to correct in the field, plus returns as undeliverable also cost $5, not to mention labor time at S&S to process the return. All in all, bad data was costing S&S about $250,000 per year. Now Simon & Schuster corrects addresses before the packages are handed over to UPS for delivery, preventing any charges for in-the-field correction and re-routing and eliminating approximately ninety-percent of the problems. Searches related to Scalable Data Quality: A Seven-step Plan for Any Size Organization : Customer Read More

NetSuite Is TEC Certified for ERP for Services Evaluation


NetSuite ERP is now TEC certified in the enterprise resource planning (ERP) for services software space. TEC's Ted Rohm gives you the benefits of NetSuite ERP for services organizations, and shares the main enhancements of the redesign of NetSuite ERP's user interface in Version 4, release 2. Read up on progressive disclosure and other features that make NetSuite ERP a solid solution for the services industry.

field services organization  over the customer name field, the system brings up a window that shows the key details for that customer. NetSuite ERP delivers not only a solid services industry solution, but also a significant number of additional major capabilities that are commonly supported only by the top tier ERP providers. Some of these capabilities include a fully integrated and complete customer relationship management (CRM) solution, customer and vendor portals, and a Web shopping site—all delivered at no additional cost to Read More

How to Lead Your Organization on the Best Path to Performance Improvement (Webcast Transcript)


Companies require an agile enterprise performance management (EPM) strategy to ensure they have information to support effective decisions. The more information companies generate, the more they need software that places the information in the right context and optimizes the decision-support process. Learn to identify software that can help your organization find the best path to continual performance improvement.

field services organization  and they''re having a field day. But the fact of the matter is there are significant capabilities with regard to managing user access to information, aligning a user''s role with the information they can actually see. And so I think that that plays very strongly into this whole selfservice push. Without that, you really wouldn''t want to turn it loose if you would. And probably in the poll question that we explored earlier where people said they''re managing this information centrally and distributing it, Read More

Starmark Services Ltd.


Starmark Services is a global services provider for software products and solutions development. The company offers services for software product companies, spanning the entire product life cycle. Starmark has provided business solutions to enterprises in banking, financial services, and insurance (BFSI), manufacturing, health care, education, logistics, and retail. Clients are provided with customized service and complete solution ownership. In addition to IT services, the company also provides research and development services, system integration, and maintenance and support. Starmark is based in Bangalore (India), with US offices in Rockville, Maryland.

field services organization  Services Ltd. Starmark Services is a global services provider for software products and solutions development. The company offers services for software product companies, spanning the entire product life cycle. Starmark has provided business solutions to enterprises in banking, financial services, and insurance (BFSI), manufacturing, health care, education, logistics, and retail. Clients are provided with customized service and complete solution ownership. In addition to IT services, the company Read More

Enhanced Systems & Services


Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well as engineering companies.

field services organization  Systems & Services Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well Read More

Advisory Services


TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

field services organization  Services TEC''s Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts. Read More

Gallup Organization


The Gallup Organization has studied human nature and behavior for more than 70 years. Gallup employs many of the world''s leading scientists in management, economics, psychology, and sociology. Gallup''s perspective on enterprise transformation has helped Government and industry succeed at large horizontal solution (ERP) implementations by identifying program risk and applying human capital interventions to enhance program management office (PMO) performance. Gallup''s 2,200 professionals deliver services at client organizations, through the Web, at Gallup University''s campuses, and in 40 offices around the world.

field services organization  Organization The Gallup Organization has studied human nature and behavior for more than 70 years. Gallup employs many of the world''''s leading scientists in management, economics, psychology, and sociology. Gallup''''s perspective on enterprise transformation has helped Government and industry succeed at large horizontal solution (ERP) implementations by identifying program risk and applying human capital interventions to enhance program management office (PMO) performance. Gallup''''s 2,200 Read More

Sage 300 ERP 6.0 Certification Report (ERP for Services)


Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

field services organization  300 ERP 6.0 Certification Report (ERP for Services) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

The Absolute Must-Do’s to Build an Agile Organization


What do we mean by agility? It’s how powerfully your organization can react to changes in the marketplace, recognize and close employee skill gaps, and align the right people in the right places to handle any pivots in business strategy. How can you make your organization more agile? There are several critical things you must do.

field services organization  talent management, talent management solution, employee performance management, business agility, employee career development Read More

Managed Print Services Come of Age


The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today the business agenda is broader, and MPS must provide a route to business transformation as well as cost efficiency. Businesses thus must place their transformational goals on the agenda at the start of an MPS engagement. See what major MPS providers have to offer to your business.

field services organization  Print Services Come of Age The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today the business agenda is broader, and MPS must provide a route to business transformation as well as cost efficiency. Businesses thus must place their transformational goals on the agenda at the start of an MPS engagement. See what major MPS providers have to offer to your business. Read More

Sky Field Service Management Certification Report


Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known benchmarks. What differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary.

field services organization  Field Service Management Certification Report Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky''s support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known Read More

Top 7 Reasons Services Organizations Need ERP


Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address.

field services organization  7 Reasons Services Organizations Need ERP Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address. Read More

Application Development and Maintenance Services


Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering; embedded systems development; software quality assurance; and IT infrastructure management. Luxoft premium services include architecture consulting; security consulting; performance services; and process consulting.  

field services organization  Development and Maintenance Services Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering; embedded systems development; software quality assurance; and IT infrastructure management. Luxoft premium services include architecture consulting; security consulting; performance services; and process consulting. Read More