X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 field intensity


Global Trade Regulatory Software: Vendor Obstacles and User Recommendations
The acquisition of Vastera by JPMorgan Chase indicates that finance in GTM is just as important as the physical movement of goods. However, there are still a

field intensity  in the landed cost field providers like Vastera, Kewill, TradeBeam and NextLinx are primarily subscription consultants and information brokers who provide up to date, nation-by-nation trade information on complex and changing terms, rules and conditions that dictate duties, trade agreements and transfer of ownership. However, Xporta brings something new to the table—a decision support engine that can combine total landed cost with the customer's sourcing inputs to deliver the total cost of ownership

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Start Now

Documents related to » field intensity

Quote-to-order: The Major Players in the Manufacturing Arena


The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

field intensity   Read More

Winning the Race for Talent in Emerging Markets


Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out.

field intensity   Read More

Guidelines for Specification of Data Center Power Density


Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT equipment. Discover an improved method that can help assure compatibility with anticipated high-density loads, provide unambiguous instruction for design and installation of power and cooling equipment, prevent oversizing, and maximize electrical efficiency.

field intensity   Read More

The Renewed Finance Function: Extending Performance Management Beyond Finance


The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business operations. What steps are companies taking to respond to the internal and external forces? Find out how finance often repairs core finance and operating activities, as exposed in the results of a survey and a series of interviews among senior finance executives.

field intensity   Read More

ServiceMax Field Service Management Is Now a TEC Certified Solution


ServiceMax has become part of Technology Evaluation Centers’ (TEC’s) group of certified field service management (FSM) applications, and is now available for online evaluation in comparison with other FSM software solutions in TEC’s Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)Evaluation Centers. Within the next few weeks, the ServiceMax Certification

field intensity   Read More

Acquisitions Fuel Vendor Growth in the Enterprise Applications Field


Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.

field intensity   Read More

Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

field intensity   Read More

FSM Software Review: ViryaNet G4 FSM by ViryaNet


This field service management (FSM) software review report examines the FSM software by ViryaNet and its support for FSM processes against known benchmarks. It assesses ViryaNet G4 by ViryaNet for FSM functionality and reviews the product’s support capacity with a focus on:

  • Customer Engagement Management
  • Contract and Warranty Management
  • Work Order Management
  • Inventory, Logistics, and Parts Planning
  • Workforce Forecasting and Planning
  • Scheduling and Routing
  • Integration
  • Analytics and Reporting

The report also contains an independent analyst’s review of the FSM software based on a demonstration provided by ViryaNet. The review identifies the features of ViryaNet G4 that distinguish it from other FSM solutions, including its inventory and asset management capacity, its operating flexibility for multiple devices including a mobile application, and its performance management structure. ViryaNet G4 also provides FSM support through its productivity and workflow dashboards, and aids in administrative organization through its contract modification and management tool. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

ViryaNet G4 achieved TEC certification status for its FSM software solution by completing TEC’s certification program, which includes a demonstration of the FSM software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of ViryaNet G4, a TEC analyst has assessed the FSM software’s features, evaluating the software against known industry benchmarks, to determine that ViryaNet G4 is a strong FSM system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how ViryaNet G4 can help businesses achieve their FSM objectives.

field intensity   Read More

Technology Evaluation Centers (TEC) Research Shows Efficient Field Service Management (FSM) Pivotal in the Age of the Customer


In today’s market, everything starts and ends with the customer. From this perspective, the service sector must ensure fluidity in its operations to guarantee positive customer experience. Because of this shift in focus from product to customer, field service management (FSM) software has seen unprecedented growth in recent years and is expected to continue to develop.

field intensity   Read More