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The Tolly Group
The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and

fddi  Tolly Group The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and opinion pieces. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Chartis Research
Chartis Research specializes in analysis of the risk technology marketplace. The company publishes industry reports, white papers, and articles. Its focuses

fddi  Research Chartis Research specializes in analysis of the risk technology marketplace. The company publishes industry reports, white papers, and articles. Its focuses include fraud and credit risk management systems. Read More...
2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

fddi  Software Re solutions A new year is upon us and with that, the word “resolution” comes to mind... res-o-l-u-tion – [ rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act or process of resolving or separating into constituent or elementary parts. 5. the Read More...
A SaaS Primer
Software-as-a-service (SaaS) solutions can be a strategic advantage to businesses, letting companies avoid costly hardware, software licenses, and complex

fddi  SaaS Primer Plex Online utilizes the software as a service (SaaS) model to deliver full-blown manufacturing ERP software functions in an on-demand model. Plex online is a web-based ERP solution, requiring only a web browser to access all of the analysis and management functions of a full-featured manufacturing ERP system, designed to meet the requirements of all departments within a quality-driven manufacturer, shop floor to top floor. No hardware or software installations are required. Source: Plex Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

fddi  101 Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), cu Read More...
What Makes a Good White Paper Good… (part two)
And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers

fddi  Makes a Good White Paper Good… (part two) And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers who may *forget* that not everyone on the planet has the same rarified vocabulary, not mentioning the names of any jobs or fields...). 2. Audience, Audience (Stake a claim with your first paragraph). After the compelling title, the first paragraph makes or breaks audience “ affinity, ” which is Ste Read More...
Pund-IT, Inc.
Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was

fddi  IT, Inc. Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

fddi  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential customer Read More...
Word Association
I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce

fddi  Association I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce. I'm actually going to direct you to a datasheet by AppFinity on e-commerce solutions. This does require registration, but it's worth it. Not necessarily for the datasheet alone, but to access other white papers. I know, white papers sound like they are meant to be dull. You hear white papers, and think white bread , and if Read More...
Single Sign-on (SSO): Truths and Myths
Technology products always seem to come out strong, and then wither under intense scrutiny. This was the case with single sign-on (SSO). However, any product

fddi  Sign-on (SSO): Truths and Myths Single Sign-on (SSO): Truths and Myths If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. OneSign® Single Sign-On provides a solution that is radically easy to implement - streamlining and tightening security without requiring any scripting, modifications to existing directories or applications, or inconvenient changes to end-user workflow. OneSign SSO enables convenient access to any and all enterpris Read More...
Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)
(Scroll down for my list of Top 10 ERP White Paper Buzzwords!)I first published a version of this post a few years ago. Sad to say, not much has changed

fddi  ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers) (Scroll down for my list of Top 10 ERP White Paper Buzzwords !) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches. Or maybe you're at the shortlist stag Read More...
Hosted PBX Buyer's Guide for Small and Medium Businesses
A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet

fddi  PBX Buyer's Guide for Small and Medium Businesses Hosted PBX Buyer's Guide for Small and Medium Businesses If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hosted PBX systems provide an easy way for small to medium (and even some large) businesses to move to VoIP and get a wide range of new features and capabilities for their phone systems. Source : VoIP-News Resources Related to Hosted PBX Buyer's Guide for Small and Medium Read More...
Extending SAN Connectivity for Engenio Arrays
The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business

fddi  SAN Connectivity for Engenio Arrays The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how. Read More...
TEC Presents Its 2009 Business Intelligence State of the Market Report
Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new business intelligence (BI) market report

fddi  Presents Its 2009 Business Intelligence State of the Market Report TEC Presents Its 2009 Business Intelligence State of the Market Report A business intelligence report highlighting the solution's benefits Montreal , QC , April 15, 2009 - Technology Evaluation Centers Inc. (TEC) , the leading resource for enterprise software selection, has released a new business intelligence (BI) market report that discusses the advantages of BI 2.0.   This informative report details how BI 2.0 can provide real Read More...
Supply Chain 201: Editors’ Picks
I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a

fddi  Chain 201: Editors’ Picks I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a bunch of other free resources on our sites: Change management (and implementation) for ERP Searching for “change management” on our white paper and case study site provides a bunch of results. Try Changing Focus on Change Management in ERP Projects for a taste. SCM and health care At our Certified Health Care Read More...

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