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Documents related to » fd investment decision support


Maximize Value from Your IT Investment
In the informative white paper using technology to maximize business value, you'll learn how to get maximum value from your IT systems.

FD INVESTMENT DECISION SUPPORT: Maximize Value from Your IT Investment Maximize Value from Your IT Investment You ve made a sizable investment in IT. Now how do you get the maximum value from your investment? In the informative white paper Using Technology to Maximize Business Value , you ll learn how to get maximum value from your IT systems. Find out how you can drive more value from your IT infrastructure by building on your current platform benchmarking and measuring company performance integrating dashboarding into management
5/23/2009

Industry Support in WCM » The TEC Blog


FD INVESTMENT DECISION SUPPORT: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

Document Management Return on Investment Analysis
Find out how a document management system (DMS) can generate a significant return on investment (ROI) for small to midsized businesses (SMBs). The changes in technology pricing over the last 10 years have finally made it possible for SMBs to enjoy the same efficiencies provided by IT systems that large enterprises have enjoyed for decades. These advances in technology can now be applied with ease at the SMB level.

FD INVESTMENT DECISION SUPPORT: Document Management Return on Investment Analysis Document Management Return on Investment Analysis Source: Cabinet NG (CNG) Document Type: White Paper Description: Find out how a document management system (DMS) can generate a significant return on investment (ROI) for small to midsized businesses (SMBs). The changes in technology pricing over the last 10 years have finally made it possible for SMBs to enjoy the same efficiencies provided by IT systems that large enterprises have enjoyed for decades.
4/23/2009 5:03:00 PM

Tips for Maximizing the Return on Your ERP Investment
As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery remains uncertain, organizations remain concerned with squeezing the most from their IT investment dollars. Download this white paper to learn about two strategies organizations can employ to maximize the returns from their ERP investments.

FD INVESTMENT DECISION SUPPORT: Tips for Maximizing the Return on Your ERP Investment Tips for Maximizing the Return on Your ERP Investment Source: Sage Document Type: White Paper Description: As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery remains uncertain, organizations remain concerned with squeezing the most from their IT investment dollars. Download this white paper to learn about two
3/6/2012 2:53:00 PM

Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

FD INVESTMENT DECISION SUPPORT:
12/5/2000

How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

FD INVESTMENT DECISION SUPPORT: How KNOVA Supports and Extends Knowledge-centered Support (KCS) How KNOVA Supports and Extends Knowledge-centered Support (KCS) Source: Aptean Document Type: White Paper Description: Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered
9/5/2007 4:01:00 PM

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

FD INVESTMENT DECISION SUPPORT: Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? P.J. Jakovljevic - April 20, 2007 Read Comments While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street (
4/20/2007

HR Analytics: Driving Return on Human Capital Investment
Organizations may be supported by workforce analytics to drive return on human capital investment today and into the future and to see the value the workforce delivers to organizational performance. This paper will introduces a human resources (HR) analytics offering and show how the increased power of having metrics and analytic insight can align core HR business processes with organizational goals and strategies.By downloading this document, you agree to provide contact information and other data to select sponsors of this content.

FD INVESTMENT DECISION SUPPORT: HR Analytics: Driving Return on Human Capital Investment HR Analytics: Driving Return on Human Capital Investment Source: Oracle Document Type: White Paper Description: Organizations may be supported by workforce analytics to drive return on human capital investment today and into the future and to see the value the workforce delivers to organizational performance. This paper will introduces a human resources (HR) analytics offering and show how the increased power of having metrics and analytic insight
10/5/2012 10:19:00 AM

Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

FD INVESTMENT DECISION SUPPORT: Hanging on the Telephone: Antivirus Cold-calling Support Scams Hanging on the Telephone: Antivirus Cold-calling Support Scams Source: Eset Document Type: White Paper Description: Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as
12/14/2012 4:50:00 PM

Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

FD INVESTMENT DECISION SUPPORT:
1/10/2006 12:30:00 PM

Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? Read this article and find out. What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

FD INVESTMENT DECISION SUPPORT: third-party ERP support, enterprise software service and maintenance, software S&M, software S&M provider, third-party software service, third-party software service provider, Rimini Street Support program, Rimini Street.
9/13/2012 5:27:00 PM


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