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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fast event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » fast event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

fast event resolution  Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Read More

A Response Management Pioneer Offers Its Solution


Kinaxis Inc. is answering the needs of global manufacturers by delivering an on-demand response management service. These services are designed to help manufacturers drive quick responses to ever-changing global supply chains and fulfillment networks.

fast event resolution  production optimization capabilities (i.e., fast-acting manufacturing resource planning [MRP]) into a value proposition of Web-based, collaborative risk trade-off and response, and performance management within a distributed supply chain. In addition, the innovative product architecture is able to mine information from existing back-office systems (and even spreadsheets or flat files, if necessary) as a basis for multiple what-if scenarios. This connectivity is in response to Kinaxis’s many customers Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

fast event resolution  using Salesforce Platform for fast and easy creation of mobile and desktop apps. One example is the ability for customers to mix their own custom drinks beforehand on their smartphones, and then get them at a vending machine (see ). Salesforce Platform consists of Heroku for customer/consumer-facing apps and Force.com for employee-oriented apps. Customer Company Offering After nearly 15 years of existence and 25 or so acquisitions, salesforce.com has garnered an impressive product portfolio (Figure 1). Read More

HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Two: Market Impact


Although a combination of factors bodes well for HighJump's success, a key differentiating word at its camp is 'adaptability'. HighJump's approach to adaptability starts with an application platform designed to manage change. The combination of a set of adaptability tools and the ability to embed business logic into reusable Lego-like 'building blocks' brings a level of system configurability that is relatively rare in application software today.

fast event resolution  whether it is a fast or slow-moving item), product groupings and physical characteristics, to also keep picking operations smoothly despite frequent promotions and changes to product mix. Doing this manually is almost impossible in environments where hundreds of SKUs get added and/or deleted every week. HighJump provides both reactive and proactive re-warehousing methods, and algorithms to e.g., optimize space, labor, or many other factors. Also powerful is the support for task interleaving (i.e., Read More

Can Webplan Reconcile Planning and Execution? Part One: Event Summary


According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

fast event resolution  started in 1984 providing fast-acting manufacturing resource planning (MRP) applications to midsized companies, was formerly called Enterprise Planning Systems and prior to that, Advanced Planning Systems . In 1998, Webplan not only changed its name, but started to reposition its product offerings towards a broader, collaborative SCP suite. In the most recent soul-searching exercise, during which it replaced and reshuffled much of its former leadership, the vendor has refocused on highly actionable Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

fast event resolution  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More

Finance Is Changing Fast, Can Your Apps Keep Up?


The finance field undergoes rapid changes—and financial organizations must be able to adapt to those changes at lightning speed in order to stay one step ahead of the competition. They must also be able to foresee customer needs and address them before them the competitors do, otherwise they risk losing their fickle clients.

Additionally, customers expect their financial institutions to be readily accessible at all times and for them to be able to conduct their financial transactions reliably 24/7. A lag in the performance of their mission-critical applications—such as investment and portfolio management, online banking, and claim processing software—can cost banks thousands of dollars every minute. Financial organizations must be able to prevent and attend to emerging issues early on before they progress and disrupt the entire business. IT teams must be able to meet these demands while facing challenges of increasing IT complexity, difficulty prioritizing, trouble pinpointing root causes, and understaffing.

Furthermore, stricter regulations regarding how financial institutions can store and transmit customer information and increased IT security threats from hackers worldwide have made it increasingly challenging and important to have continuous monitoring and effective management of mission-critical apps. The main problem of IT essentially has to do with lacking insight into the organization’s mission-critical apps. Read how financial institutions can use application performance management solutions to maximize performance, reduce bottlenecks, quickly troubleshoot problems, and proactively monitor applications.

fast event resolution  Is Changing Fast, Can Your Apps Keep Up? The finance field undergoes rapid changes—and financial organizations must be able to adapt to those changes at lightning speed in order to stay one step ahead of the competition. They must also be able to foresee customer needs and address them before them the competitors do, otherwise they risk losing their fickle clients. Additionally, customers expect their financial institutions to be readily accessible at all times and for them to be able to conduct Read More

Fast Is No Longer Fast Enough


Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement.

fast event resolution  Is No Longer Fast Enough Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement. Read More

Fast ITSM Implementation and Efficient Process Work


The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

fast event resolution  ITSM Implementation and Efficient Process Work The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live. Read More

Reaching the Peak of CMMI: How Fast Can You Climb?


Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical success factors for CMMI High Maturity level appraisals; world-class practice for establishment and coaching of a local SEPG group; and the secrets of one organization’s rapid implementation of CMMI High Maturity practices.

fast event resolution  Peak of CMMI: How Fast Can You Climb? Witness the incredible speed at which an international giant achieved the pinnacle of CMMI ratings … then learn how your organization can follow in their footsteps. While implementing Capability Maturity Model Integration (CMMI) 1 at Maturity Levels 2 and 3 2 usually contributes to some level of improved performance, successfully implementing Maturity Level 5 enables an organization to begin to truly optimize its performance. This distinction is even more Read More

Fast Facts: Latest Sales & Marketing Stats


Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more.

fast event resolution  Facts: Latest Sales & Marketing Stats Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more. Read More

CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

fast event resolution  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

fast event resolution  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

Fujitsu Poised to (Inter)Stage Glovia's Comeback Part One: Event Summary


Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.

fast event resolution  Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary Event Summary Glovia International whose capabilities seem to be far greater than its recognition in the global enterprise applications market (largely due to a number of ownership and name changes throughout its history) seems to have finally gotten its ducks in a row, and is now poised for a noticeable return, backed up by a resplendent and committed parent company. In October 2003, a leading provider of extended ERP solutions for Read More

The Fast Path to Big Data


Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise information technology (IT). Companies that recognize this reality—and that act on it in a technologically, operationally, and economically optimized way—will gain sustainable competitive advantages.

fast event resolution  Fast Path to Big Data Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise Read More