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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » fast event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

fast event resolution  Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Read More...
Can Webplan Reconcile Planning and Execution? Part One: Event Summary
According to the early signs, it appears that key elements of Webplan''s business plan are producing results with dividends. These elements involve positioning

fast event resolution  started in 1984 providing fast-acting manufacturing resource planning (MRP) applications to midsized companies, was formerly called Enterprise Planning Systems and prior to that, Advanced Planning Systems . In 1998, Webplan not only changed its name, but started to reposition its product offerings towards a broader, collaborative SCP suite. In the most recent soul-searching exercise, during which it replaced and reshuffled much of its former leadership, the vendor has refocused on highly actionable Read More...
Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

fast event resolution  model download or a fast T1 connection. These acquisitions should give Oracle practical PLM point solutions in the important Customer Needs Management, which covers activities like Requirements Management, Product Catalog Publication, Product Variants, Configuration Management, etc., and Collaborative Product Development areas of PLM. Last but not least, native capability in direct materials sourcing and project management should give Oracle an attractive functionality to users looking at PLM from a Read More...
The Gain and Pain of Global Retail Sourcing
The appeal of global sourcing for many industries is certainly understandable, given the potential lower cost benefits, but without careful elimination of all

fast event resolution  in several segments, including fast-moving consumer goods (FMCG), consumer electronics, and apparel, are increasing their focus on private-label merchandise to take advantage of margin improvements, improved quality consistency, and brand loyalty. For more information, see The Fragile Consumer Packaged Goods Market and Private Label Products and A Unique Product Lifecycle Management Tool for Private Label Retail . Come with Some Inevitable Pains Yet, the savings from global sourcing come with possible Read More...
HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Two: Market Impact
Although a combination of factors bodes well for HighJump''s success, a key differentiating word at its camp is ''adaptability''. HighJump''s approach to

fast event resolution  whether it is a fast or slow-moving item), product groupings and physical characteristics, to also keep picking operations smoothly despite frequent promotions and changes to product mix. Doing this manually is almost impossible in environments where hundreds of SKUs get added and/or deleted every week. HighJump provides both reactive and proactive re-warehousing methods, and algorithms to e.g., optimize space, labor, or many other factors. Also powerful is the support for task interleaving (i.e., Read More...
Case Study: Field Services Application Supports Fast Growth and Customer Demand
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address

fast event resolution  Field Services Application Supports Fast Growth and Customer Demand HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent. Read More...
Fast Close in 2006: Achieving Quick Wins and Big Wins
The “fast close” describes the ability to complete accounting cycles and close books quickly. Companies that don’t close fast often miss reporting deadlines

fast event resolution  Companies that don’t close fast often miss reporting deadlines, and can suffer in the eyes of shareholders, investors, regulatory agencies, and trade exchanges. However, companies can overcome barriers to fast close by shifting some tasks outside the close process, and by automating traditionally manual consolidation functions. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

fast event resolution  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

fast event resolution   Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

fast event resolution  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More...
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

fast event resolution  to Spread Across Europe through LIS Acquisition Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller, even profitable but undercapitalized and undervalued WMS/SCE vendors have found shelter under wealthy, more visible parents with Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued
Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP

fast event resolution  Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued Event Summary Continued In its quest to further embellish its E-Enterprise suite, Oracle will bolster a new portal, wireless capabilities, business intelligence (BI), workflow features, new Business Objects for Java, and improved support for industry standards and competitive offerings. Oracle plans to introduce Wireless Internet self-service applications for non-PC devices in an upcoming release of its 11i Suite that will enable Read More...
Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

fast event resolution  to Add Encore Functionality to MBS Great Plains 8.0 Part One: Event Summary Event Summary On April 27, Microsoft Corporation ''s (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor, Encore Business Solutions , Inc ., that could be critical to the success of the customers and partners in the public sector. The acquisition includes Encore''s not-for-profit (NFP) accounting products and the Read More...

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