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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » fast event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

fast event resolution mis  Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

fast event resolution mis  Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout The VAR community hosts the ERP Vendor Shootout™ in Dallas, Texas, from October 6 to 7, 2010 Montreal, QC, September 16, 2010 —Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in Read More...
SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for

fast event resolution mis  small and midsize companies, FastTrack is touted as an end-to-end, complex manufacturing solution to manage processes such as make-to-order (MTO) with product configurator, engineer-to-order (ETO), engineering change management (ECM), service management, and make-to-stock (MTS). Other additional new mySAP All-in-One solutions would include BDO para Agroalimentos , offered by SAP partner BDO for agro-products companies in Mexico. The solution helps companies manage purchasing, production, bulk delivery, Read More...
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

fast event resolution mis  Procures Zeborg''s Spend Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside Read More...
SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

fast event resolution mis  messaging notification, thereby allowing faster reaction to problems and improving customer service and management control. Additionally, Arzoon''s Vigilance Event Management can be implemented to support Sarbanes-Oxley requirements by continuously monitoring (auditing) key metrics, business rules, and control points in real time. Arzoon''s Freight Audit functionality reportedly allows companies to benefit from cost recovery in the range of 2 to 5 percent as quoted by third party payment firms allowing Read More...
GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary

fast event resolution mis  Connect Package is a fast and cost-effective entry point for smaller suppliers and manufacturers seeking to leverage a machine-to-machine extensible markup language (XML) interface to synchronize items with retail partners through the UCCnet foundation service. Hosted catalog services and data pools —The GXS Global Product Catalogue (GPC) provides a multi-community, multi-industry data repository of more than 65 million line items, comprehensive trading partner profiles, and synchronization services sup Read More...
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines'' SCM capabilities should benefit users, a lot more cohesive

fast event resolution mis  products to the market faster than competitors, and achieving top-line growth by reducing stock-out situations, as the first manageable SCM initiatives, should strike a chord with the risk-averse target. The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBS Demand Planner might answer most of their requirements. This concludes Part One of a two-part note. Part Two will discuss challenges and make user Read More...
Event: TEC''s P.J. Jakovljevic at SuiteWorld 2013
TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld

fast event resolution mis  TEC''s P.J. Jakovljevic at SuiteWorld 2013 TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013 . The event will be moderated by blogger and influencer  Vinnie Mirchandani . P.J. will be joined by fellow experts  Phil Wainewright , Dennis Howlett , and Brad Kugler  in discussing how technologies such as social networks, mobile devices, and advanced analytics are changing the way Read More...
IFS Continues Its Reinvention Through Pruning Part One: Event Summary
Is selling-off of its Brazilian subsidiary and of tangential CAD and payroll applications a sign that IFS is grasping the realities of a mature enterprise

fast event resolution mis  Continues Its Reinvention Through Pruning Part One: Event Summary Event Summary Divestitures of non-core products and services, which have apparently worked well for vendors like Epicor Software Corporation or Ross Systems (see Way to Go, Ross Systems! and Latest Development on Epicor''s Trying the Divestiture Tack ), seem to be getting accepted by others too. Recently, Industrial and Financial Systems ( IFS ) (XSSE: IFS), a Swedish extended enterprise applications supplier with sales in 45 countries, Read More...
Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program
It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes

fast event resolution mis  Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

fast event resolution mis   Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

fast event resolution mis  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary
Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of

fast event resolution mis  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary Event Summary SSA Global, a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which has for the last few years become an insatiable enterprise applications market consolidator, seems to have many more aces up its sleeve. Namely, the vendor, which was once an object case of a poorly Read More...
Release of SP7 Continues SAP HANA’s Fast Rise in the Enterprise Software World
After SAP HANA’s announcement during the 2013 TechEd conference in Las Vegas, it looks like the SAP HANA Service Pack 7 has finally arrived. SAP HANA’s new

fast event resolution mis  SP7 Continues SAP HANA’s Fast Rise in the Enterprise Software World After SAP HANA’s announcement during the 2013 TechEd conference in Las Vegas, it looks like the SAP HANA Service Pack 7 has finally arrived. SAP HANA’s new release might be an important step towards providing HANA with even more solid improvements for mission critical and big corporate deployments.   SAP HANA growing dimensionally As mentioned in SAP’s announcement, HANA’s SP7 represents the evolution of the product in three Read More...
Giving Trade Companies Fast Time to Value
To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are

fast event resolution mis  Trade Companies Fast Time to Value To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management. Read More...

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