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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » fast event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

fast event resolution mis  Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

fast event resolution mis  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

fast event resolution mis  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

fast event resolution mis  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More
Made2Manage Systems ''One Year After'': Reenergized and Growing Part One: Event Summary
Made2Manage Systems'' decision to go private under wealthy Battery Ventures'' wing appears to have been wise. Despite a draconic exodus of former executives and

fast event resolution mis  which is the M2M FastForms product Automated shipment of high-quantity orders (multiple shipment queue) BOM reference designators Extended split commission options Yield management by operation Alternate resource and work center allocation Add-and-carry shippers and receivers Enhanced multi-facility capabilities Also found in version 5.5 is M2M FastForms , a fully integrated editing tool that allows users to personalize and tailor the enterprise system to meet the distinctive needs of their manufacturing Read More
Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC
Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

fast event resolution mis  - the Information Management Event of the Year -- March 21-24 in Washington, DC Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC Looking for ways to improve your company''s business processes, collaboration, knowledge sharing, and decision making? Learn how at the info360 Conference and Expo , March 21-24 in Washington, DC. Register now and pay nothing. Learn about the latest solutions from scores of software and hardware vendors and service providers. And Read More
Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

fast event resolution mis  process to make it faster and easier for both Mikimoto America and its customers, MBN saves Mikimoto America employees the time they would previously spend on manual sales processes, enabling them to focus instead on building more personal and productive relationships with customers. The solution has also helped the company significantly reduce its order-to-cash cycle (to one week from two or more weeks), allowing the company to increase its customer service standards and minimize manual sales process Read More
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

fast event resolution mis  the most resourceful or steadfast vendors are tipped as winners in the long run. Thus, one should be aware of how technology might develop in the future, while conducting the alignment of business and IT. Across the application life cycle, the high cost of development, support, and enhancements in terms of money, time, and quality limit the ability of installed legacy software to meet many business demands. Once other proprietary technologies are introduced into the research and development equation, Read More
Fast Facts: Latest Sales & Marketing Stats
Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest

fast event resolution mis  Facts: Latest Sales & Marketing Stats Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more. Read More
Case Study: Field Services Application Supports Fast Growth and Customer Demand
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address

fast event resolution mis  Field Services Application Supports Fast Growth and Customer Demand HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent. Read More
Fast Growing Malaysian Manufacturing Company Chooses Epicor ERP
The company is called Feruni Ceramiche and it''s in the business of manufacturing and distributing ceramic and porcelain tiles across the globe. Although it

fast event resolution mis  Growing Malaysian Manufacturing Company Chooses Epicor ERP The company is called Feruni Ceramiche and it''s in the business of manufacturing and distributing ceramic and porcelain tiles across the globe. Although it started as an outsourcing facility 11 years ago, it is now a leading supplier of ceramic products in many of the world''s markets and a participant in multiple construction projects around the world. The company has demonstrated double-digit growth year over year, and currently operates six Read More
Giving Trade Companies Fast Time to Value
To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are

fast event resolution mis  Trade Companies Fast Time to Value To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management. Read More
Release of SP7 Continues SAP HANA’s Fast Rise in the Enterprise Software World
After SAP HANA’s announcement during the 2013 TechEd conference in Las Vegas, it looks like the SAP HANA Service Pack 7 has finally arrived. SAP HANA’s new

fast event resolution mis  SP7 Continues SAP HANA’s Fast Rise in the Enterprise Software World After SAP HANA’s announcement during the 2013 TechEd conference in Las Vegas, it looks like the SAP HANA Service Pack 7 has finally arrived. SAP HANA’s new release might be an important step towards providing HANA with even more solid improvements for mission critical and big corporate deployments.   SAP HANA growing dimensionally As mentioned in SAP’s announcement, HANA’s SP7 represents the evolution of the product in three Read More
Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply

fast event resolution mis  Data Corruption in the Event of an Extended Power Outage Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime. Read More
Inovis Delves into PIM by Snatching QRS Part One: Event Notes
The termination of QRS'' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a

fast event resolution mis  Delves into PIM by Snatching QRS Part One: Event Notes Event Summary As recently discussed in Not All Acquisitions Happen: JDA and QRS , the initially seemingly well thought out acquisition between JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain, and QRS Corporation (NASDAQ: QRSI), a leading provider of collaborative commerce and trading community building solutions, with nearly 10,000 retail and manufac Read More

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