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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » fast event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

fast event resolution itsm  Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

fast event resolution itsm  quality management method - fast becoming a standard in the finance sector - to bring about necessary improvements and eliminate recurring defects from IT services. Six Sigma provides a standardized measure and target for quality, a management process of improvement (called DMAIC), and a series of techniques that help practitioners isolate problems and investigate solutions. By supporting Six Sigma, Centauri addresses both strategic improvements and tactical problem resolution. Through its problem Read More...
Reaching the Peak of CMMI: How Fast Can You Climb?
Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical

fast event resolution itsm  Peak of CMMI: How Fast Can You Climb? Witness the incredible speed at which an international giant achieved the pinnacle of CMMI ratings … then learn how your organization can follow in their footsteps. While implementing Capability Maturity Model Integration (CMMI) 1 at Maturity Levels 2 and 3 2 usually contributes to some level of improved performance, successfully implementing Maturity Level 5 enables an organization to begin to truly optimize its performance. This distinction is even more Read More...
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

fast event resolution itsm  Procures Zeborg''s Spend Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside Read More...
SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for

fast event resolution itsm  small and midsize companies, FastTrack is touted as an end-to-end, complex manufacturing solution to manage processes such as make-to-order (MTO) with product configurator, engineer-to-order (ETO), engineering change management (ECM), service management, and make-to-stock (MTS). Other additional new mySAP All-in-One solutions would include BDO para Agroalimentos , offered by SAP partner BDO for agro-products companies in Mexico. The solution helps companies manage purchasing, production, bulk delivery, Read More...
The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary
Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of

fast event resolution itsm  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary Event Summary SSA Global, a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which has for the last few years become an insatiable enterprise applications market consolidator, seems to have many more aces up its sleeve. Namely, the vendor, which was once an object case of a poorly Read More...
Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications

fast event resolution itsm  (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2 Part 1 of this blog series  outlined Oracle ’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to  small and medium enterprises (SMEs) . The analysis then moved onto  the Oracle Accelerate program , which was launched about three years ago to allow partners to sell a greater number of smaller projects with fixed time and price. Oracle Accelerate is not only Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

fast event resolution itsm  users out there and fast is not always better. Rather than multi-tasking, a new trend is supposed to be facilitating mindfulness! At the analyst event, Microsoft confirmed that all devices (desktop, phone, tablet, PC, and TV) it is currently making will run on Windows 8, i.e., all form-factors will be running on the same operating system. This is the common platform and single Microsoft experience that we''ve been anticipating. In May 2012, Microsoft acquired Perceptive Pixel , a company spcializing in Read More...
Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program
It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes

fast event resolution itsm  Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More...
Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC
Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

fast event resolution itsm  - the Information Management Event of the Year -- March 21-24 in Washington, DC Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC Looking for ways to improve your company''s business processes, collaboration, knowledge sharing, and decision making? Learn how at the info360 Conference and Expo , March 21-24 in Washington, DC. Register now and pay nothing. Learn about the latest solutions from scores of software and hardware vendors and service providers. And Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

fast event resolution itsm  Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex Read More...
GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary

fast event resolution itsm  Connect Package is a fast and cost-effective entry point for smaller suppliers and manufacturers seeking to leverage a machine-to-machine extensible markup language (XML) interface to synchronize items with retail partners through the UCCnet foundation service. Hosted catalog services and data pools —The GXS Global Product Catalogue (GPC) provides a multi-community, multi-industry data repository of more than 65 million line items, comprehensive trading partner profiles, and synchronization services sup Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

fast event resolution itsm  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued
Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP

fast event resolution itsm  Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued Event Summary Continued In its quest to further embellish its E-Enterprise suite, Oracle will bolster a new portal, wireless capabilities, business intelligence (BI), workflow features, new Business Objects for Java, and improved support for industry standards and competitive offerings. Oracle plans to introduce Wireless Internet self-service applications for non-PC devices in an upcoming release of its 11i Suite that will enable Read More...
Sage’s New Year''s Resolution: Make 2013 The Year of the Customer
2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential

fast event resolution itsm   Read More...

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