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Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a

factor humano  is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty. Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » factor humano


Security Risk Assessment and Management in Web Application Security
Corporations are at risk because Web applications and servers make them susceptible to hackers and cyber crooks. However, companies can perform security risk

factor humano  were cited as a factor in limited usage of encryption. However, today's high-performing computer processing unit (CPU) and specialized cryptographic accelerators have broken down the price and performance barriers related to encryption. The issue with limited encryption has more to do with poor application design and a lack of awareness among developers. Nearly all Web traffic passes in the clear, and can be snooped by an alert hacker. 4. Secure data storage While it is critical to secure data in transit, Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

factor humano  advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers' needs and wants, any Read More
How to Solve Your Warehouse Woes
Today’s manufacturers and distributors are under immense pressure to ensure their warehouse and supply chain activities are continually operating at peak

factor humano  Warehouse Woes The Global Factor Pick up any newspaper these days and read the “world news” section. What you’ll see is that many businesses today are struggling to adapt to the global economy—and manufacturers and distributors are no exception. Stiffer competition and lower labor costs in developing countries (TEC analyst David Bourque addresses this last factor in The Evolution of ERP in Our New Global Economy ) have forced manufacturers to take a long hard look at the way they run their Read More
NeoModal Launches Corporate Ship On Promising Journey
NeoModal is completing work on an innovative combination of global logistics applications for shippers, transportation intermediaries, and carriers.

factor humano  in December 1999. Another factor that will improve NeoModal's prospects for success is its ASP delivery model. Unlike established supply chain management vendors that are struggling to squeeze existing applications into Internet browsers, NeoModal has built its applications from the ground up to operate in a web environment. In so doing it avoids the costly business model transition from traditional application installation to web deployment, which carries drastic consequences for an organization and its Read More
Fort Worth Bolt & Tool Selects Epicor Wholesale Distribution ERP
Fort Worth Bolt & Tool Co. of Fort Worth, Texas, has recently selected the Epicor Prophet 21 wholesale distribution enterprise resource planning (ERP) solution

factor humano  apparently a key deciding factor. STAFDA is a not-for-profit educational trade association comprising distributors, manufacturers, and rep agents of light construction, industrial, and related products. Approximately 200 STAFDA members are currently using Epicor distribution software solutions. Fort Worth Bolt & Tool Co.’s top executive is a member of STAFDA’s board. Read More
Beyond Hero Numbers: Factors Affecting Interconnect Performance
Interconnect performance has become a key factor in application and system performance, and this will increasingly be the case as applications become more

factor humano  has become a key factor in application and system performance, and this will increasingly be the case as applications become more complex. Indeed, latency and bandwidth are not the only factors defining interconnect performance. Discover the truth behind common interconnect performance misconceptions, and gain a better understanding of how your interconnect solution will perform. Read More
SAP, PeopleSoft Earnings Look Brighter; ERP Strikes Back
On January 7, taking many by surprise, enterprise software giant SAP pre-announced fourth quarter earnings, saying pre-tax earnings had doubled the final

factor humano  increased market attention. The factor that caused ERP implementations' rush and incredible market growth of well over 40% in the years preceding 1998 -- the Y2K problem resolution -- turned into a market nemesis during 1998/99. It was unrealistic to expect sustained high growth for a prolonged period of time. The same holds for hastily declaring the market dead when the market leader reports a growth of less than 20%, neglecting the fact that, at the same time, some nimble, smaller players (IFS AB, Great Read More
Case Study: Westeye Group
At the Westye Group, managing performance is a key factor for running the business efficiently. Traditionally, access to company data has been limited, and

factor humano  performance is a key factor for running the business efficiently. Traditionally, access to company data has been limited, and employees didn’t have enough insight into how business was going. Learn how Westeye improved performance management by implementing a business intelligence (BI) suite that finance, sales and service, operations, inventory, and can all use to generate detailed reports. Read More
Oracle Database 11g High Availability
A highly available IT infrastructure is a critical success factor for businesses in today’s fast moving and “always on” economy. But the traditional approach to

factor humano  is a critical success factor for businesses in today’s fast moving and “always on” economy. But the traditional approach to building high availability infrastructure is expensive to implement and rarely meets user’s service level expectations. Learn how technologies available in the Oracle Database 11g can help you avoid costly downtime and recover quickly from unavoidable failures. Read More
How Do You Categorize Servers?
The term 'PC Server' encompasses a wide range of computing hardware features and functionality. So, how can the entire range be subdivided into more manageable

factor humano  different requirements, and thus factor weightings will vary by user, so the relative weight of each factor is not part of Table 1. Customers can use the Table, in concert with other sizing tools (usually based on the software or infrastructure, such as SAP R/3 or Microsoft Exchange), to help them determine which class of server will be best suited to their needs. Table 1 shows the correlation of the various Goals and Features to the defined segments. Table 1 App. Wkgrp. Dept Mid-Range Ent. Super- Ent. Read More
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

factor humano  level criterion. The BestMatch Factor is a metric that uses patented algorithms to identify the risk associated with inconsistent vendor ratings across the model. The BestMatch Factor reduces the Weighted Average by an amount that is relative to the variability of the vendor's ratings across the model. For example, if two vendors have the same Weighted Average but Vendor A's ratings vary more than Vendor B, Vendor B will have a higher BestMatch Factor. Figure 3 Figure 4 TEC's CRM Knowledge Base Read More
UNIT4 Agresso ERP Has Two Mega Wins
UNIT4’s new CEO and private financial backers have stated their commitment to Agresso as the vendor’s flagship enterprise resource planning (ERP) product for

factor humano  choice, citing as a factor its ability to extend functionality without being dependent on outside specialists.   City of Stockholm   The City of Stockholm recently unveiled the details of a 130 million SEK (€14.3 million), 15-year agreement with UNIT4 to transfer all City departments to UNIT4 Agresso ERP software , expecting improved efficiency and performance management under a unified ERP platform. The City previously worked with an older version of Agresso across some departments alongside a Read More
Inventory Planning & Optimization: Extending Your ERP System Part Two: How It Works
Organizations today realize that although strategies focusing on outsourcing transportation, e-business and new distribution models are important, these are all

factor humano  rely on a key factor Forecasting. Any solution needs to have an excellent forecasting solution under the hood. Forecasting is not to be confused as being used only in calculating demand. In fact, any good software will use forecasting for lead-time analysis as well, as this presents a key factor in replenishment decisions and hence proper inventory modeling. Forecasting should be used on a group level as well as individual SKU levels and exploded and collapsible respectively. Some innovative solutions use Read More
Fostering Employee Engagement in Your Organization
Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact

factor humano  is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap the benefits of an engaged workforce, including improved productivity, better customer service, increased employee retention, and increased customer retention. Read More

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