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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 expand sales force sfa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » expand sales force sfa

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

expand sales force sfa  Sales Force Strategies | Expand Sales Force | Sales Force Features | B-to-B Sales Force | Measuring Sales Force | Better Internet Sales | Sales Force White Papers | Sales Force Demo | Sales Force Productivity | Sales Force Integration | Strengthens Sales Force | Sales Force Analysis | Sales Force Company | CRM Customer Relationship Management | CRM Sales Force Structure | CRM Sales Force Management | CRM Service Sales Force | CRM Sales Force Automation | CRM Sales Force Software | CRM Sales Intelligence Read More

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

expand sales force sfa  acquisitions in order to expand its functional footprint (although it appears the vendor is trying not to tread on the turf of its AppExchange add-on application providers). In early 2007, Salesforce.com acquired the start-up content management provider Koral Technologies , while in 2006, it acquired the handheld/mobile computing software company Sendia , and Kieden , a software provider for managing Google AdWords -based marketing campaigns. Most recently, Salesforce.com acquired InStranet , a provider Read More

NetSuite OpenAir Now TEC Certified PPM for PSA Solution


TEC is pleased to announce that NetSuite OpenAir is now TEC Certified for product portfolio management for professional services automation (PPM for PSA) under TEC’s Project and Process Management Evaluation Center. To obtain TEC certification, NetSuite completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of OpenAir with TEC analysts.

expand sales force sfa  ability to collapse and expand data freely across areas within the application. An example of one of the intuitive screen designs in OpenAir is shown here: OpenAir can also integrate seamlessly with an organization’s front-office and back-office systems via the NetSuite OpenAir Connect product to enable complete services resource planning (SRP). NetSuite provides prebuilt integration with a broad range of customer relationship management (CRM), sales force automation (SFA), human resources (HR), Read More

Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 2: Market Impact


Navision has been expanding its coverage in terms of geography, vertical industries, and product functionality. Globally, it has become one of the largest independent small-to-mid-market enterprise system providers.

expand sales force sfa  e-Vision And Looks To Expand Vertically Part 2: Market Impact P.J. Jakovljevic - November 30, 2001 Market Impact of Navision Developments  In November 2001, Navision (CSE: NAVI), a Danish provider of enterprise business solutions for mid-sized companies, extended its business-to-business (B2B) solution, Commerce Gateway , to the Navision Axapta product line, giving Navision Axapta customers the opportunity to save time, lower costs and orchestrate business processes more effectively. With Commerce Read More

What Drives Profitability


Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer profitability and customer behavior metrics enable an organization to create alignment within the go to market process, while other metrics aid in decision-making.

expand sales force sfa  etc., and initial purchases Expand and Extend Purchases . Number of repeat purchases or the frequency thereof; increases in share of wallet (current purchases versus potential volume); upgrades to higher profit margin product/services; use of productivity tools provided by the supplier (e.g., e-commerce); favored or exclusive supplier status; timely payment; level of items returned; level of complaints. Retention. Renewal of purchase contracts, including services such as warranties; operating philosophy Read More

Sharpen Your Sales Axe: 10 Ways to Hone Your Prospecting Chops


While luck might occasionally play a part in sales success, prep and research are much more likely to help you meet sales quotas. The silver bullet for sales success is, as it turns out, plain old hard work.

Another factor is kaizen, the Japanese philosophy around continuous improvement of working practices. It’s a good concept to keep in mind for sales: the more you refine your approach, the more successful you’ll be.

Luckily for sales professionals, prep and research have become faster and easier, thanks to tools like professional social networks and sales engagement platforms. These tools, combined with a methodical approach to raising your profile among prospects and gathering information that helps make a sale, can streamline the process of selling.

This white paper presents 10 ideas for making a better impression on prospects, growing your network, and refining your sales pitches.

expand sales force sfa  Your Sales Axe: 10 Ways to Hone Your Prospecting Chops While luck might occasionally play a part in sales success, prep and research are much more likely to help you meet sales quotas. The silver bullet for sales success is, as it turns out, plain old hard work. Another factor is kaizen, the Japanese philosophy around continuous improvement of working practices. It’s a good concept to keep in mind for sales: the more you refine your approach, the more successful you’ll be. Luckily for sales Read More

Top Tools for Sales: SFA Focus


Handling sales effectively is one of the most important functions of any successful business, and sales force automation (SFA) systems can help. Many organizations have already adopted or have been thinking about purchasing an SFA solution to ease the sales process and link it up with the rest of the business. SFA solutions also offer opportunities to help organizations improve CRM. Know some of the potential improvements of an SFA system.

expand sales force sfa  Tools for Sales: SFA Focus Handling sales effectively is one of the most important functions of any successful business, and sales force automation (SFA) systems can help. Many organizations have already adopted or have been thinking about purchasing an SFA solution to ease the sales process and link it up with the rest of the business. SFA solutions also offer opportunities to help organizations improve CRM. Know some of the potential improvements of an SFA system. Read More

Leverage ERP for Sales and Operations Planning


Sales and operations planning (S&OP) is a practical way to streamline manufacturing operations. With a disjointed view of your company’s departments, it’s impossible to make decisions about where to allocate resources or which parts of the company have excess capacity. S&OP helps fix this by delivering one set of numbers from one planning period to the next, and allows you to track your effort over time. Learn more.

expand sales force sfa  ERP for Sales and Operations Planning Sales and operations planning (S&OP) is a practical way to streamline manufacturing operations. With a disjointed view of your company’s departments, it’s impossible to make decisions about where to allocate resources or which parts of the company have excess capacity. S&OP helps fix this by delivering one set of numbers from one planning period to the next, and allows you to track your effort over time. Learn more. Read More

Sales Tax Compliance and the CFO: What Automation Means for Risk Management


It’s time C-level executives take a closer look at how sales tax is managed within their organizations. This report highlights what finance and accounting professionals know (and don’t know) about managing sales tax, and more importantly, why risk of non-compliance is more important in this legislative climate. This report draws upon a recent study by Wakefield Research, which investigates what leading and emerging companies in the U.S. know about sales tax compliance.

expand sales force sfa  Tax Compliance and the CFO: What Automation Means for Risk Management It’s time C-level executives take a closer look at how sales tax is managed within their organizations. This report highlights what finance and accounting professionals know (and don’t know) about managing sales tax, and more importantly, why risk of non-compliance is more important in this legislative climate. This report draws upon a recent study by Wakefield Research, which investigates what leading and emerging companies in Read More

5 Keys to Converting More Leads into Sales


Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and tosses them over to sales, while sales complains the leads aren’t qualified. Learn how to convert more leads into sales with five key strategies, starting with encouraging sales and marketing to work together. Better lead management means you can win more deals.

expand sales force sfa  Keys to Converting More Leads into Sales Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and tosses them over to sales, while sales complains the leads aren’t qualified. Learn how to convert more leads into sales with five key strategies, starting with encouraging sales and marketing to work together. Better lead management means you can win more deals. Read More

5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline


There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales.

expand sales force sfa  Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales. Read More

Optimizing Sales Tax Exemption Management Strategy


Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization.

expand sales force sfa  Sales Tax Exemption Management Strategy Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization. Read More

How to Select a Sales and Operations Planning (S&OP) System


Mature sales and operations planning (S&OP) is more than a sales forecasting or tactical planning tool. S&OP is a decision-making mechanism for aligning strategic plans with sales, operational, and financial plans. Download this TEC executive brief for pointers on selecting an S&OP system, information about how mature S&OP processes can help tackle critical business issues, and key S&OP system capabilities to look for.

expand sales force sfa  to Select a Sales and Operations Planning (S&OP) System Mature sales and operations planning (S&OP) is more than a sales forecasting or tactical planning tool. S&OP is a decision-making mechanism for aligning strategic plans with sales, operational, and financial plans. Download this TEC executive brief for pointers on selecting an S&OP system, information about how mature S&OP processes can help tackle critical business issues, and key S&OP system capabilities to look for. Read More

Web-enabled Sales Tactics


The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new, competitive sales high ground is to effectively manage a convenient on-line/off-line buy cycle experience at every point of contact.

expand sales force sfa  enabled Sales Tactics Introduction The Internet has significantly changed the buying behavior of organizations seeking enterprise level solutions. In the first part of this series, The Web-enabled Sales Process we discussed the different stages in the new buy cycle, and the information that buyers consume to complete specific project tasks. Pre-Internet buyers relied on sales people to provide this information which gave sales people control of the process. Today, the information available on the Web Read More

Taking Sales and Operations Planning to the Next Level


Sales and operations planning (S&OP) is a business planning process owned by executives and senior management, with the key goal of creating realistic plans. However, one critical success factor that can easily get overlooked is that the “quality” of the entire S&OP process is only as good as the data and the detailed demand and supply plans that support it.

expand sales force sfa  Sales and Operations Planning to the Next Level Sales and operations planning (S&OP) is a business planning process owned by executives and senior management, with the key goal of creating realistic plans. However, one critical success factor that can easily get overlooked is that the “quality” of the entire S&OP process is only as good as the data and the detailed demand and supply plans that support it. Read More