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QAD Explore 2012: Only Good Things Can Come from Talking to the Customer
As a seasoned provider of enterprise applications for manufacturing companies, QAD knows the importance of listening to its clients. In fact, the company has

exit interview  inkling toward wanting some exit strategy. Quite the contrary, during her keynote speech, Pam Lopker mentioned that their daughter is now working at QAD in the user experience (UX) department. And it is likely that their second child will also join the company after graduating from computer science graduate school. One wonders whether the parents will pass the baton on to their children at some point—ensuring that QAD continues to be very much a family-run business. Finally, QAD’s growth comes from Read More

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Documents related to » exit interview


Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

exit interview  were we going to exit this business, a business where we hadn't made much money in the last five years? We closed it down and that decision led to another series of events. We looked at our carpeting and flooring businesses, looked at window treatments, at cabinetry, etc. We realized that a number of areas were not adding to our overall equation. And so we started to ask the fundamental questions: What do we want to be? What do we want to become? What is our love? What is our desire? We decided we loved Read More
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

exit interview  Is on the Line for Call Center Challenges Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover. Multi-channel communication is no longer optional for call centers, as customers are used to having many options for interacting, ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels and reducing queuing and routing times have always been on the list Read More
Managing Global Trade Flows
In global trade, the flow of information must support the tracking and management of the goods to enable the secure and compliant entry and exit to and from

exit interview  and compliant entry and exit to and from countries for the correct funds to flow to eligible business and trading partners. Part Three of the Will 2005 Validate the Realm of GTM—Unifying Financial and Physical Supply Chains series. Regarding the flow of goods , it is important to manage the processes around areas such as the original order and contract, product information, trade compliance, shipment tracking, and landed costs. For example Order management requires the ability to track the business Read More
What’s New at MCA Solutions?
Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC

exit interview  about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics has expanded its footprint (primarily via acquisitions), from its original focus on spare parts planning and optimization, into the much broader realm of the service lifecycle management (SLM) platform (look for TEC’s upcoming report Read More
Overwhelmed by Vendor Hype? Head for the Exit Before It's Too Late
Frustrated with all the hype and buzzwords that software vendors throw around? You’re not alone. TEC senior copywriter Larry Blitz and managing editor David

exit interview  Hype? Head for the Exit Before It's Too Late Frustrated with all the hype and buzzwords that software vendors throw around? You’re not alone. TEC senior copywriter Larry Blitz and managing editor David Clark take a (mostly tongue-in-cheek) look at software providers’ major language crimes. And what you can do about it. Larry : Dave, some people put software vendors in the same less-than-saintly category as used car salesmen or, dare I say it… politicians. I think that’s because most vendors have Read More
Taking Advantage of Offboarding Automation
For talent management stakeholders conceptualizing onboarding is fun—welcoming a new member to a team, followed by the integration process, often signifies

exit interview  and positive impacts maximized. Exit surveys This is a very common and perhaps critical-to-use functionality. People leave workplaces for various reasons—all of which matter to them, to their colleagues, and to the organizations that they worked for. Exit surveys are therefore a great tool to assess departure circumstances. Survey questions should be able to extract the multi-layered conditions that led to the termination of a work contract. If, for instance, an employee has been fired or let go, Read More
Sun to
Sun Microsystems Inc. is working towards eventually

exit interview  to Community Source Almost Everything Event Summary IDG News Service San Francisco Bureau November 18, 1999 Sun Microsystems Inc. is working towards eventually community sourcing as much of its software as possible, according to company Co-founder and Chief Scientist Bill Joy. Community sourcing means that Sun makes the source code for a product publicly available, so that developers can download the code free of charge and make changes to it as long as they report to Sun any bugs encountered. Read More
HR Tech 2013 Interview: Lisa Rickard, Senior Manager, Product Marketing, Epicor HCM
HCM Analyst Raluca Druta interviews Lisa Rickard, Senior Manager of Product Marketing for Epicor HCM, live on the show floor at the 2013 HR Technology

exit interview  HR,HCM,Human Resources,Human Capital Management,Epicor Read More
Interview with CEO of iPhone/iPad BI App Vendor MeLLmo
Many business applications are going mobile. And BI is no exception. Many BI software vendors are launching new versions that support mobile features, while

exit interview  with CEO of iPhone/iPad BI App Vendor MeLLmo Many business applications are going mobile. And BI is no exception. Many BI software vendors are launching new versions that support mobile features, while others are launching special BI applications specifically for mobile devices. This is the case with California-based MeLLmo, which offers the native iPhone/iPad RoamBI app—designed from the ground up as a mobile BI application. In this interview with MeLLmo CEO Santiago Becerra, he answers Read More
Interview with Dr. Klaus Schmelzeisen, VP, Global Data and Technology Services, SAP
Jorge Garcia, TEC's senior BI and Data Management analyst, attended the SAP Sapphire 2013 conference, where he caught up with Dr. Klaus Schmelzeisen, SAP's Vice

exit interview  SAP,BI,Business Intelligence,Big Data,Dr. Klaus Schmelzeisen Read More
Finding the Right BPM Solution-and Making It Work for You
In a previous blog post, I discussed the importance of data management capabilities of a business intelligence (BI) solution. To recap briefly, the Pareto chart

exit interview  the Right BPM Solution-and Making It Work for You In a  previous blog post , I discussed the importance of data management capabilities of a business intelligence (BI) solution . To recap briefly, the Pareto chart below reveals the most sought-after functionalities of BI software solutions according to TEC data, with data management and business performance management (BPM) coming out on top. Now let’s discuss the second most popular functionality of a BI solution: BPM. Many organizations today Read More
Interview with Michael McGrath, CEO, i2 Technologies
The former CEO and co-founder of PRTM is a keen observer of management cycles and philosophies. As he takes over the helm at i2, Michael McGrath talks about how

exit interview  supply chain manangement,scm Read More
The Whys and Hows of a Security Vulnerability Assessment
TEC outlines the reasons for having a Security Vulnerability Assessment done, how a security vulnerability assessment is performed, what can be gained by

exit interview  Whys and Hows of a Security Vulnerability Assessment The Whys and Hows of a Security Vulnerability Assessment L. Taylor - August 9, 2000 Introduction As businesses continue putting their web-enabled e-commerce sites containing the jewels of their infrastructure online, the importance of security and privacy becomes increasingly critical. A crucial way of addressing this need to protect the company website is to conduct a Security Vulnerability Assessment. A Security Vulnerability Assessment is a risk Read More
Interview with NGC Marketer—Flushing Out the Value Prop
New Generation Computing, Inc. (NGC) provides best-of-breed enterprise solutions for PLM, global sourcing/supply chain management, and ERP, along with a full

exit interview  global sourcing, global sourcing software, shop-control control system, fashion software, scm, supply chain management, consumer goods software, retail software, NGC, New Generation Computing, apparel industry software, NGC ERP Xpress, Extended PLM, NGC PLM Enterprise Platform, Mark Burstein Read More

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