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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 execution crm certification


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Shall Bifurcated Tack Reverse J.D. Edwards’ Bad Spell?


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execution crm certification  companies consider planning and execution as one process. J.D. Edwards has resolved many pieces of the puzzle by delivering the real-time integration of Advanced Planning and Scheduling (APS) and OneWorld with event-driven product architecture. Even as we are positive regarding the YOUcentric acquisition (see J.D. Edwards Fires Siebel, Hires YOU ), as the move puts some substance in J.D. Edwards' long confused and wandering CRM strategy, it will take some time for the acquisition to be consummated and to Read More

Oracle E-Business Suite (12.1) for Mixed-mode ERP Certification Report


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Business Process Management: How to Orchestrate Your Business


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SMB Team On-Demand CRM Comparison Guide


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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


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CRM Buyers Guide


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Enterprise CRM Platform (ECP)


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Infor Epiphany


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