Home
 > search for

Featured Documents related to » evolution of crm



ad
Get Free CRM Software Comparisons

Find the best CRM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » evolution of crm


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

EVOLUTION OF CRM: CRM: Big is Not Always the Best CRM: Big is Not Always the Best Source: Oncontact Software Document Type: White Paper Description: Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM:
6/25/2006 2:07:00 AM

Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

EVOLUTION OF CRM: Cutting the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment Source: Entellium Document Type: White Paper Description: Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has
1/16/2007 9:36:00 AM

The Real Challenge of CRM: Employee Buy-In
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

EVOLUTION OF CRM: The Real Challenge of CRM: Employee Buy-In The Real Challenge of CRM: Employee Buy-In Source: Oncontact Software Document Type: White Paper Description: Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real
7/26/2006 2:53:00 PM

Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

EVOLUTION OF CRM: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

EVOLUTION OF CRM: The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 Source: SAP Document Type: White Paper Description: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria
9/1/2010 3:35:00 PM

Social CRM—¡Viva la Revolución! » The TEC Blog
on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where people pride themselves with what they can afford. The marriage between social media and CRM seems rather unnatural only in the sense that social media is still relatively

EVOLUTION OF CRM: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

CRM Your Salespeople Will Love
Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your salespeople to spend more time selling.

EVOLUTION OF CRM: CRM Your Salespeople Will Love CRM Your Salespeople Will Love Source: Oracle Document Type: White Paper Description: Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your
11/29/2007 8:31:00 AM

When ERP and CRM Connect in the Cloud
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s Sales Cloud 2. The result is a cloud-based composite application focused on the lead management process. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), interviews Patrick Fetterman, Plex’s vice president of marketing.

EVOLUTION OF CRM: with consulting firm The Revolution Group to evaluate and execute the integration work. The result is a composite application focused on the lead management process. The initial use case was developed to support a customer that is using Sales Cloud 2 to track marketing leads and Plex Online to track sales leads. Once the lead has been developed and qualified by the marketing group in salesforce.com’s environment, it is handed over to Plex Online for the sales team to execute the sale. Plex customers
1/28/2011 8:34:00 AM

Microsoft Dynamics CRM Online


EVOLUTION OF CRM:
11/16/2010 2:47:00 PM

Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

EVOLUTION OF CRM: Access Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Read Comments P.J. Jakovljevic - July 5, 2000 Event Summary According to the company s press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for
7/5/2000

Vendors Begin to Round Out Their CRM Suites
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities.

EVOLUTION OF CRM: Vendors Begin to Round Out Their CRM Suites Vendors Begin to Round Out Their CRM Suites P.J. Jakovljevic - March 17, 2000 Read Comments Vendors Begin to Round Out Their CRM Suites P.J. Jakovljevic - March 17th, 2000 Event Summary In February, front-office vendors Baan Co. and SalesLogix Inc. rounded out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities. Their announcements were made at the DCI Customer-Relationship Management Expo in
3/17/2000


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others