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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint's event notification and resolution solutions will deliver immediate return

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution

Provia Proves Its Way To Success


While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way' to differentiate its value proposition.

event resolution  ViaView 2.0 also includes event escalation, with which, in addition to monitoring events, ViaView also monitors operator responses to those events. For example, if an error condition continues for a certain amount of time after ViaView creates an initial alert, ViaView will send another alert to the same person, and/or escalate the alert up the chain of command to ensure visibility and resolution of a potentially critical condition. Another important and often overlooked area that event escalation Read More

Can Webplan Reconcile Planning and Execution? Part One: Event Summary


According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

event resolution  Part One: Event Summary Event Summary The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition. The vendor, which started in 1984 providing fast-acting manufacturing resource planning (MRP) applications to midsized companies, was formerly called Enterprise Read More

The Importance of Component Event Management in a PLM Strategy


Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

event resolution  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More

KANA Attempts the Union of Customer Acquisition and Service


KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for customer journeys across agent, Web, social, and mobile experiences. The vendor’s solutions have reduced handling time, increased resolution rates, and improved net promoter score (NPS) at more than 850 enterprises, including half of the Global

event resolution  2012 Call Center Week event, the vendor introduced new capabilities in its enterprise customer service solution, designed to support the new strategic imperative in Web Customer Service (WCS) -- customer acquisition . The reality is that most companies still think of sales & marketing and customer service departments and activities as very separate. One activity happens and then the other one happens (or not) sequentially. Conversely, KANA believes that a closer marriage of marketing and customer service Read More

A One-stop Event for Business Intelligence and Data Warehousing Information


The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational decision-making, optimizing performance, and achieving business objectives.

event resolution  One-stop Event for Business Intelligence and Data Warehousing Information The Data Warehousing Institute ( TDWI ) hosts its quarterly World Conference in cities across the US to help organizations involved in data warehousing, business intelligence (BI), and performance management, by giving them access to industry experts, and providing impartial classes related to topics pertinent to the industry. As the industry grows, organizations are faced with questions about how to best access their data to drive Read More

Vendor Shootout for ERP


Established in 2007, the Vendor Shootout™ for ERP is a leading enterprise resource planning (ERP) software evaluation, comparison, and selection event. Geared toward ERP selection teams and decision makers for companies with manufacturing and/or distribution requirements, this event is ideal for businesses who are budgeting for or are currently evaluating an ERP software upgrade or replacement. Moderated by Technology Evaluation Centers, the Vendor Shootout™ for ERP has served as the foundation that has helped hundreds of manufacturing and distribution organizations to jump-start their enterprise software selection process.

event resolution  and/or distribution requirements, this event is ideal for businesses who are budgeting for or are currently evaluating an ERP software upgrade or replacement. Moderated by Technology Evaluation Centers, the Vendor Shootout™ for ERP has served as the foundation that has helped hundreds of manufacturing and distribution organizations to jump-start their enterprise software selection process. Read More

ERP Systems and the ETO Manufacturing Market Part One: Event Summary


Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific functionality with the flexibility to accommodate each company's unique processes goes a long way toward improving the functional fit and the speed of implementation.

event resolution  Manufacturing Market Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market, What Does Vendor Consolidation Mean To The End User? , we mentioned that the market will not stop short at the eventual Big Five or so of the largest leading vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, while the second group will be a large Read More

Exact Software--Working Diligently Towards the "One Exact" Synergy Part One: Event Summary


By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as business process management and business activity monitoring), Exact Software may have gotten the wherewithal to almost be reckoned with uniformly (i.e., One Exact) on a global scale by all earnest enterprise mid-market contenders.

event resolution  Exact Synergy Part One: Event Summary Event Summary Outwardly unfazed by (although certainly aware of) a tough economic environment and its heavyweight competitors' recent initiatives—including high-profile acquisitions of direct competitors— Exact Software , a Dutch-based provider of integrated accounting, payroll, customer relationship management (CRM), enterprise resource planning (ERP), and business process management (BPM) software solutions and a division of Exact Holding N.V. (EURONEXT: Read More

Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC


Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

event resolution  - the Information Management Event of the Year -- March 21-24 in Washington, DC Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC Looking for ways to improve your company's business processes, collaboration, knowledge sharing, and decision making? Learn how at the info360 Conference and Expo , March 21-24 in Washington, DC. Register now and pay nothing. Learn about the latest solutions from scores of software and hardware vendors and service providers. And attend Read More

Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM




event resolution  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More

Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

event resolution  Business Solutions Part One: Event Summary Event Summary At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation 's (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division's enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through an extension of the existing relationship with Read More

Processing Complex Events (During These, oh well, Complex Times) - Part III


Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama, has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its

event resolution  the concept of complex event processing (CEP ) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama , has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its traditional stronghold of capital markets and algorithmic trading . So, what makes this product particularly attractive? Progress Apama Read More

Geac Awakens On Its Deathbed - Part 1: Event Summary


While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

event resolution  Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are attributable to various Read More

Skybot Scheduler


Skybot Scheduler is an easy-to-use yet powerful job scheduling solution for Windows, UNIX, and Linux servers. Skybot Scheduler can build event-driven schedules quickly and easily across multiple platforms. Skybot Scheduler handles complex dependencies and notifies users of errors quickly.

event resolution  Skybot Scheduler can build event-driven schedules quickly and easily across multiple platforms. Skybot Scheduler handles complex dependencies and notifies users of errors quickly. Read More