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Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint's event notification and resolution solutions will deliver immediate return Read More

CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » event resolution


Provia Proves Its Way To Success
While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way' to differentiate its value proposition

event resolution  ViaView 2.0 also includes event escalation, with which, in addition to monitoring events, ViaView also monitors operator responses to those events. For example, if an error condition continues for a certain amount of time after ViaView creates an initial alert, ViaView will send another alert to the same person, and/or escalate the alert up the chain of command to ensure visibility and resolution of a potentially critical condition. Another important and often overlooked area that event escalation Read More
Can Webplan Reconcile Planning and Execution? Part One: Event Summary
According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning

event resolution  Part One: Event Summary Event Summary The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition. The vendor, which started in 1984 providing fast-acting manufacturing resource planning (MRP) applications to midsized companies, was formerly called Enterprise Read More
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

event resolution  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More
KANA Attempts the Union of Customer Acquisition and Service
KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for

event resolution  2012 Call Center Week event, the vendor introduced new capabilities in its enterprise customer service solution, designed to support the new strategic imperative in Web Customer Service (WCS) -- customer acquisition . The reality is that most companies still think of sales & marketing and customer service departments and activities as very separate. One activity happens and then the other one happens (or not) sequentially. Conversely, KANA believes that a closer marriage of marketing and customer service Read More
A One-stop Event for Business Intelligence and Data Warehousing Information
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and

event resolution  One-stop Event for Business Intelligence and Data Warehousing Information The Data Warehousing Institute ( TDWI ) hosts its quarterly World Conference in cities across the US to help organizations involved in data warehousing, business intelligence (BI), and performance management, by giving them access to industry experts, and providing impartial classes related to topics pertinent to the industry. As the industry grows, organizations are faced with questions about how to best access their data to drive Read More
Vendor Shootout for ERP
Established in 2007, the Vendor Shootout™ for ERP is a leading enterprise resource planning (ERP) software evaluation, comparison, and selection event

event resolution  and/or distribution requirements, this event is ideal for businesses who are budgeting for or are currently evaluating an ERP software upgrade or replacement. Moderated by Technology Evaluation Centers, the Vendor Shootout™ for ERP has served as the foundation that has helped hundreds of manufacturing and distribution organizations to jump-start their enterprise software selection process. Read More
ERP Systems and the ETO Manufacturing Market Part One: Event Summary
Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific

event resolution  Manufacturing Market Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market, What Does Vendor Consolidation Mean To The End User? , we mentioned that the market will not stop short at the eventual Big Five or so of the largest leading vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, while the second group will be a large Read More
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

event resolution  Exact Synergy Part One: Event Summary Event Summary Outwardly unfazed by (although certainly aware of) a tough economic environment and its heavyweight competitors' recent initiatives—including high-profile acquisitions of direct competitors— Exact Software , a Dutch-based provider of integrated accounting, payroll, customer relationship management (CRM), enterprise resource planning (ERP), and business process management (BPM) software solutions and a division of Exact Holding N.V. (EURONEXT: Read More
Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC
Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

event resolution  - the Information Management Event of the Year -- March 21-24 in Washington, DC Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC Looking for ways to improve your company's business processes, collaboration, knowledge sharing, and decision making? Learn how at the info360 Conference and Expo , March 21-24 in Washington, DC. Register now and pay nothing. Learn about the latest solutions from scores of software and hardware vendors and service providers. And attend Read More
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


event resolution  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive

event resolution  Business Solutions Part One: Event Summary Event Summary At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation 's (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division's enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through an extension of the existing relationship with Read More
Processing Complex Events (During These, oh well, Complex Times) - Part III
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

event resolution  the concept of complex event processing (CEP ) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama , has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its traditional stronghold of capital markets and algorithmic trading . So, what makes this product particularly attractive? Progress Apama Read More
Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the

event resolution  Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are attributable to various Read More
Skybot Scheduler
Skybot Scheduler is an easy-to-use yet powerful job scheduling solution for Windows, UNIX, and Linux servers. Skybot Scheduler can build event-driven

event resolution  Skybot Scheduler can build event-driven schedules quickly and easily across multiple platforms. Skybot Scheduler handles complex dependencies and notifies users of errors quickly. Read More

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