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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » event resolution step


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution step  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
SaaSy Discussions (Part I)
Much has been said and written lately, on TEC''s web site as well as on many other peer sites, about the on-demand deployment model, especially about multi

event resolution step  on a regular or event basis, revisit their TCM practices and operational marketing automation, SFA and service automation processes. This has to be done as the company acquires, expands, converts, retains and grows customers and markets. TCM should become a regular operational process, and if it is as critical to the company''s strategy, refining and tweaking the CRM system should be done about as often reviewing the financials or sales funnel. The five steps that follow basically describe a typical TCM Read More...
Meeting the Challenge: Planning for IFRS Conversion
Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will

event resolution step  plan ifrs rules | event planning ifrs rules | financial planning ifrs rules | growth planning ifrs rules | implementation plan ifrs rules | implementation planning ifrs rules | industry planning ifrs rules | information technology planning ifrs rules | land use planning ifrs rules | local planning ifrs rules | management planning ifrs rules | managing planning ifrs rules | marketing planning ifrs rules | master planning ifrs rules | planning analysis ifrs rules | planning application ifrs rules | Read More...
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

event resolution step  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More...
Provia Tackles RFID in a Twofold Manner Part One: Recent Annoucements
The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to

event resolution step  management, ViaView also includes event escalation, with which, in addition to monitoring events, ViaView also monitors operator responses to those events. For example, if an error condition continues for a certain amount of time after ViaView creates an initial alert, ViaView will send another alert to the same person or escalate the alert up the chain of command to ensure visibility and resolution of a potentially critical condition. Another important and often overlooked area that event escalation Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

event resolution step  Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex evaluations of enterprise software. TEC''s Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

event resolution step  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Profitable-to-promise: The Next Step in the Evolution of Order Promising
Achieving both customer satisfaction and profitability is critical to the survival of your organization. Without customer satisfaction, the long-term prospects

event resolution step   Read More...
The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality

event resolution step   Read More...
Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

event resolution step  Minus 1 A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street, which runs through the Moscone Center, and temporarily rename it Oracle Plaza. OpenWorld 2013 Read More...
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic

event resolution step  Softline Acquisitions? Part One: Event Summary Event Summary The tremors, earthquakes, and similar tectonic activities in the lower-end of the enterprise applications market will not seemingly end soon, but some massive mountainous regions la Andes or the Alps seem to be forming. One would inevitably be Microsoft Business Solutions ( MBS ), following two major, well-publicized acquisitions in the early 2000s (see Microsoft Keeps on Rounding up Its Business Solutions ), while the Sage Group has been Read More...
Enterprise Applications--The Genesis and Future, Revisited Part Four: Another Step in ERP Evolution
Within recent years, enterprise resource planning (ERP) has been redefined as a platform for enabling collaborative e-business globally. Originally focused on

event resolution step  real-time inventory visibility and event management feedback information needed for SCP to respond to frequent supply chain changes when building and executing manufacturing and materials plans. The demand for near real-time supply chain collaboration will, in turn, place an increasing emphasis on any company''s ability to immediately commit itself to promising orders'' delivery dates on a global basis and to consistently meet those commitments ever after. This ATP/capable-to-promise ( CTP ) aptitude will Read More...
Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

event resolution step  of Age? Part One: Event Summary Event Summary At the end of March, during its annual conference for North American customers, Convergence 2004 , Microsoft Corporation ''s (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division previewed upcoming versions of its enterprise resource planning (ERP) and customer relationship management (CRM) solutions: MBS Axapta , MBS Great Plains , MBS Navision , MBS Solomon , Microsoft CRM , and related services. The main takeaway from the conference was that MBS Read More...
Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting

event resolution step  Business Systems Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market (see What Does Vendor Consolidation Mean To The End User? ), we mentioned that the market will not stop short at the eventual Big Few or so many leading largest vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, while the second group will be a large Read More...
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

event resolution step  Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business needs. TEC ( Read More...

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