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Software Functionality Revealed in Detail
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 event resolution quality

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution quality

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution quality  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

event resolution quality  The Major League Providers Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact that a single repository makes the entire organization capable of performing collaborative work and to have a single view of Read More

Why Would Anyone Need More Than 50 IP Addresses?


A major “issue” (a/k/a bug) has been uncovered in Windows 2000 Server. A consulting firm has found that administrators cannot add more than 51 IP addresses – potentially a tremendous problem for ISPs and other customers.

event resolution quality  - April 25th, 2000 Event Summary (03/31/00, 10:23 a.m. ET) The first major bug in Windows 2000 Server has been reported. This bug deals with the ability of an administrator to add IP address to servers configured as domain controllers. The bug, as reproduced by Computer Reseller News, limits the number of IP addresses an administrator can add to approximately 50. Without a remedy, this bug can create serious problems for some enterprises, as well as ISPs. In addition to the bug causing administrative Read More

Meeting the Challenge: Planning for IFRS Conversion


Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

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Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

event resolution quality  - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for Read More

Rapid Quality Systems Limited


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Getting It Right: Product, Quality, Timing, and Price


The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of the right quality at the right time—and for the right price.

event resolution quality  easy to track all events and transactions using drill-down analysis, since changing from one to another is as easy as choosing from a drop-down list. Users have the option of using Jeeves''s multidimensional classification of business events, given that transactions can be linked to seven different account segments as well as to projects. Again, posting rules can be defined for each segment, and users can also define relationship checks for each segment; there is also a budgeting and forecasting system con Read More

Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management


Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset.

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New Arena PLM Offering Handles Quality


Cloud-based PLM software provider Arena Solutions recently announced Arena Quality, a new solution that aims to better organize quality processes at high-tech companies. Quality processes are now directly connected to the product record in Arena PLM, which provides everyone with visibility into quality issues to rapidly identify, capture, collaborate, and resolve product quality problems.

event resolution quality  Arena PLM Offering Handles Quality Arena Solutions , the cloud-based product lifecycle management (PLM) software provider, recently announced Arena Quality , a new solution that aims to better organize quality processes at high-tech companies. The Arena PLM suite also includes BOMControl and PartsList , as well as the supply chain solution Arena Exchange, all aiming to enable engineering and manufacturing teams and their extended supply chains to speed prototyping, reduce scrap, and simplify bills of ma Read More

Google Takes on the Data Quality Space with Its New Refine 2.0 Product


After Google’s recent acquisition of Metaweb comes Google Refine 2.0 (formerly Freebase Gridworks 1.0), a tool that enables organizations to work in the refinement of large data sets. The new product is open-source based and comes with a large number of transformation expressions and commands. It can transform data from one format to another, as well as including data from external sources (other

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CIBS: Enabling Growth and Exceptional Service Quality with SAP Software


CIBS is a thriving business providing commercial cleaning, pest control, and washroom services to offices, schools, and the retail and leisure industries that needed to automate its manual, paper-based processes and better control day-to-day contract performance. Read about how this company chose SAP solutions and services, enabling it to double the size of its business.

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High-performance CPM Is Redefining the Role of Enterprise-quality FP&A Tools


High-performance, enterprise-quality corporate performance management (CPM) is opening the door to providing more comprehensive and real-time analytics across the enterprise. It expands the traditional forecasting, planning, and analytical (FP&A) capabilities within finance and extends CPM’s decision support analytics to line-of-business (LOB) operations. Find out more in this profile of performance management solution provider deFacto.

event resolution quality  business performance management, corporate performance management, CPM, BPM, business operations Read More

Distilling Data: The Importance of Data Quality in Business Intelligence


As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing a reliable business intelligence environment. This article looks at issues in data quality and how they can be addressed.

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Event: TEC's Jorge García to Speak at Salon BI Montreal


TEC's business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am). Jorge will be talking about three areas that are receiving a lot of research and development attention and dollars—augmented reality, motion-based technology, and voice-recognition technology—and their applications to the BI space.

event resolution quality  TEC''s Jorge García to Speak at Salon BI Montreal TEC''s business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am). Jorge will be talking about three areas that are receiving a lot of research and development attention and dollars—augmented reality, motion-based technology, and voice-recognition technology—and their applications to the BI space. Read More