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ERP for Municipalities
In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and wate...
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Documents related to » event resolution quality


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution quality  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
Why Would Anyone Need More Than 50 IP Addresses?
A major “issue” (a/k/a bug) has been uncovered in Windows 2000 Server. A consulting firm has found that administrators cannot add more than 51 IP addresses

event resolution quality  - April 25th, 2000 Event Summary (03/31/00, 10:23 a.m. ET) The first major bug in Windows 2000 Server has been reported. This bug deals with the ability of an administrator to add IP address to servers configured as domain controllers. The bug, as reproduced by Computer Reseller News, limits the number of IP addresses an administrator can add to approximately 50. Without a remedy, this bug can create serious problems for some enterprises, as well as ISPs. In addition to the bug causing administrative Read More...
Dassault Systèmes Announces New Traceability Solution for High Tech
As part of its continuing strategy to launch solutions that address specific industry challenges, Dassault Systèmes has released a global traceability and

event resolution quality  product, lot/serial genealogy, and event data from multiple plants, partners, and disparate systems into a single, global repository. It adds near real-time visibility into quality and traceability processes such that adverse events can be addressed and contained more quickly.   This solution lets manufacturers overcome the complexity of global production and supply chains by providing a unified approach to problem identification and resolution. With a unified data model that captures and persists Read More...
RTI''s CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

event resolution quality  The Major League Providers Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact that a single repository makes the entire organization capable of performing collaborative work and to have a single view of Read More...
Meeting the Challenge: Planning for IFRS Conversion
Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will

event resolution quality  plan ifrs rules | event planning ifrs rules | financial planning ifrs rules | growth planning ifrs rules | implementation plan ifrs rules | implementation planning ifrs rules | industry planning ifrs rules | information technology planning ifrs rules | land use planning ifrs rules | local planning ifrs rules | management planning ifrs rules | managing planning ifrs rules | marketing planning ifrs rules | master planning ifrs rules | planning analysis ifrs rules | planning application ifrs rules | Read More...
Google Takes on the Data Quality Space with Its New Refine 2.0 Product
After Google’s recent acquisition of Metaweb comes Google Refine 2.0 (formerly Freebase Gridworks 1.0), a tool that enables organizations to work in the

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A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies
A Quality and Compliance Training Road Map for Emerging FDA-Regulated CompaniesEmerging life science companies face the same compliance and regulatory

event resolution quality  training,learning management,lms,learning management system,learning management systems,open source learning management system,learning management system lms,learning management system software,online learning management system,learning management systems comparison,learning management system comparison,e learning management system,learning management system open source,lms learning management system,learning systems management Read More...
Vitatech Implements New Quality Capabilities in QAD ERP
QAD has announced that Vitatech Nutritional Sciences Inc., a leader in the nutritional supplement, formulation, and manufacturing industry, has implemented new

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Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper

event resolution quality   Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


event resolution quality  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More...
Quality Reassurance: How To Get What You Need from Acceptance Testing
Integrating a new system with your organization places new opportunities, and new risks, at the heart of your business. We look at the thinking and negotiation

event resolution quality  strategies based around early prevention of problems may not fit well with your situation. How then can you know that your new system is going to be valuable? How will you know that you have taken reasonable steps to discover the risks? Acceptance testing is the work that you do to examine your supplier''s product. This work falls into three broad areas: assessing the value, assessing the risk, and the vital support for these, that comes from assessing your supplier''s working practice. 1 Assessing the Valu Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

event resolution quality  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Micros Read More...
Quality and Value in the Management of Unstructured Information: Tools Based on Semantic Analysis
Information chaos is one of the primary sources of inefficiency and waste for knowledge workers. So how do you improve efficiency and make more informed

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Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

event resolution quality  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality can destroy its utility and

event resolution quality  the resources and fire prevention. Summary Each of these checks is vital in fulfilling the promise of zero-latency analytics. Of the 40 categories presented above, however, only one category, Accuracy, is handled by traditional name and address data cleansing tools. That means that just because a customer address file has been cleaned for a CRM system, it does not provide an assurance that the data will remain accurate as the system is used and new data is added. So what does data quality really mean? Dat Read More...

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