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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution quality

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution quality

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution quality  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

event resolution quality  The Major League Providers Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact that a single repository makes the entire organization capable of performing collaborative work and to have a single view of Read More

Meeting the Challenge: Planning for IFRS Conversion


Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

event resolution quality  plan ifrs rules | event planning ifrs rules | financial planning ifrs rules | growth planning ifrs rules | implementation plan ifrs rules | implementation planning ifrs rules | industry planning ifrs rules | information technology planning ifrs rules | land use planning ifrs rules | local planning ifrs rules | management planning ifrs rules | managing planning ifrs rules | marketing planning ifrs rules | master planning ifrs rules | planning analysis ifrs rules | planning application ifrs rules | Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

event resolution quality  - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for Read More

Dassault Systèmes Announces New Traceability Solution for High Tech


As part of its continuing strategy to launch solutions that address specific industry challenges, Dassault Systèmes has released a global traceability and containment solution for high-tech manufacturers. This solution addresses the issue of low production yields typically experienced by high-tech manufacturers.

event resolution quality  product, lot/serial genealogy, and event data from multiple plants, partners, and disparate systems into a single, global repository. It adds near real-time visibility into quality and traceability processes such that adverse events can be addressed and contained more quickly.   This solution lets manufacturers overcome the complexity of global production and supply chains by providing a unified approach to problem identification and resolution. With a unified data model that captures and persists Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

event resolution quality  Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. Read More

Maximize Quality of Hire Through Your Recruiting Process


Talent acquisition is a key priority for HR executives. Pre-employment assessment tools enable hiring leaders to evaluate job candidates to determine how they potentially fit a hiring profile for specific jobs. Being able to hire individuals that meet or exceed these profiles enables the organization to improve quality of hire. Download this paper and see how your recruiting process can drive performance improvement.

event resolution quality  hiring,human resources,recruitment,hr,human resource,human resources job description,human resources management,human resources planning,what is human resources,hotjobs,human resources salary,hrm,human resource management,hiring process,job hiring Read More

GSQA (Global Supplier Quality Assurance)


GSQA is an enterprise-wide supply chain event management application that improves yield by helping to identify disruptions, which cause a company's factory to run at less than perfect productivity. GSQA collects lot level material quality infomation that allows a manufacturer to make decisions based on root cause analysis.Food, automotive, consumer packaged goods (CPG), and process manufacturers use GSQA to improve productivity. GSQA helps reduce manufacturing overhead and material costs through simplifying supplier management activities.

event resolution quality  an enterprise-wide supply chain event management application that improves yield by helping to identify disruptions, which cause a company''s factory to run at less than perfect productivity. GSQA collects lot level material quality infomation that allows a manufacturer to make decisions based on root cause analysis.Food, automotive, consumer packaged goods (CPG), and process manufacturers use GSQA to improve productivity. GSQA helps reduce manufacturing overhead and material costs through simplifying supp Read More

The Importance of a Single Product for Data Quality and Data Integration


Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business intelligence (BI), enterprise resource planning (ERP), and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data.

event resolution quality  SAP,business intelligence,data services,data integration,data quality,integration data,business intelligence data,data integration software,data management services,data quality management,business data integration,business intelligence data warehousing,business objects data integration,crm business intelligence,customer data integration Read More

Tracing Food Quality and Safety, or We Are What We Eat, After All (Part I)


Besides the ongoing (seemingly never-ending) presidential campaign and celebrity scandals/gossip, food safety is very much in the news. Indeed, incidents of outbreaks, contamination, product recalls and whatnot flood TV channels as breaking news every now and then. Consumers, governments and the various members of the food supply chain are rightly concerned about food safety, and there has been

event resolution quality  proactively respond in the event of an actual incident. In this uncertain world, even the best of automated traceability systems will not eliminate problems caused by food contamination, outbreaks of disease or even accidental mishandling of food products. Accurate transparent traceability, however, effectively reduces risk exposure by enabling food producers to identify, isolate and correct the problem quickly and efficiently. As a result, public health is protected, consumers are reassured, and the fina Read More

Geac Awakens On Its Deathbed - Part 1: Event Summary


While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

event resolution quality  Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are attributable to various init Read More

Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics


No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality can destroy its utility and cost real dollars.

event resolution quality  the resources and fire prevention. Summary Each of these checks is vital in fulfilling the promise of zero-latency analytics. Of the 40 categories presented above, however, only one category, Accuracy, is handled by traditional name and address data cleansing tools. That means that just because a customer address file has been cleaned for a CRM system, it does not provide an assurance that the data will remain accurate as the system is used and new data is added. So what does data quality really mean? Dat Read More