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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution quality

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » event resolution quality

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution quality  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

Why Would Anyone Need More Than 50 IP Addresses?


A major “issue” (a/k/a bug) has been uncovered in Windows 2000 Server. A consulting firm has found that administrators cannot add more than 51 IP addresses – potentially a tremendous problem for ISPs and other customers.

event resolution quality  - April 25th, 2000 Event Summary (03/31/00, 10:23 a.m. ET) The first major bug in Windows 2000 Server has been reported. This bug deals with the ability of an administrator to add IP address to servers configured as domain controllers. The bug, as reproduced by Computer Reseller News, limits the number of IP addresses an administrator can add to approximately 50. Without a remedy, this bug can create serious problems for some enterprises, as well as ISPs. In addition to the bug causing administrative Read More

Meeting the Challenge: Planning for IFRS Conversion


Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

event resolution quality  plan ifrs rules | event planning ifrs rules | financial planning ifrs rules | growth planning ifrs rules | implementation plan ifrs rules | implementation planning ifrs rules | industry planning ifrs rules | information technology planning ifrs rules | land use planning ifrs rules | local planning ifrs rules | management planning ifrs rules | managing planning ifrs rules | marketing planning ifrs rules | master planning ifrs rules | planning analysis ifrs rules | planning application ifrs rules | Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

event resolution quality  - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

event resolution quality  The Major League Providers Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact that a single repository makes the entire organization capable of performing collaborative work and to have a single view of Read More

Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency


Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the 'SOKE' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services.

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Cincom Helps Cubic Defense Systems Take Control of Quality Management


Learn how Cubic Defense Systems improved their overall product quality and government compliance, while conforming to support mission-critical processes by using Cincom's integrated quality management solution.

event resolution quality  quality,Cincom,management,automated,extract Read More

Data Quality Basics


Bad data threatens the usefulness of the information you have about your customers. Poor data quality undermines customer communication and whittles away at profit margins. It can also create useless information in the form of inaccurate reports and market analyses. As companies come to rely more and more on their automated systems, data quality becomes an increasingly serious business issue.

event resolution quality   Read More

Data Quality: Cost or Profit?


Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.

event resolution quality  also used for fraud prevention and for customer retention. Therefore, unreliable data can lead to catastrophic results. As increasing evidence shows, business intelligence is key to CRM success and as demonstrated above, mining into poor quality databases has the completely opposite effect. Market Winners Alone, a stand-alone system is insufficient to tackle the underlying cause of poor data quality. Data quality should be considered a business issue and as such, businesses must create and institute Read More

Malta: A Quality Centre for the ICT Industry


Enterprises are seeking new ways to boost their competitive edge. Outsourcing in Malta has proven to be a strategic advantage because of its stability, knowledge capital, and proximity to a number of markets--which is attested by the fact it has one of the highest exports per capita in the world.

event resolution quality   Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

event resolution quality  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More

Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics


No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality can destroy its utility and cost real dollars.

event resolution quality  the resources and fire prevention. Summary Each of these checks is vital in fulfilling the promise of zero-latency analytics. Of the 40 categories presented above, however, only one category, Accuracy, is handled by traditional name and address data cleansing tools. That means that just because a customer address file has been cleaned for a CRM system, it does not provide an assurance that the data will remain accurate as the system is used and new data is added. So what does data quality really mean? Dat Read More

Proactive Quality for Automotive Suppliers: Addressing the Impact of Product Recalls


There has been no shortage of high profile recalls over the past several years. Suppliers are being required to provide more robust quality management systems, provide better real-time visibility into manufacturing data, and may even be held accountable for additional charge-back and warranty claims. Take a next-generation approach to quality management.

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Supply Chain Event Management RFI/RFP Template


Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

event resolution quality  Chain Event Management RFI/RFP Template The Supply Chain Event Management RFI/RFP Template lists and describes 83 features and functions found in Supply Chain Event Management software solutions. This Supply Chain Event Management Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Supply Chain Event Management software selection projects. Features and functions included in this Supply Chain Event Management Template: Monitor and Resolve Read More

abas ERP Partners for Quality Management Software


abas-USA and Pickert & Partner GmbH recently announced a new partnership, which will integrate the Pickert RQM quality management system (QMS) with abas ERP. The integration of these enterprise systems aims to support quality standards through most production-related processes across the entire value chain from the enterprise resource planning (ERP) system to machine controls.

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