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ERP for Municipalities
In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and wate...
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Documents related to » event resolution quality itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution quality itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

event resolution quality itsm  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More...
Guide to Quality Assurance
In today’s world, current and future customers are interested to know whether or not you have implemented a quality control system. Some customers will demand

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Case Study: Quality Metalcraft, Inc.


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Differentiate Through Quality Using Exceptional Issue Management
Increase the quality of your goods and services, and watch customer satisfaction, regulatory compliance, and business success soar. Whether you sell goods or

event resolution quality itsm  issue management,issue management solution,issue management processes,failure mode and effects analysis functionality Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


event resolution quality itsm  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More...
JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

event resolution quality itsm  Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, which, for the Read More...
Multiprotocol Label Switching (MPLS) Quality of Service and StreamSense
The increasing number of remotely-accessible business applications and the consolidation of data centers have turned the wide area network (WAN) into a

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The Hidden Role of Data Quality in E-Commerce Success
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at their back- and front-ends, so they

event resolution quality itsm  integration, generate duplicates, and prevent companies and their business affiliates from getting accurate information. Published data like product price and availability quickly becomes outdated, giving rise to misinformation and, possibly, financial and legal consequences. Additionally, there''s a communications gap when people search internal systems and online catalogs. Many people will use terminology that differs from the entries in an e-catalog in searching for an item (like laptop versus notebook) Read More...
Supporting Quality Control with a Factory Information System
When your quality control plan is complex because there are many features to control@and it involves many people@you need to pay special attention to your

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Real-time ERP/MES Empowering Manufacturers to Deliver Quality Products On Time
Real time is a commonly used yet loosely defined buzz word in the industry. What does it mean in terms of ERP solutions and what is a real-time solution? A real

event resolution quality itsm  real-time ERP,real-time ERP system,real-time ERP solution,real-time ERP benefits,real-time ERP integration,real-time MES and scheduling system,ProfitKey International Read More...
Quality Reassurance: How To Get What You Need from Acceptance Testing
Integrating a new system with your organization places new opportunities, and new risks, at the heart of your business. We look at the thinking and negotiation

event resolution quality itsm  strategies based around early prevention of problems may not fit well with your situation. How then can you know that your new system is going to be valuable? How will you know that you have taken reasonable steps to discover the risks? Acceptance testing is the work that you do to examine your supplier''s product. This work falls into three broad areas: assessing the value, assessing the risk, and the vital support for these, that comes from assessing your supplier''s working practice. 1 Assessing the Valu Read More...
IFS Continues Its Reinvention Through Pruning Part One: Event Summary
Is selling-off of its Brazilian subsidiary and of tangential CAD and payroll applications a sign that IFS is grasping the realities of a mature enterprise

event resolution quality itsm  Through Pruning Part One: Event Summary Event Summary Divestitures of non-core products and services, which have apparently worked well for vendors like Epicor Software Corporation or Ross Systems (see Way to Go, Ross Systems! and Latest Development on Epicor''s Trying the Divestiture Tack ), seem to be getting accepted by others too. Recently, Industrial and Financial Systems ( IFS ) (XSSE: IFS), a Swedish extended enterprise applications supplier with sales in 45 countries, over $330 million (USD) in Read More...
Case Study: Quality Bicycle Products
With rapid growth and revenues exceeding $100 million (USD), Quality Bicycle Products is under increasing pressure to meet demand. To keep driving growth, QBP

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