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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution quality itsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution quality itsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution quality itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

event resolution quality itsm  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More

Supporting Quality Control with a Factory Information System


When your quality control plan is complex because there are many features to control—and it involves many people—you need to pay special attention to your quality control process. Also, a complex plan places high demands on your software solution. Discover how an online integrated factory information system can work across production, job tracking, spoilage, and quality to support all of your quality control processes.

event resolution quality itsm   Read More

Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control


Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing.

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Performance Engineering: To Develop and Deliver High Quality Applications


Ensuring application performance and quality is a shared responsibility across all groups within IT. Poor quality impacts IT and business performance, and increases incurred costs of maintenance. This document looks at how an enterprise could establish collaborative processes to identify and resolve bugs and performance problems early in the application lifecycle.

event resolution quality itsm  application performance infrastructure, network performance management, application performance management, Riverbed APM, APM software selection, APM solutions Read More

GSQA (Global Supplier Quality Assurance)


GSQA is an enterprise-wide supply chain event management application that improves yield by helping to identify disruptions, which cause a company's factory to run at less than perfect productivity. GSQA collects lot level material quality infomation that allows a manufacturer to make decisions based on root cause analysis.Food, automotive, consumer packaged goods (CPG), and process manufacturers use GSQA to improve productivity. GSQA helps reduce manufacturing overhead and material costs through simplifying supplier management activities.

event resolution quality itsm  an enterprise-wide supply chain event management application that improves yield by helping to identify disruptions, which cause a company''s factory to run at less than perfect productivity. GSQA collects lot level material quality infomation that allows a manufacturer to make decisions based on root cause analysis.Food, automotive, consumer packaged goods (CPG), and process manufacturers use GSQA to improve productivity. GSQA helps reduce manufacturing overhead and material costs through simplifying supp Read More

Extending Quality's Reach to Manage Quality in the Supply Chain


Quality does not start at the receiving dock and end at the shipping dock. The focus on the supply chain demands that the quality department be involved from the beginning to the end of the supply chain.

event resolution quality itsm  (for example, in the event the sample did not meet the designated specification) the technician is stepped through the SOP dictated process. () For example, the technician may be directed to take additional samples or perform additional test, make a batch correction or perform other functions. In addition, if required, a quality person in the global organization may be alerted to take further action. Through integration to the ERP system, data is passed on to the rest of the supply chain. In all cases, Read More

Poor Data Quality Means A Waste of Money


Data quality sounds like a motherhood and apple pie issue, of course we want our data to be right. However, very few enterprises get serious about it. Maybe that's because the cost of data quality is hidden. That cost can be huge.

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Getting It Right: Product, Quality, Timing, and Price


The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of the right quality at the right time—and for the right price.

event resolution quality itsm  easy to track all events and transactions using drill-down analysis, since changing from one to another is as easy as choosing from a drop-down list. Users have the option of using Jeeves''s multidimensional classification of business events, given that transactions can be linked to seven different account segments as well as to projects. Again, posting rules can be defined for each segment, and users can also define relationship checks for each segment; there is also a budgeting and forecasting system con Read More

The Hidden Role of Data Quality in E-Commerce Success


Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment.

event resolution quality itsm  integration, generate duplicates, and prevent companies and their business affiliates from getting accurate information. Published data like product price and availability quickly becomes outdated, giving rise to misinformation and, possibly, financial and legal consequences. Additionally, there''s a communications gap when people search internal systems and online catalogs. Many people will use terminology that differs from the entries in an e-catalog in searching for an item (like laptop versus notebook) Read More

Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency


Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the 'SOKE' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services.

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An Executive’s Guide to Event Log Management Strategy


Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues.

event resolution quality itsm  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. BEGINLYX Read More

Improved Software Quality with Agile Processes


Unlike traditional models that are linear and inflexible, modern software processes have evolved to be iterative and incremental. This whitepaper argues that because developers using the agile methodology are usually the first to test their own code, agile development results in higher quality software than what traditional software teams usually deliver. Find out more.

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Recruitment Technology: Quality Candidates and Quality Process


The rise of automated recruitment technology has helped organizations make the process of finding, hiring, and deploying new employees better. Based on over 400 responses to Aberdeen’s August 2010 Talent Acquisition Strategies study, this research brief shows the impact of automation on both quality of hire and the quality of the hiring process. Download it and learn how automation can help improve your hiring process.

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