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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution quality it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution quality it

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution quality it  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

Retained IT Staff: On e Size Doesn’t Fit All Models


Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

event resolution quality it  so that in the event that something happens during the course of the engagement that was not taken into consideration when pricing, then the services provider will have the ability to go back to modify cost fairly and in accordance with defined project change control procedures. The client''s advantage to this model is that they know exactly how to budget, assuming no unforeseen project changes. Value Pricing method has the greatest potential level of profitability for a service provider, as this model Read More

No One Said Sourcing Overseas Would Be Easy


The many challenges and risks that retailers face when sourcing globally could be mitigated with the right software tools. Yet the sad fact is that few information technology systems fully support the complexities and unique requirements of global trade.

event resolution quality it  manifests, streamline sourcing through event management, collaborate and plan with their trading partners, and ultimately increase their on-time deliveries. Some importers might have both “big ticket,” expensive items along with high volumes of low-cost accessories sourced directly from Asia. Such a situation requires an integrated approach within the supply chain and more accurate visibility. Again, collaboration among suppliers, logistics providers, buyers, and product managers is critical Read More

The Path to Healthy Data Governance through Data Security


Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business intelligence (BI) analyst Jorge García looks the risks and issues that companies face with securing their data, the importance and advantages of data security, and outlines a path that companies can follow to achieve data security as part of an overall data governance initiative.

event resolution quality it  data services in an event of an information breach, loss, or other disaster (including a disaster recovery plan). INPUT id=Check1 type=checkbox>Fully Support INPUT id=Check1 type=checkbox>Somewhat Support INPUT id=Check1 type=checkbox>Do Not Support Established policies in place to guide decisions about information exchanges and reporting, including data sharing with external instances (organizations, government) and/or customers. INPUT id=Check1 type=checkbox>Fully Support INPUT id=Check1 Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

event resolution quality it  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More

IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

event resolution quality it  it sales lead generation,sales lead generation,lead distribution management,sales prospecting,lead conversion rate analysis,customer relationship management crm Read More

The IT Rights of Digistan


The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan's declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows

event resolution quality it  is inherent but nothing prevents a proprietary software product from supporting free and open standards--the standards are independent of the software development model. So how can software vendors operate in a way that enables such equal access? Part of Digistan''s definition of a free and open standard is The standard has been published and the standard specification document is available freely. It must be permissible to all to copy, distribute, and use it freely. This supports public access to the Read More

Benchmarking Your Quality Maturity: Turning a Cost Center into a Profit Center


To help organizations understand their current state and plan for managing quality, LNS Research covers a quality management research study of more than 1,000 manufacturing organizations to identify best practices in organizational change, business process redesign, and technology evaluation.

event resolution quality it  quality benchmark, quality maturity, quality management, quality management software, quality management system, quality management maturity, manufacturing quality management Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

event resolution quality it  IBM,information technology,infrastructure,outsourcing,help desk,data center,software testing,change management,service management,it support,it management,it services,it service,service desk,configuration management Read More

NORRIQ Group’s Drink-IT Mixed-Mode Manufacturing (ERP) Certification Report


NORRIQ Group's Drink-IT solution is now TEC certified in the mixed-mode manufacturing (ERP) software solution space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry, supporting the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Download the Drink-IT certification report now for product analysis, comparison with the average ERP for mixed-mode manufacturing solution, and in-depth analyst commentary.

event resolution quality it  mixed-mode, manufacturing, NORRIQ, Drink-IT, ERP, TEC certified, TEC certification, drink, beverage, F&B Read More

Aligning Business with IT through IT Portfolio Management and IT Governance


When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.

event resolution quality it  project management,investment management,systematic management,portfolio management corporation,asset management,project portfolio management,product portfolio management,financial portfolio management Read More

Data Quality: A Survival Guide for Marketing


Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more.

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It Isn't the Fall, It's the Sudden Stop


Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the noise of the sudden stop rings in everyone's ears for a long time.

event resolution quality it  manufacturing company,manufacturing business Read More