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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution process


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution process  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint's event notification and resolution solutions will deliver immediate return

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution process

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

event resolution process  (VER) and the Autonomic Event Services (EAS) that were briefly mentioned in Part 4 . The VER repository offers a library of ready to use Web services  set up by system administrators. Process analysts or line of business (LOB) managers can browse the repository and incorporate services into a workflow diagram. The model can then be deployed on the SmartBPM engine. For its part, the AES monitors the health of the total BPM system by tracking the performance of the application touch points. The software Read More

It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

event resolution process  specifies when a particular event should happen, they can make it happen automatically with workflow. In other words, workflow becomes the magic ingredient that transforms many traditional transactions-capturing applications from a glorified database into fully functional tools that basically everyone in the company should find useful. Workflow Components The individual components that make up workflow are rules and associated actions - tasks, field updates, and alerts. In general, a workflow rule is the Read More

The Importance of Component Event Management in a PLM Strategy


Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

event resolution process  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More

KANA Attempts the Union of Customer Acquisition and Service


KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for customer journeys across agent, Web, social, and mobile experiences. The vendor’s solutions have reduced handling time, increased resolution rates, and improved net promoter score (NPS) at more than 850 enterprises, including half of the Global

event resolution process  2012 Call Center Week event, the vendor introduced new capabilities in its enterprise customer service solution, designed to support the new strategic imperative in Web Customer Service (WCS) -- customer acquisition . The reality is that most companies still think of sales & marketing and customer service departments and activities as very separate. One activity happens and then the other one happens (or not) sequentially. Conversely, KANA believes that a closer marriage of marketing and customer service Read More

NPDI - Process Support: Implications for Supply Chain Teams


The key to success is an effective, collaborative NPDI process. New product development and introduction (NPDI) is the process of managing all activities and resources to bring a new product to market that meets customer needs and supports the business goals.

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Keys to Operational Excellence in the Process Industries


Find out in operational excellence in the process industries.

event resolution process  keys operational excellence process industries,keys,operational,excellence,process,industries,operational excellence process industries,keys excellence process industries,keys operational process industries,keys operational excellence industries,keys operational excellence process. Read More

Business Process Management Lifecycle


Business process management (BPM) is being widely used across organizations to manage processes effectively and to accelerate business process improvement which increases value generation and sustains the market competitiveness of an organization. The objective of this whitepaper is to create awareness about various phases of the BPM lifecycle and to demonstrate how each phase helps organizations in realizing their business value.

event resolution process  BPM lifecycle, BPM, business process management, business process improvement, business process, business value, Infosys Read More

Business Process Simulation Technology from Lanner


Today, TEC Research Analyst Gabriel Gheorghiu focuses on business process simulation software provider Lanner Group. Gabriel looks at Lanner's history, products, and market position—and explains the pros and cons of using software to simulate your business processes.

event resolution process  Lanner specializes in discrete event simulation (DES), which simulates series of activities based on predefined criteria (e.g., time of the activity, time between activities, frequency) and scenarios. In contrast to real-time computer simulations (where an activity that takes 10 minutes in reality will also take 10 minutes to simulate), DES skips to the next event following the pre-defined order. Another important characteristic of DES is the fact that it can generate pseudorandom numbers, which allows Read More

Core PLM for Process Industries


The foundation of product lifecycle management (PLM) for the process (or recipe-based) manufacturing industries is product data management (PDM). It covers design and product-related aspects of PLM including management of material specifications, recipes, formulas, production processes, design tools, document management, and collaboration.

event resolution process  PLM for process, product lifecycle management software, plm comparison, compare plm, plm software vendors, PLM for industry, PLM evaluation, top plm software, product lifecycle software, PLM for recipe-based manufacturing, product data management for process manufacturing, PDM for process Read More

Living Systems Process Suite


The Living Systems Process Suite is a business process management (BPM) system for the modeling, execution, monitoring, and optimization of structured and unstructured processes. It provides business and IT professionals with tools to collaboratively design and improve goal-oriented processes. The software directly executes process models without requiring any coding. It automatically adapts the process path to changing business conditions and can help optimize process performance and fulfillment.  

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Business Process Modeling (BPM) Express


TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project.

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W4 BUSINESS FIRST 8.7 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.7 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Business Process Outsourcing (BPO)


Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services.

event resolution process  outsourcing solutions, business process outsourcing solutions, BPO solutions Read More

Sales Process Map


Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

event resolution process  sales process map,increase leads generation,optimize sales leads,sales leads qualification,sales deals,increase sales,marketing automation,salesforce Read More