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Documents related to » event resolution process itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution process itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

event resolution process itsm  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More
EZ-Process BPM/BI Suite
EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with

event resolution process itsm  dynaflow ez process bpm,building process long ez,process automation,process mapping software,process optimization,workflow processes,automate business process,business process workflow,business process mapping,business process automation solutions,business process reengineering software,managing business process flows,workflow automation software,automation crm online software workflow Read More
Delivering Adaptive Discovery for Business Process Management
Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery

event resolution process itsm  these rules. When this event reoccurs, the process will automatically have these rules available. Of course, the process expert can create new rules and exception handlers at any time, not just upon incidents—all changes can still be made through Ultimus Director. Benefits of Using Adaptive Discovery Adaptive discovery reduces deployment time, increases user-friendly workflows, and reduces costs. IT departments, business users, and the organization itself will realize the benefits of this approach. The Read More
Invensys Announces New Division - Baan Process
Invensys has announced a new division, Baan Process Solutions Group (BPSG), which combines the PRISM and Protean process ERP products with the Baan Dimensions

event resolution process itsm  - April 26, 2001 Event Summary A new division within Invensys , Baan Process Solutions Group (BPSG), will be made up of the PRISM and Protean process ERP products currently under the Wonderware division, plus the Baan Dimensions and Baan IV Process product targeted at Food and Beverage, Chemicals, Plastics, Primary Metals, Pulp & Paper, and Cable & Wire industries. Robert Thomas is the name of the executive who will head-up BPSG. Thomas is a long term Invensys executive with a long career in the process Read More
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

event resolution process itsm  this into actionable service events. For example, a retailer opens 50 new stores and uses FuegoBPM to define additional business processes. Based on the mapping of IT services to business processes, Centauri is able to determine the required service activity which is in turn passed to the IT provisioning interface for action. Although utility computing and its variant models are not mainstream technologies, this is clearly a direction for computing going forward- one where the BPM/BSM user will have a sig Read More
ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for

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Leveraging Rapid Process Application Development, Deployment, Adoption, and Use for Business Value
The focus on process improvement continues to grow, and adoption of business process management (BPM) technology continues to rise despite slow-downs in other

event resolution process itsm  Appian,bpm,improvement process,process improvement,business process management,business improvement process,business process improvement,process improvement business,bpm process,bpm business,continuous process improvement,business process bpm,soa bpm,bpm business process management,business process manager Read More
Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to support these business processes. To

event resolution process itsm  tough economic times. The event was held in conjunction with IFS World Conference 2004 , and it included six panel discussions, with each panel including top executives, analysts, and journalists. Some of the renowned panelists were Geoff Dodge, vice president, Business Week ; Dave Caruso, senior vice president, AMR Research ; Barry Wilderman, vice president, Meta Group ; Leo Quinn, vice president of operations, Global Manufacturing Solutions, Rockwell Automation ; Dave Brousell, editor-in-chief, Managing Read More
Business Process Innovation
In recent years, industry-leading companies have identified process innovation as a real competitive advantage, since outsourcing can provide “virtual scale” to

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AuraPortal BPMS Version 4.3 for Business Process Management Certification Report
AuraPortal BPMS Version 4.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Business Intelligence and Data

event resolution process itsm  AuraPortal BPMS,AuraPortal BPMS v. 4.3,AuraPortal Business Process Management Suite,BPM software,AuraPortal,business process modeling,business process collaboration,business process workflow,AuraPortal BPM Suite Read More
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark
North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus

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Business Process Management (BPM) RFI/RFP Template
Process Modelling, Security Management, Process Collaboration, Form Management, Workflow Portal, Monitoring and Management, Process Analytics, and Product

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Process Manufacturing Software: A Primer
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces; and provides cautions and caveats.

event resolution process itsm  Process manufacturing software,discrete manufacturing software,formula,recipe,bill of material,BOM,enterprise resource planning,ERP,unit of measure,UOM Read More

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