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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » event resolution include biases itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution include biases itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
SoftResources LLC
SoftResources provides software selection consulting for government, commercial, and nonprofit organizations. The company@s services include software needs

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Teradata to Include MicroStrategy’s Analytics within Its Data Warehouse as a Service
Teradata, a leading provider of data warehousing and big data solutions, announced that its new data-warehouse-as-a-service (DWaaS) offering includes

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Oxford Economics
Oxford Economics was founded in 1981 to provide economic advice and forecasts to international organizations. Its specialties include global quantitative

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Smart e-HR
ePower solutions include personnel administration and performance management. It also offers training and tools in HR help desk, personal development, job

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BT Haber
Publishing Event Management and Marketing Services

event resolution include biases itsm  Haber Publishing Event Management and Marketing Services Read More...
DemandGen
Consulting firm DemandGen@s focuses include marketing automation, lead management, campaign execution, and CRM systems.

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Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes

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Sage’s New Year''s Resolution: Make 2013 The Year of the Customer
2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential

event resolution include biases itsm  New Year''s Resolution: Make 2013 The Year of the Customer 2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential election, an anemic economic recovery, the debt ceiling and proposed sequestration cuts, along with Hurricane Sandy’s effects on business are a few things that come to mind. But despite the ever-changing business landscape, one central tenet always rings true: keep your customers Read More...
InfoAdvisors
InfoAdvisors focuses on data and project management. Services the company provides include training, presentations, articles, and advice.

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Grape Escape 2014—2 Tech Companies Include News Items with Key Benefits to U.S. Landscape
During the IT vendor presentations of this summer’s Grape Escape Analyst Event, Apparancy and SYSPRO included news about specific initiatives aimed at U.S

event resolution include biases itsm  summer’s Grape Escape Analyst Event (held each year by JRocket Marketing ), two tech companies included news about specific initiatives aimed at U.S. companies, workers, and/or veteran population. First, let’s address Apparancy , with its application dedicated to streamlining veteran affairs (managed by the U.S. Veteran Administration department or VA) and then SYSPRO , with its offering directed at American manufacturers. Apparancy to Provide Support to Veteran Claims (Q4 2014) With its product Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

event resolution include biases itsm  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Application Development and Maintenance Services
Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering

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CustomerThink Corporation
CustomerThink publishes articles, interviews, news, and blogs. Topics include customer relationship management and social business.

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Processing Complex Events (During These, oh well, Complex Times) - Part III
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

event resolution include biases itsm  the concept of complex event processing (CEP ) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama , has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its traditional stronghold of capital markets and algorithmic trading . So, what makes this product particularly attractive? Progress Apama Read More...

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