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Documents related to » event resolution imaging mis


Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Irregulars Blogs Enterprise Matters Event Processing Blog Evolving Excellence First Thing Monday blog Human Capitalist blog IBM Asset Management blog Inventory Optimization and Multiechelon Irregular Enterprise IT Project Failures ITBusinessEdge Enterprise Applications blog Laurie McCabe s Blog Logistics ViewPoints blog Manufacturing Operations blog Microsoft s Dynamics CRM Team blog Microsoft s Supply Chain blog Modern Materials Handling blog Next Gen Enterprise On-Demand Sales Performance Management blo

EVENT RESOLUTION IMAGING MIS: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

EVENT RESOLUTION IMAGING MIS: Knowledge Management: The Core of Service Resolution Management Knowledge Management: The Core of Service Resolution Management P.J. Jakovljevic - December 12, 2007 Read Comments Today s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and
12/12/2007

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

EVENT RESOLUTION IMAGING MIS: Bolstering the Call Center with Service Resolution Management Processes Bolstering the Call Center with Service Resolution Management Processes P.J. Jakovljevic - September 4, 2009 Read Comments Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating
9/4/2009

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Irregulars Blogs Enterprise Matters Event Processing Blog Evolving Excellence First Thing Monday blog Human Capitalist blog IBM Asset Management blog Inventory Optimization and Multiechelon Irregular Enterprise IT Project Failures ITBusinessEdge Enterprise Applications blog Laurie McCabe s Blog Logistics ViewPoints blog Manufacturing Operations blog Microsoft s Dynamics CRM Team blog Microsoft s Supply Chain blog Modern Materials Handling blog Next Gen Enterprise On-Demand Sales Performance Management blo

EVENT RESOLUTION IMAGING MIS: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Inovis Delves into PIM by Snatching QRSPart One: Event Notes
The termination of QRS' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a potential shift in its traditional strategy of B2B e-commerce connectivity (i.e., to drive its offerings well behind the enterprise firewalls).

EVENT RESOLUTION IMAGING MIS: Snatching QRS Part One: Event Notes Inovis Delves into PIM by Snatching QRS Part One: Event Notes P.J. Jakovljevic - November 16, 2004 Read Comments Event Summary As recently discussed in Not All Acquisitions Happen: JDA and QRS , the initially seemingly well thought out acquisition between JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain, and QRS Corporation (NASDAQ: QRSI), a leading provider of
11/16/2004

Processing Complex Events (During These, oh well, Complex Times) – Part III » The TEC Blog
the concept of complex event processing (CEP ) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama , has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its traditional stronghold of capital markets and algorithmic trading . So, what makes this product particularly attractive? Progress Apama

EVENT RESOLUTION IMAGING MIS: agentlogic, aleri, algorithmic trading, algorithmics, apama, aptsoft, avaya isphere, capital markets, cep, cgq, complex event processing, coral8, epl, event processing language, ibm, kx systems, monitorscript, oracle cep, progress software, real time computing, streambase systems, sybase, tibco software, vertica, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-04-2009

Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications
System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

EVENT RESOLUTION IMAGING MIS: 7, 2000 Read Comments Event Summary PALO ALTO, Calif.--(BUSINESS WIRE)--Feb. 1, 2000--Hewlett-Packard Company and Notable Solutions Inc. (NSi) today announced new software for the HP Digital Sender. NSi s Address Book Manager Synchronizer (ABMsync) will facilitate integration between the HP 9100C Digital Sender and the Microsoft Exchange and Outlook platforms. NSi s AutoStore is an application that will allow customers to easily send fully indexed hardcopy documents in one simple step to virtually any
2/7/2000

Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

EVENT RESOLUTION IMAGING MIS: Integrating Customer Relationship Management and Service Resolution Management Integrating Customer Relationship Management and Service Resolution Management P.J. Jakovljevic - December 7, 2007 Read Comments A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application s ability to develop a complete customer profile that supports multiple business units
12/7/2007

Processing Complex Events (During these, oh well, Complex Times) – Part I » The TEC Blog
company’s platform for complex event processing (CEP ), algorithmic trading , and whatnot. Given the overwhelming nature (“rocket science” of a sort) of the offering’s concept, I now admit that I could not wait for the briefing to end. Actually, I felt bamboozled like those ordinary mortal FBI agents in CBS’ primetime hit show “Numb3rs.” In that show, time and again the whiz kid math genius (the brother of the FBI team leader) tries to explain to these action-rather-than-theory agents how

EVENT RESOLUTION IMAGING MIS: algorithmic trading, apama, backtesting, bam, bi, business activity monitoring, Business Intelligence, business rules, capital markets, cep, complex event processing, eda, enterprise service bus, esb, esp, event driven architecture, event stream processing, market surveillance, progress actional, progress apama, progress openedge, progress software, progress sonic, real time computing, risk management, rtc, service oriented architecture, soa, temporal logic, web services, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers .
25-03-2009

Event: TEC s Aleksey Osintsev to Speak at Glovia Event » The TEC Blog
to Speak at Glovia Event » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

EVENT RESOLUTION IMAGING MIS: ERP market, Glovia Customer Event, glovia ERP, glovia G2, TEC methodology, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-02-2013

BT Haber


EVENT RESOLUTION IMAGING MIS: Publishing Event Management and Marketing Services


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