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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 event resolution imaging learning

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution imaging learning

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution imaging learning  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

Mobile Learning: Is Your Business Ready for It?


The popularity of mobile technology has brought mobile learning (m-learning) to one’s fingertips. M-learning takes advantage of the mobility of the learner and the lightweight portability of the mobile device to support learning nuggets of content at anytime and from virtually anywhere. This article reviews issues this trend has raised and technical challenges businesses must overcome to implement this learning strategy.

event resolution imaging learning  and organizational challenges that prevented the widespread commitment to and adoption of mobile learning. These are some of their concerns: Security —Proprietary content needs to be secure. Because of their size and portability, mobile devices are easy to lose, subject to damage, and more likely to be stolen than desktop systems, increasing the possibility of exposing confidential company data. Content presentation —A lack of technology consistency exists among devices, preventing content, such as Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

event resolution imaging learning  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

Desire2Learn’s Shift to a Learner-Centric Learning Ecosystem


In 2001, Computerworld’s Kym Gilhooly wrote that a learning management system (LMS) “goes beyond basic content delivery to offer course administration, registration, tracking, and reporting and skills gap analysis.” This description of LMS underlines the fact that not all that long ago, LMS functionality was modeled around the course entity. Since then we have witnessed the social revolution

event resolution imaging learning   Read More

Informal Learning - What’s With the Hype?


Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments

event resolution imaging learning  supervision of informal learning events. Some employees tend to cut corners, which is not necessarily the best way to deliver a quality service or product. These habits can be passed on from senior staff to juniors staff and can lead to a decrease in product or service value, and thus a decrease in customer satisfaction. In conclusion, with informal education you can tap into tacit knowledge about your day-to-day tasks, field of expertise, or work environment. I suggest we leave the rest in the hands of Read More

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case


In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date on everything from the latest technologies and regulatory requirements, to industry certifications, best practices plus job-specific and leadership skills. Download this white paper to learn how to construct the business case to justify the purchase of an LMS.

event resolution imaging learning  LMS, learning management system, learning software, learning management, learning system, employee learning Read More

Improving Training Productivity and Implementing Online Learning to Manage Rapid Growth


Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.

event resolution imaging learning  SumTotal Systems,SumTotal Learning,learning management,learning management solution,learning management system,online learning,learning management system comparison,learning management systems,online learning management system,learning management system open source,learning management system lms,lms learning management system,what is a learning management system,learning management system definition,best learning management system Read More

Learning in the Cloud for Regulated Industries


Does a multitenant SaaS learning management system (LMS) have a role in a compliance-driven, highly regulated work environment? Organizations in regulated industries, such as life sciences, struggle with adopting SaaS learning solutions due to the need to comply with a range of good practice requirements. This paper explains how regulated companies can address these compliance challenges and deliver a validated environment with a multitenant SaaS LMS.

event resolution imaging learning  SaaS learning system, SaaS LMS, cloud learning for regulated industries, SaaS LMS for regulated industries, SaaS learning for regulated indsutries, SuccessFactors, MindShare Read More

25% Less Learning Time? Find the Right Approach to Training


A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But what if you could learn how to use a new software in 25% less time, using a method has been around for more than half a century? Find out why the Training Within Industry (TWI) approach works, and how you can use it today to swiftly train your people to use new software.

event resolution imaging learning  software training,software implementation,software implementation training,twi,training within industry,online software training,online training software,software training online,online education software,software online training,educational software online,teaching software,training software,twi training,learning software Read More

Mzinga’s OmniSocial Learning Platform Enables Global Change for TripAdvisor


Find out how leadership, technology, collaboration, and an agile business partnership created success for TripAdvisor’s global learning and development team.

event resolution imaging learning  omnisocial learning platform, learning management solution, learning and development solution, social learning, learning management interface, LMS, learning management system Read More

Grovo Learning, Inc.


Grovo develops and publishes an online training platform. The company’s video lessons cover Internet tools and cloud services. Grovo works with consumers, businesses, educators, and governments.

event resolution imaging learning   Read More

Building the Learning and Performance Culture


A corporate learning environment represents a commitment to providing the resources necessary for all employees to develop the skills, knowledge, and competencies needed to be successful in their current jobs, and adapt to future job requirements. Find out how a learning environment can help your company streamline and systematize your organizational education effort, and promote a spirit of continuous lifelong learning.

event resolution imaging learning   Read More

Delivering Employee Compliance Training Online to Reduce Costs and Increase Productivity


Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%.

event resolution imaging learning  SumTotal Systems,SumTotal Learning,learning management,learning management solution,learning management system,online learning,learning management system comparison,learning management systems,online learning management system,learning management system open source,learning management system lms,lms learning management system,what is a learning management system,learning management system definition,best learning management system Read More

Top Learning Trends for 2012


This learning management white paper outlines the top 2012 trends in today’s learning management space and why they’re relevant.

event resolution imaging learning  learning,learning management,integrated learning management,solution,talent management,SaaS,software as a service,performance management,social learning,social learning management Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

event resolution imaging learning  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More