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Documents related to » event resolution efficiency nsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency nsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
Reducing the Cost of Systems Operations
Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary

event resolution efficiency nsm  configured for agentless monitoring. Event messages and performance data are retrieved by Centauri and a service hierarchy established. The service definitions consist of the objects, threshold values, and conditions that determine the OK state for the service. The services are cross-referenced with business processes to establish business context and show criticality. Correlation rules are also defined for the service to show the inter-relationships that exist and provide a basis for root cause analysis Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

event resolution efficiency nsm  Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business (see What''s Wrong with Read More...
Electrical Efficiency Modeling for Data Centers
Conventional models for estimating the electrical efficiency of data centers are grossly inaccurate for real-world installations. Electrical loss estimates are

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The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the

event resolution efficiency nsm  is identifying and understanding events of non-compliance that have the greatest impact on the business. Expense-offset penalties (monetary penalties assigned to events of non-compliance) must be carefully developed to reflect the economic impact of the violation on the retailer''s business. For example, if a shipment arrives at a distribution center without an Advance Shipping Notice (ASN), the product cannot be scan received. This not only affects the receipt of that shipment, but the lack of visibility Read More...
Increase Technology Rollout Service Efficiency
When companies have technology rollouts to deploy on a nationwide or global scale, service efficiency is critical. By understanding the details of the Rollout

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Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

event resolution efficiency nsm  (One) Scala Part One: Event Summary Event Summary While the market has for some time been buzzing about the (for many still miraculous) predatory comeback of SSA Global , another true mid-market incumbent vendor, Epicor Software Corporation (NASDAQ: EPIC), should be lauded too for its recent revival. Like SSA Global, and intriguingly in the same time frame, Epicor did not have much upbeat news for several years following on its progenitors'' (i.e., erstwhile Platinum Corporation and Dataworks ) merger in Read More...
Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider
Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer

event resolution efficiency nsm  field service management,FSM software,integrated CRM and field service solution,integrated CRM and FSM solution,field service process automation,field service efficiancy,field service visibility,ServiceMax,Solta Medical Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


event resolution efficiency nsm  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More...
LTL Purchasing Best Practices: The 10 Essentials for LTL Efficiency and Cost Reduction
At first glance, less-than-truckload (LTL) purchasing seems like a straightforward process. However, purchasing approaches that save you money in the short term

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Electrical Efficiency Measurement for Data Centers
Data center electrical efficiency is rarely planned or managed. The unfortunate result is that most data centers waste substantial amounts of electricity. Today

event resolution efficiency nsm   Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

event resolution efficiency nsm  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

event resolution efficiency nsm  Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation (NASDAQ: PVTL; TSX: PVT), a Vancouver, Read More...

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