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Software Functionality Revealed in Detail
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 event resolution efficiency nsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » event resolution efficiency nsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

event resolution efficiency nsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More

Reducing the Cost of Systems Operations


Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary agents are now made largely redundant by native management tools, emerging standards and agentless monitoring architectures. Centauri makes disintermediation possible by providing a low-cost event management solution that unifies performance data and event messages under a common umbrella. This paper describes how you can take advantage of the disintermediation opportunity and minimize the risks of migrating from working proprietary data collectors to a new native-agent based solution.

event resolution efficiency nsm  configured for agentless monitoring. Event messages and performance data are retrieved by Centauri and a service hierarchy established. The service definitions consist of the objects, threshold values, and conditions that determine the OK state for the service. The services are cross-referenced with business processes to establish business context and show criticality. Correlation rules are also defined for the service to show the inter-relationships that exist and provide a basis for root cause analysis Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

event resolution efficiency nsm  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

An Improved Architecture for High-efficiency, High-density Data Centers


Globally, data center power and cooling infrastructure wastes more than 60 million megawatt-hours per year that do not contribute usefully to powering IT equipment. This is an enormous financial burden on industry, and is a significant public policy environmental issue. Find out about the principles of a new data center architecture that can be implemented today to dramatically improve the electrical efficiency of your data center.

event resolution efficiency nsm  data center efficiency,data center energy efficiency,density data centers,efficiency high density,architecture high efficiency,high density data centers,data center efficiency Read More

Case Study: School District Increases Productivity and Efficiency with Scheduling Software


A school district in Missouri sought to optimize the booking and scheduling of its newly modernized conference and meeting spaces. Its old scheduling software was frustrating, as it was difficult to customize and configure. But after installing Meeting Room Manager, the schools are able to set specific room and equipment configurations, and post activities online as well as on a public viewing screen. Learn more.

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Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

event resolution efficiency nsm  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More

A Quantitative Comparison of High Efficiency AC vs. DC Power Distribution for Data Centers


This paper presents a detailed quantitative efficiency comparison between the most efficient DC and AC power distribution methods, including an analysis of the effects of power distribution efficiency on the cooling power requirement and on total electrical consumption. The latest high efficiency AC and DC power distribution architectures are shown to have virtually the same efficiency, suggesting that a move to a DC-based architecture is unwarranted on the basis of efficiency.

event resolution efficiency nsm  DCIM, data center, data center infrastructure management, DCIM management, DCIM software, DCIM software tools, IT, IT infrastructure, APC by Schneider Electric, data center cooling system, data center PUE, PUE, AC power distribution, DC power distribution Read More

Protect Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy


Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated into holistic strategies that include proactive measures to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces risk, protects products, and improves profitability.

event resolution efficiency nsm  to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces risk, protects products, and improves profitability. Read More

New Dimensions in EC and SCM Part 2: The Efficiency Gains of E-Procurement


From point-and-click ordering using Web-based catalogs of individual suppliers, to marketplaces that bring together in one place the products or services offered by multiple suppliers, to live auctions that determine the lowest-price bidder — there is a wide range of new e-procurement methods and tools to help businesses buy goods and services better, faster, and cheaper.

event resolution efficiency nsm  procurement,supply chain,purchase order tracking,purchasing consultants,supplier management software,procurement companies,supply chain consultants,purchase order system,software purchasing,purchase order software,purchasing consultant,supply chain consultant,purchase management,expense reduction analyst,purchase to pay Read More

How Shared Services Can Increase Your Organization’s Efficiency and Productivity


By consolidating common functions so that fewer people and systems are supporting a broader group of business units, shared services can help your company leverage economies of scale in these areas. However, before you can successfully execute such a change, the people and systems of your organization need to be ready. This white paper discusses the steps that need to be considered when moving to a shared-services model.

event resolution efficiency nsm  shared services, organizational architecture, IT operations architecture, shared-service implementation, shared services best practices Read More

Automation and Virtualization Increase Utilization and Efficiency of J2EE Applications


As enterprise Java has become more and more pervasive, IT has used Java 2 Platform, Enterprise Edition (J2EE) technologies to build many of its most mission-critical applications, typically over-provisioning hardware to guarantee performance—at an extremely high price. Hence, the goal of automation and virtualization software: to enable IT to provide applications at required service levels and reduced costs.

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Counting the Cost of Network Efficiency


It is hard to quantify the costs of poor network or application management, but they include lost productivity due to time spent fixing problems and increased capital and operating expenses. But when creating IT budgets, organizations need to consider the impact of investment in network and application management on overall revenues. IT efficiency should be a priority item for any corporate agenda, and executives need to understand that the network is not only a core part of what their organization does, but plays a key role in achieving business goals.

There is actually a direct correlation between network performance and application performance. There is of course intrinsic value in network hardware and software, but more importantly many people in the organization rely on the applications that the network supports—so if the network is running slowly, users’ applications will slow down too. Hence a budget priority should be where changes in the network are needed to avoid problems arising or improve application performance and hence overall productivity.

This white paper makes a case for the organizational need for solutions and tools which provide network performance information and help identify problems and their causes and areas where improvements should be made, making it possible for budgetary decisions to be based on performance data. It looks at questions the IT team needs to ask to get to the heart of network problems and find the best solution, as well as three categories of network improvements, and also details how an AANPM, or application aware network performance management solution, takes an application-centric approach to network issues and can lead to faster problem solving, reducing downtime, increasing productivity, and saving troubleshooting time.

event resolution efficiency nsm  network performance management, network security, network performance monitoring, Network, AANPM, application, network performance, network management, application performance, IT budget, IT management Read More

LTL Purchasing Best Practices: The 10 Essentials for LTL Efficiency and Cost Reduction


At first glance, less-than-truckload (LTL) purchasing seems like a straightforward process. However, purchasing approaches that save you money in the short term also introduce your company to financial and operational risk. A truly successful LTL bidding process is data-driven and has very different financial outcomes for shippers, 3PLs, and their customers. Discover more about this and other LTL best practices.

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

event resolution efficiency nsm  Contact Resolution: How to Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More

The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - Part 2 An Andersen Point Of View


A vendor compliance database can range from a complex system built within the retailer's existing architecture to a smaller, stand-alone desktop database application. Find out what's Andersen's take on vendor compliance programs.

event resolution efficiency nsm  as possible. In the event that a system query cannot provide the necessary results, manual data collection should be used as an alternative. Although this is a more labor-intensive, time-consuming process, it is necessary to capture all the details to support a claim. Due to the potential complexity of capturing data to support a violation, it is imperative to focus on developing the procedures to monitor and track high-impact requirements first. Such action will provide immediate and noticeable Read More