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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » event resolution efficiency mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency mis  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More
High Performance Organizations Are Driven by the Power of Enterprise Business Events


event resolution efficiency mis  be rule based and event driven. This architecture allows tremendous flexibility in terms of the manner in which purposeful information models can be created and manipulated. Push mode : A BAM framework derives much of its value from its ability to push business events to the user, rather than have the user constantly query the system(s) for appropriate information. One could visualize this as configurable agents constantly scanning the flow of data and spotting and communicating events of interest as Read More
Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider
Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer

event resolution efficiency mis  field service management,FSM software,integrated CRM and field service solution,integrated CRM and FSM solution,field service process automation,field service efficiancy,field service visibility,ServiceMax,Solta Medical Read More
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

event resolution efficiency mis  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

event resolution efficiency mis  Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside the trendy biotechnology sector, Read More
Automate to Optimize: The Foundation for Data Center Efficiency
IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize

event resolution efficiency mis  privileges by duties and prevent missteps and errors. The product should include pre-deined security policy templates and allow customized security policies, with many different levels of privileges within the scheduler. All users should have access to a uniied console with security policies simply limiting them to the views they are allowed to see, and the tasks they are allowed to perform. In short, a professional, enterprise grade job scheduler used by Windows experts should streamline enterprise-wide Read More
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

event resolution efficiency mis  Next Sports and Entertainment Event SAP has announced plans to acquire Ticket-Web GmbH & Co. KG , a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters, venues, and teams market events over the Internet and better support Read More
Achieve Fuel Distribution Excellence: Drive Efficiency and Growth with Integrated Solutions
Fuel marketers and distributors must act quickly to keep up with the volatile marketplace. Margins are narrow and fuel prices fluctuate constantly@and at the

event resolution efficiency mis   Read More
Improving IT Efficiency through Effective Print Management
The administration and management of printing can be time-consuming, often relying on manual processes. Many businesses are rethinking their approach to

event resolution efficiency mis  MPS,Print Management,Facilities Management,Procurement,IT Management,eCommerce,IT Budget,print services,managed print services,print management services,print management software,managed print services definition,print management service,online print services,print management solutions Read More
Increasing Data Center Efficiency by Using Improved High-density Power Distribution
North American server installations are uniquely inefficient because of multiple circuits, use of floor space and weight, and more. A new approach to power

event resolution efficiency mis  density power distribution,data center power,high density power distribution unit,optimal power,increasing data center efficiency Read More
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

event resolution efficiency mis  Contact Resolution: How to Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More
Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share
Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print

event resolution efficiency mis   Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

event resolution efficiency mis  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More
Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By

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Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

event resolution efficiency mis  Glovia''s Comeback Part One: Event Summary Event Summary Glovia International whose capabilities seem to be far greater than its recognition in the global enterprise applications market (largely due to a number of ownership and name changes throughout its history) seems to have finally gotten its ducks in a row, and is now poised for a noticeable return, backed up by a resplendent and committed parent company. In October 2003, a leading provider of extended ERP solutions for engineer-to-order (ETO) and Read More

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