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Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » event resolution efficiency itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

event resolution efficiency itsm  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More...
Delivering Efficiency: Business Processes, Automation, and Integration
Implementing IT solutions that fulfill all corporate requirements requires exhaustive research and analysis. But the reality is that most organizations have

event resolution efficiency itsm   Read More...
Increase Technology Rollout Service Efficiency
When companies have technology rollouts to deploy on a nationwide or global scale, service efficiency is critical. By understanding the details of the Rollout

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Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

event resolution efficiency itsm  Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside the trendy biotechnology sector, Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

event resolution efficiency itsm  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Event: TEC''s P.J. Jakovljevic at SuiteWorld 2013
TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld

event resolution efficiency itsm  to market. SuiteWorld 2013—an event for NetSuite users and partners—takes place May 13–16 in San Jose, California. Read More...
Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service
Customer service has long been an

event resolution efficiency itsm   Read More...
Business Analytics for Manufacturing: Four Ways to Increase Efficiency and Performance
Find out how IBM Business Analytics software (Cognos, SPSS, TM1, etc.) is helping gain visibility into revenue and profitability performance, control costs, and

event resolution efficiency itsm  IBM, business analytics, Cognos, SPSS, manufacturing, manufacturer, supply chain Read More...
Business Process Management and ERP: Driving Efficiency and Innovation
A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based

event resolution efficiency itsm  BPM and ERP,BPM and ERP system,business process management and enterprise resource planning,BPM plus ERP systems,Combining BPM and ERP,BPM and ERP combination,Abderdeen Insight,Plex Systems Read More...
Business Intelligence: A Guide for Midsize Companies - Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size
Your company’s focus has been on streamlining operations, acquiring customers, increasing revenues and profitability, and outpacing the competition, instead of

event resolution efficiency itsm  business intelligence solution,advanced analysis functionality,enterprise reporting,enterprise reporting software,enterprise reporting tool,enterprise reporting tools,enterprise reporting solutions,microsoft enterprise reporting,enterprise reporting strategy,enterprise reporting platform,enterprise reporting system,business intelligence solution providers,microsoft business intelligence solution,enterprise reporting architecture,enterprise reporting best practices Read More...
Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform
Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial

event resolution efficiency itsm  in patient care,medical home,cost of health care,health care cost,the cost of health care,cost health care,cost in health care,cost for health care,technology and health,affordable care,health care management,hospital management,reform of health care system,health insurance service,healthcare solutions Read More...
Case Study: Electronics Manufacturer Doubles Production and Market Share, Drives 20 Percent Efficiency Improvement
ARCA is one of the largest manufacturers and systems integrators of cash-handling devices in the world. ARCA’s management team searched for a new ERP solution

event resolution efficiency itsm  integrated ERP solution,integrated ERP system,integrated ERP,manufacturing resource planning,Plex Systems,Plex Online,ARCA Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

event resolution efficiency itsm  Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Unified Data Architecture (UDA) . The Read More...

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