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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » event resolution efficiency itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

event resolution efficiency itsm  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

event resolution efficiency itsm  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More...
New Dimensions in EC and SCM Part 2: The Efficiency Gains of E-Procurement
From point-and-click ordering using Web-based catalogs of individual suppliers, to marketplaces that bring together in one place the products or services

event resolution efficiency itsm  procurement,supply chain,purchase order tracking,purchasing consultants,supplier management software,procurement companies,supply chain consultants,purchase order system,software purchasing,purchase order software,purchasing consultant,supply chain consultant,purchase management,expense reduction analyst,purchase to pay Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

event resolution efficiency itsm  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Mobility in the Manufacturing Workplace: 8 Must-have Mobile Application Qualities to Increase Operational Efficiency
Can mobility redefine the way manufacturing companies run their businesses and increase their competitive advantage, while also creatively cutting costs? With

event resolution efficiency itsm  manufacturing mobility,operational efficiency,ERP mobile application,mobile device management manufacturing Read More...
Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However

event resolution efficiency itsm  web technology for manufacturers,web technology,web development group,web 2.0 technology,web development technology,web development services,web based technology,web development software,technology sites,cell phone website,web design technology,internet development,web development consulting,technical consulting,tech consulting Read More...
SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

event resolution efficiency itsm  Extended-ERP Savvy Part One: Event Summary Event Summary Just when many might have begun to think that SSA Global , a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which had turned into a ravenous enterprise applications market consolidator over the last few years, had finally satisfied its voracious urge, the vendor struck again. To be fair, prior to its most recent acquisition, Read More...
Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting

event resolution efficiency itsm  Business Systems Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market (see What Does Vendor Consolidation Mean To The End User? ), we mentioned that the market will not stop short at the eventual Big Few or so many leading largest vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, while the second group will be a large Read More...
Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

event resolution efficiency itsm  itsm implementation,itsm implementation plan Read More...
A One-stop Event for Business Intelligence and Data Warehousing Information
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and

event resolution efficiency itsm  One-stop Event for Business Intelligence and Data Warehousing Information The Data Warehousing Institute ( TDWI ) hosts its quarterly World Conference in cities across the US to help organizations involved in data warehousing, business intelligence (BI), and performance management, by giving them access to industry experts, and providing impartial classes related to topics pertinent to the industry. As the industry grows, organizations are faced with questions about how to best access their data to drive Read More...
How to Improve the Efficiency of Software Development for Cloud-based Environments
Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization

event resolution efficiency itsm  cloud software development,it development,the cloud,to the cloud,what is the cloud,it consulting,it consultant,it consultants,it engineers,it developers,it support services,cloud computing,cloud computing cloud computing,computing cloud,computing in the cloud Read More...
Warehouse Control Systems: Orchestrating Warehouse Efficiency
You’re probably already familiar with the role of a warehouse management system (WMS). But a warehouse control system (WCS)? In your warehouse, a WCS can play

event resolution efficiency itsm   Read More...
IFS Continues Its Reinvention Through Pruning Part One: Event Summary
Is selling-off of its Brazilian subsidiary and of tangential CAD and payroll applications a sign that IFS is grasping the realities of a mature enterprise

event resolution efficiency itsm  Through Pruning Part One: Event Summary Event Summary Divestitures of non-core products and services, which have apparently worked well for vendors like Epicor Software Corporation or Ross Systems (see Way to Go, Ross Systems! and Latest Development on Epicor''s Trying the Divestiture Tack ), seem to be getting accepted by others too. Recently, Industrial and Financial Systems ( IFS ) (XSSE: IFS), a Swedish extended enterprise applications supplier with sales in 45 countries, over $330 million (USD) in Read More...
Driving SMB Efficiency with Business Intelligence
In the coming year, many companies will shift focus to business growth. However, continued economic volatility means that they will also need to keep costs in

event resolution efficiency itsm  business intelligence applications,business intelligence reporting tool,cognos business intelligence,business intelligence consultant,business intelligence reports,saas business intelligence,business intelligence vendors,business intelligence architecture,business intelligence bi,healthcare business intelligence,business intelligence training,data warehousing business intelligence,business intelligence consultancy,crm business intelligence,business intelligence products Read More...

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