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Field Service Management (FSM)
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Documents related to » event resolution efficiency it


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency it  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

event resolution efficiency it  and Coordination Alerting and Event Resolution Product Visibility: Items, Assets, and Inventory Tracking and Tracing Visibility Beyond Exceptional Events Inventory Visibility Performance Visibility Close the Planning-Execution Loop Metrics Key to Analysis The Challenge of Visibility Event Capture Through RFID Supply Networks Cross Traditional Boundaries Access Crucial to Supply Chain Analytics User-Friendly Analytics Connect Transactions and Analysis Analytical Applications to Sense, Respond, and Learn Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

event resolution efficiency it  sources and typically includes: Event and performance data gathered from enterprise management systems (EMS) that monitoring IT components (i.e., servers, databases, network connections). Operational performance indicators gathered from applications themselves. Other sources such as data gathered from data warehouses provided by research agencies. This gathered data is correlated and presented on the dashboard as a convenient reference point. Operational business managers have instant access to Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

event resolution efficiency it  - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for Read More...
Retained IT Staff: On e Size Doesn’t Fit All Models
Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do

event resolution efficiency it  so that in the event that something happens during the course of the engagement that was not taken into consideration when pricing, then the services provider will have the ability to go back to modify cost fairly and in accordance with defined project change control procedures. The client''s advantage to this model is that they know exactly how to budget, assuming no unforeseen project changes. Value Pricing method has the greatest potential level of profitability for a service provider, as this model Read More...
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

event resolution efficiency it  automation (PSA), these tools eventually extended their functionality to address professional services organizations. As the PSA industry matured, major enterprise resource planning (ERP) players entered the billable services space. In turn, a number of best-of-breed vendors, weaker in the area of financials, repositioned their offering by focusing their efforts on functionality for internal IT departments in resource planning and portfolio management. Thus, a number of vendors have adopted the IT Read More...
Alfanar IT
alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found

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IT Service Delivery: From Basic Automation through to Managed Services
Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should

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Business Process Management: A Crash Course on What It Entails and Why to Use It
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change

event resolution efficiency it  enable real time business event processing through management dashboards and similar decision-making tools. BPM also often includes integration capabilities including extract , transformation, and load (ETL) tools, multi-channel integration, and support for enterprise mobility, though these are available through other functions. Some pundits believe that the enterprise software world is being revolutionized by two big complementary developments: service oriented architecture (SOA), and event driven Read More...
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

event resolution efficiency it  control security, and perform event notification, e.g.,. IBM''s MQSeries , or Microsoft''s MSMQ for Windows NT/2000 ) - The product should also include the capability to bridge messages between different messaging systems (e.g. an IBM MQSeries mainframe application that needs to communicate with a Microsoft MSMQ application on a Windows platform). Scalability for high-volume transaction throughput - We cannot put enough emphasis on attention to scalability. It is almost impossible to know at Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

event resolution efficiency it  A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing association, retained two top ten food Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

event resolution efficiency it  applications and services Automate event correlation, impact analysis and recovery through corrective actions Service operations HP Network Management Center Optimize network management across the LAN and WAN to support efficient and effective business service delivery Automatically provision network devices and services from IP routing and MPLS to VoIP Service transition Service operations HP Identity Center Manage the provisioning or removal of access to business services, applications and Read More...
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

event resolution efficiency it  it sales lead generation,sales lead generation,lead distribution management,sales prospecting,lead conversion rate analysis,customer relationship management crm Read More...

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