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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » event resolution efficiency it


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution efficiency it  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

event resolution efficiency it  and Coordination Alerting and Event Resolution Product Visibility: Items, Assets, and Inventory Tracking and Tracing Visibility Beyond Exceptional Events Inventory Visibility Performance Visibility Close the Planning-Execution Loop Metrics Key to Analysis The Challenge of Visibility Event Capture Through RFID Supply Networks Cross Traditional Boundaries Access Crucial to Supply Chain Analytics User-Friendly Analytics Connect Transactions and Analysis Analytical Applications to Sense, Respond, and Learn Read More...
Retained IT Staff: On e Size Doesn’t Fit All Models
Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do

event resolution efficiency it  so that in the event that something happens during the course of the engagement that was not taken into consideration when pricing, then the services provider will have the ability to go back to modify cost fairly and in accordance with defined project change control procedures. The client''s advantage to this model is that they know exactly how to budget, assuming no unforeseen project changes. Value Pricing method has the greatest potential level of profitability for a service provider, as this model Read More...
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

event resolution efficiency it  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

event resolution efficiency it  sources and typically includes: Event and performance data gathered from enterprise management systems (EMS) that monitoring IT components (i.e., servers, databases, network connections). Operational performance indicators gathered from applications themselves. Other sources such as data gathered from data warehouses provided by research agencies. This gathered data is correlated and presented on the dashboard as a convenient reference point. Operational business managers have instant access to Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

event resolution efficiency it   Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

event resolution efficiency it  Contact Resolution: How to Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

event resolution efficiency it  A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing association, retained two top ten food Read More...
IT Vendor Management in Hard Economic Times
During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and

event resolution efficiency it  best vendor management,strategic vendor management,it vendor management,vendor management strategy,global vendor management,vendor management issues,it vendor management office,vendor management best practice Read More...
A CFO''s Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

event resolution efficiency it  but because of a non-event. Y2K didn''t really happen, at least in sense of the disaster that was predicted. IT did its job. For corporate boards and executives not really comfortable with technology in the first place, the Y2K non-event has had the practical consequence of moving IT activities from a headline to a footnote on the corporate report. As a result IT, which had gained a seat at the Executive Committee during the Internet/Y2K bubble, started to be relegated back to a staff function. Often, in Read More...
An ERP Guide to Driving Efficiency
Improving business efficiency is a perennial concern for any company. While many companies employ siloed applications and manual business processes to improve

event resolution efficiency it  enterprise resource planning,business efficiency,enterprise resource planning software,enterprise resource planning systems,enterprise resource planning system,enterprise resource planning erp,what is enterprise resource planning,enterprise resource planning solution,enterprise resource planning erp system,enterprise resource planning definition,enterprise resource planning erp software,manufacturing enterprise resource planning software,enterprise resource planning vendors,enterprise resource planning solutions,enterprise resource planning articles Read More...
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

event resolution efficiency it  automation (PSA), these tools eventually extended their functionality to address professional services organizations. As the PSA industry matured, major enterprise resource planning (ERP) players entered the billable services space. In turn, a number of best-of-breed vendors, weaker in the area of financials, repositioned their offering by focusing their efforts on functionality for internal IT departments in resource planning and portfolio management. Thus, a number of vendors have adopted the IT Read More...
Pund-IT, Inc.
Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was

event resolution efficiency it  papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More...
Bridging the IT Talent Gap
Recruiting IT talent to insurance companies has never been easy@but today, demographic pressures make the task of IT staffing even harder, as IT professionals

event resolution efficiency it   Read More...
Drink-IT
Drink-IT@ is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized

event resolution efficiency it   Read More...

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